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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 16My Question or IssueAccount disabledAs I was listening to music I get kicked off thinking someone logged me out across all platforms and that I got hacked. As soon as I check...
I have upgraded to a new phone, downloaded Spotify app, logged in and can't find any of my playlistsThere are 100s of songs I don't want to looseHas anyone got any ideas please?
PlanPremiumCountrySaudi ArabiaDeviceHonor 20Operating SystemAndroid 10 My Question or Issuei subscribed to premium when i was in egypt using payment by mobile carrier and i came to saudi and bought a reedem card and it does not work because the regio...
I changed bank and credit card this month and now Spotify reacted when they were not able to have their payment. I've now tried to change my payment details but it doesn't work. The answer I get is that my payment method seems to have problem at the ...
I've set up a new premium account, separate from my old original account, so I can use it on my smart TV, iPhone, iPad, but there's nowhere on my account settings to see what devices my new account is registered to? What if I want to switch devices o...
I had insufficient funds when Spotify attempted to take the monthly payment at the weekend, but updated my details and paid for this a few days later. Does anyone know if this will have any impact on my credit rating as a late payment? Not sure how i...
How does 2 devices listen to the same Liked Songs at the same time? We are both on the same account.
I have paid for premium entering my bank account etc using my Spotify app on my phone. My bank account shows the subscription and says SPOTIFY UK LONDON GB. All good I thought but when I try logging into my Spotify account it says not being paid. **b...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9+/PCOperating SystemAndroid/Windows 10 My Question or IssueMy wife and I are Premium Users with the Family Plan and in exactly the same position.We got invites to view the Ghost fan chat event for...
I am currently subcribed to a Premium plan and my country is to the United Arab Emirates. But I moved to South Korea permanently, and my UAE credit card is no longer active. So I want to change my country to South Korea, and enter my South Korean cre...
PlanFamily CountryGermany DeviceiPhone SE 2020Operating SystemIiOS iOS 15.6.1 My QuestionLiebe Community,, Wir Nutzen mit unserer Familie den Family Account. Ich habe Ein iPhone SE 2020, dass vorher Meiner Schwester gehörte und die Spotify darauf ins...
Hello, I am a Spotify Premium member and my company would like to give away Spotify Gift Card to its customers (+1000 customers to start with). Can you please let me know whom / which division i can get in contact with from Spotify ? (my contact pers...
Free/PremiumCountryUSAOperating System Windows My Question or IssueI had a spotify account under *snip* and i had a spotify premium account under it but I have since forgotten the password and I am unable to log in.
Hello. I've had premium on this account for well over a year. I recently got an mp3(innioasis G1) with spotify app so i can listen to music on that device too. I signed in with the same exact account information as my account that has premium but it ...
My wife and I share an account. I want to separate our accounts. If I get a Duo Account can I move her music over to her account and keep mine separate. I have maybe 8 folders for me. my wife has 40 + folders. I hate having to travel threw all the al...
Hey guys, how do I remove the offline devices from my account? I'm logged in through fb. I tried searching for it in the android and ios app and also in the web browser but still can't find where to remove them. Any help would be great. Thanks!
PlanPremiumCountryItaly When I created my Spotify account (back in 2016) I linked it to Facebook.Then you grow up, you stop giving likes to random people, and gmail becomes your best friend (sigh).Spotify prevents me to get rid of my old Facebook acc...
Hello. I noticed within the last two days I had suspicious activity on my account. I am on a Family plan. When I logged in on my computer today I noticed someone was listening on my account from a Chrome browser. I don't use Chrome. After a moment or...
PlanFreeCountryUSADeviceiPhone 8Operating SystemWindows 10 My Question or IssueI recently lost my email account (forgot password and have no option to recover it), The worst part being, I had my Spotify account logged into that account.So I made a ne...