Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Whenever I search for a song on Spotify, I find the song, but for whatever reason I can't play it. I'll click on the song, click on the play button next to it, but it always plays a different song.Is there anything I can do to fix this?
I'll play a song and I want to restart it but when I click restart the progress bar goes to the beginning but the song itself continues as if I didn't click restart
Last month my card expired and the application asks me to update it. When I add my address it says there is a problem. I don't know what it is. Before I had another address but I moved, I don't know if that's it. What I can do? I want my premium acco...
PlanFree/Premium My Question or IssueSo, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "may have been entered by mistake." But, after recieving the second email, ...
Made a new account used my email and was asked what would I like to be called and I selected a name. I thought that was my username but I guess not, now I notice my username is something like atkz27637910tplesrzz181874720101Sooo... What can I do to c...
PlanPremiumCountryUkraineDeviceBrowser/Windows DesktopOperating SystemWindows 10 My Question or IssueHello, I can't access Spotify from my IP address and getting error 500. An IP address is the same as always. But works fine with VPN. Help, please.
I bought Preium Duo and I’m trying for hours to connect the account of my wife. But it says always that her address ist not valid. I don‘t know why. It‘s the same Adress. Some Ideas.
PlanFree/PremiumCountryIsrael DeviceOperating System Android Oreo My Question or IssueHi,I've had a Spotify premium account for a few months, and last month I couldn't pay the bill because I had trouble with money and stuff..Now that I have the money...
Info:PlanFreeAmerican (US) Device(iPhone X, Macbook Air 2021, Windows 10 PC)Operating System(iOS 10, Windows 10.) My Question or Issue:The 'Suggested Artists' on my Spotify homepage has been missing for a while now. It used to look like the images in...
Country- USADevice- iPhone 11 My Question or Issue- I’m a Spotify premium member and I’ve been dealing with this problem for months now. I cannot log into my Spotify with my login information on my phone or online I am still logged into my original a...
Can anybody who have access to Spotify's database tell me when did I join Spotify? Unluckily, I forgot about it
My account was suspended about a year ago, so I can’t log in anymore. I want to know if it’s possible for me to get back my library
Free/PremiumAndroid/WindowsGermanyI've so far only had a free account and would now like to take advantage of the 3 month free period and upgrade to premium. You aren't allowing this, saying I have already tested a premium account, but I haven't. Ple...
Tengo crédito en mi tarjeta y no puedo hacer el pago premium. Yo soy cliente y mi número de tarjeta de crédito cambió. Ya trate de actualizar datos y no me acepta el pago. Qué puedo hacer? Cómo puedo pagar?
How do I remove someone from my Spotify
PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 10 My Question or IssueI created my Spotify account around 2016-17. When I created my account I immediately bought Premium and thoroughly enjoy it. In April, while I was listening to Spotify, th...
I'm not seeing where to see my posts and replies. Also, I had to do a Google search to even find this page (to ask a question). It seems the links or buttons I used before have been removed, or I didn't click the special combination to see it again. ...
PlanFree/PremiumCountryBrasilDeviceSpotfy Web, Xiaomi 9, IpadOperating SystemWindows 10, Android 10, iOS 13 My Question or IssueA cerca de dois meses, não consigo reproduzir nenhuma música do Sum 41. Não funciona em nenhum dispositivo, web, celular, ...
PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10 My Question or IssueHello, I can't access Spotify.com from my IP address. I had to use vpn to login here. I'm wondering why my previous message was marked as spam? Is it "Premium" service?
To whom it may concern: I was just signed up for a trial of spotify premium. Trouble is I NEVER SIGNED UP FOR IT! Why does Spotify NOT VERY EMAIL ADDRESSES???? What kind of a dumb-ass company allows cranks to sign up using other peoples email address...