Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I noticed I was ranked casual listener, then regular and now music fan. How do those rankings work?
Realizei o pagamento no dia 17/07/2017, ou seja na segunda. O dia do pagamento já apareceu errado, pois apareceu como realizado no dia 20/07/2017, que é amanhã (claramente quem vos fala não é um enviado do futuro ok). Até agora o pagamento não caiu e...
HelloI've changed my nick and now I can't find myself or a new playlist I've just made on:https://open.spotify.com/search/ The problem is that the new nick will NOT change on my Spotify page, althoughI've changed it, causing me not to be found by reg...
I can't login in on the android app. If is popping up with a little message that read "offline, go online to login" then a confirm button. The button refreshes the screen amd does nothing. I couldn't find any help on the website with how to continue....
I've been having an issue for the last couple weeks where all local files on my computer (Windows 10) are not downloading on my phone (OnePlus 8). When I try to download them, they are greyed out and have an icon with an exclamation mark. The songs a...
Plan: PremiumCountry: Spain My Question or Issue: I want to unlink my login from my Facebook account. I currently have my Facebook account deactivated and will eventually delete it. I want to be able to change my email and password so I can log in to...
I keep receiving emails from Spotify to update my account info. Is this legit?
My friend from Russia wanted to try out Spotify, but they can't register, because they're asked to mark their gender as either "Male" or "Female", and they don't identify as either. What can they do, and why do you remove that option in certain regio...
HiI want to change my e-mail address, but I don't remember my password that was connected to the address that I want to change. I also can't reset it, because that e-mail address doesn't exist anymore, so sending an e-mail with a reset link is not an...
So, I've been trying to log into 2 different websites, 'todaystopfans' and 'statsforspotify' neither of them are letting me sign in with my details. On my iPhone the login button just doesn't do anything, it lets me press it infinitely with no respon...
I cannot add a email to my Spotify account that was created through Facebook, how can I add an email. It pulls up with an x on top of the add email thing under account overview.
There is no accurate way to contact you guys, meaning Spotify. I received a notification to verify my account which I’ve never had to do before. So I’m trying to figure out why you would need me to do that now. The email that you sent I was not able ...
I paid to make a premium account because I wanted to hear the lyrics of the song without being disturbed by ads while listening to the song but why after I updated the application on the Playstore the function of the song lyrics disappeared? It's use...
PlanFree/PremiumCountryUSOperating System(iOS 10, Windows 10) My Question or IssueI recently disabled google from accessing my account. I want to enable this again. For easier sign-ins and email sign-in notifications.
PlanPremiumCountryUSADeviceiPhone 11 MaxOperating SystemIOS 14.6My Question or Issue I accidentally signed up to Spotify 2 separate times. I used the same email address both times, but because I chose the "hide my email" option the 2nd time, it didn'...
I generally like release radar, but there's been a problem lately. Some artists that I like, for example, Pixies, Fleetwood Mac, and Rolling Stones, have been releasing waves and waves of old live material, that I don't really want to show up in my r...
My Spotify acct is linked to an email account I don't use anymore. I've been trying to move all my emails from Yahoo to Gmail, but I can't figure out how to do it in Spotify. Instructions on Spotify say to go to Account, then Edit Profile, but it doe...
I find it extremely difficult and frustrating to get live support from someone from Spotify to help me with my problem. I wish it was easier to contact someone who works for Spotify to help me with issues when it they occur on the app. I have a premi...
My wife is currently serving in the military overseas, and after inviting her to join a duo account so she could enjoy some music, she was told she couldnt join due to her current location. She entered the correct address and everything. Is there any...
I upgraded from Premium to Duo Plan to share with my partner. We both have IOS (Iphones) I am currently in Austria, Europe for a holiday, my partner is in our flat in Cape Town, South Africa. Duo set-up location verification doesn't work as I am curr...