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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398784 Views
  • 950 replies
  • 107 likes
  • Account
  • 398784 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171625 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171625 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99127 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99127 Views
  • 68 replies
  • 10 likes

Superuser Contribution can’t log in

my app kept crashing so i deleted the app and reinstalled it hoping it work. After doing so, i cannot log in nor log in without password and i keep getting “something went wrong”i cleared the cache, deleted and reinstalled, re started my phone, tried...

  • Newbie
  • my app kept crashing so i deleted the app and reinstalled it hoping it work.    After doing so, i cannot log in nor log in without password and i keep getting “something went wrong” i cl...
  • Jeremy
  • Spotify Legend
  • 588 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 588 Views
  • 1 replies
  • 0 likes

Solved!! Why has my display name changed?

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 7 My Question or IssueUp until now my display name has been my name, but today it has changed to my username; a series of letters and numbers.I have checked https://support.spotify.com/us/art...

  • Casual Listener
  • Plan Premium Country Australia Device PC Operating System Windows 7   My Question or Issue Up until now my display name has been my name, but today it has changed to my username; a ser...
  • johnwilliamhunt
  • Casual Listener
  • 371 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 371 Views
  • 1 replies
  • 0 likes

Block

Hi! i have someone on my spotify who constantly stalks me, i'm unsure how to block them/Make them unfollow me or make my account private! Thanks in advance, i appreciate it

  • Visitor
  • Hi! i have someone on my spotify who constantly stalks me, i'm unsure how to block them/Make them unfollow me or make my account private! Thanks in advance, i appreciate it 🙂
  • Bittencourt
  • Spotify Star
  • 2529 Views
  • 1 replies
  • 0 likes
  • Account
  • 2529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasters on Spotify - RSS Feed Author missing

Hello,we tried to confirm our podcast via RSS feed within https://podcasters.spotify.com. The feed ist valid and tested with w3c Validator, but the confirmation process always says, that it needs a "Author". The Author is included and we aren't sure ...

  • Newbie
  •   Hello, we tried to confirm our podcast via RSS feed within https://podcasters.spotify.com. The feed ist valid and tested with w3c Validator, but the confirmation process always says, that it...
  • GregK4HSM
  • Newbie
  • 7517 Views
  • 5 replies
  • 1 likes
  • Other
  • 7517 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Strange PS4 device on Connected devices list

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueOn "connected devices" list in the desktop app I found a device called "PS4-821". I don't have PS4 and don't know who can own this device. I also found that feature "Log o...

  • Casual Listener
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue On "connected devices" list in the desktop app I found a device called "PS4-821". I don't have ...
  • Jose_M
  • Spotify Star
  • 1015 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 1015 Views
  • 5 replies
  • 0 likes

Account exist but it does not exist

PlanFree/PremiumCountryFinlandDevice(iPhone SE (2020) / (PC)Operating System(iOS 14.3) / (Windows 10) My Question or IssueSo, I try to sign in to spotify for artists and spotify both, it says spotify account doesn't exist, so ok I go and test registe...

  • Visitor
  • Plan Free/Premium Country Finland Device (iPhone SE (2020) / (PC) Operating System (iOS 14.3) / (Windows 10)   My Question or Issue So, I try to sign in to spotify for artists and spot...
  • Billy-J
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 437 Views
  • 1 replies
  • 0 likes

Someone hacked my account and changed my email

they changed the email to log in and password, but they are still using my credit card. I need this resolved IMMEDIATELY

  • Visitor
  • they changed the email to log in and password, but they are still using my credit card. I need this resolved IMMEDIATELY
  • AdamDam
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
  • 376 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium Family: not able to accept invite

PlanPremiumCountryNetherlandsDevice(iPhone Operating System(iOS 13 My Question or IssueI just upgraded my account to a family member account.I sent an invite to the other 4 family members. 3 joined the family account succesfully. However 1 keeps gett...

  • Casual Listener
  • Plan Premium Country Netherlands Device (iPhone 😎 Operating System (iOS 13   My Question or Issue I just upgraded my account to a family member account. I sent an invite to the other...
  • Novy
  • Moderator
  • 445 Views
  • 3 replies
  • 0 likes
  • Premium
  • 445 Views
  • 3 replies
  • 0 likes

Troubleshooting

Why can't I sign into my spotify account on my phone? I just downloaded the app, and I've tried putting in my correct info, but it doesn't let me. Any suggestions?

  • Visitor
  • Why can't I sign into my spotify account on my phone? I just downloaded the app, and I've tried putting in my correct info, but it doesn't let me. Any suggestions?
  • Billy-J
  • Spotify Star
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change of country not possible

Hi there, I`ve let my spotify premium run out today in order to join the family premium of my new partner. I always get an error doing so that we aren`t in the same country! My current account is in Germany whilst the family premium is in Switzerland...

  • Visitor
  • Hi there,   I`ve let my spotify premium run out today in order to join the family premium of my new partner. I always get an error doing so that we aren`t in the same country!    M...
  • Jeremy
  • Spotify Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! Registering an account on community.spotify.com endlessly redirects until mail is verified

DeviceMacbook Pro late 2016Operating SystemOSX whatever, Chrome 87.0.4280.88 My Question or IssueI just registered an account to file a separate bug. The community verification email was a bit slow so I assumed it wasn't necessary and tried to post a...

  • Visitor
  • Device Macbook Pro late 2016 Operating System OSX whatever, Chrome 87.0.4280.88   My Question or Issue I just registered an account to file a separate bug. The community verification ...
  • Billy-J
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • Account
  • 355 Views
  • 1 replies
  • 0 likes

someone stole my music and put it on spotify under his name

I noticed that someone has been using my music and renaming it to sell."A New Challenger Appears" by "Digital Smash" has stolen a number of tracks I've made and renamed them under his or her name to sell on multiple platforms, one of them being Prime...

  • Newbie
  • I noticed that someone has been using my music and renaming it to sell. "A New Challenger Appears" by "Digital Smash" has stolen a number of tracks I've made and renamed them under his or her name t...
  • astronmusic
  • Visitor
  • 3324 Views
  • 3 replies
  • 0 likes
  • Account
  • 3324 Views
  • 3 replies
  • 0 likes

My Premium Account is Playing Ads ...why?

Hi everyone, Maybe someone knows how to help... I have a premium (paid) account. My music is all ad free, good! : ) …..buttttt…... ... the only Podcast I listen to is Joe Rogan... and it seems Spotify is inputting an ad right in the middle of it. It'...

  • Newbie
  • Hi everyone,   Maybe someone knows how to help...   I have a premium (paid) account.   My music is all ad free, good!  : )    …..buttttt…...   .....
  • Billy-J
  • Spotify Star
  • 462 Views
  • 1 replies
  • 2 likes
  • Other
    Premium
  • 462 Views
  • 1 replies
  • 2 likes

Solved!! My username turned into a number but I deleted by facebook account

Several years ago I've created my account via facebook.Later I've deleted my facebook account, then my username turned into a number. I can't change it via "edit profile" (there is no such field in a form) and enabling facebook data processing obviou...

  • Casual Listener
  • Several years ago I've created my account via facebook. Later I've deleted my facebook account, then my username turned into a number. I can't change it via "edit profile" (there is no such field in...
  • MattSuda
  • Spotify Star
  • 905 Views
  • 8 replies
  • 0 likes
  • Account
  • 905 Views
  • 8 replies
  • 0 likes

Superuser Contribution Double Payment Family Single Account

Plan: not sure which (read below why)Free/Premium: Premium (one type of...)Country: Hungary Device I iPhone 8, iOS 10 My Question or Issue Hi all! My wife made two payments by accident from her account. One with my credit card (a payment for a family...

  • Newbie
  • Plan: not sure which (read below why) Free/Premium: Premium (one type of...) Country: Hungary   Device I iPhone 8, iOS 10   My Question or Issue   Hi all!   My...
  • Novy
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instagram integration

Hi, I have recently changed my account from business to personal (paid). When I try to add music to a story it keeps giving me the Facebook library. How can I force it to re-link my Spotify account?

  • Casual Listener
  • Hi, I have recently changed my account from business to personal (paid).  When I try to add music to a story it keeps giving me the Facebook library. How can I force it to re-link my Spotify acc...
  • Ivan
  • Spotify Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • Other
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution My username does not show in search

PlanPremium familyCountrySpain Device(iPhone SE & Macbook Pro late 2016)Operating System(iOS 10 My Question or IssueUser Name Dest Rec Hi my username does not show up in the profile search, only when i past the ridiculous long letters and numbers, th...

  • Visitor
  •   Plan Premium family Country Spain   Device (iPhone SE & Macbook Pro late 2016) Operating System (iOS 10   My Question or Issue User Name Dest Rec   Hi my usern...
  • Jeremy
  • Spotify Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • Account
  • 431 Views
  • 1 replies
  • 0 likes

How do I change my email

I deleted my old Spotify account and wanted to change my new Spotify’s account email to the old one but it keeps saying that the email is still in use which is not true because the 7 days have passed and the Spotify account is completely deleted. Is ...

  • Newbie
  • I deleted my old Spotify account and wanted to change my new Spotify’s account email to the old one but it keeps saying that the email is still in use which is not true because the 7 days have passed...
  • Maxim
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 430 Views
  • 1 replies
  • 0 likes

Solved!! Reversing the Sign Out Everywhere Option

PlanPremiumCountryIndonesiaDevice(LG V20, Sony Xperia C5 Ultra, Windows 10)Operating System(Android Oreo, Android Marshmallow, Windows 10,etc.) My Question or IssueSo last night I got a notification email that there's a new log in from abroad (the US...

  • Casual Listener
  • Plan Premium Country Indonesia Device (LG V20, Sony Xperia C5 Ultra, Windows 10) Operating System (Android Oreo, Android Marshmallow, Windows 10,etc.)   My Question or Issue So la...
  • Keanu_C
  • Community Legend
  • 791 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 791 Views
  • 3 replies
  • 0 likes