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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ashyslashy
  • Newbie
  • 388981 Views
  • 922 replies
  • 107 likes
  • Account
  • 388981 Views
  • 922 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1168430 Views
  • 119 replies
  • 111 likes
  • Account
  • 1168430 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98074 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98074 Views
  • 68 replies
  • 10 likes

Profile Edit Problems

PlanStudent PremiumCountryUnited States of AmericaDeviceMacbook Pro 2018Operating SystemiOS 10 My Question or IssueI am trying to edit my username from a string of letters to my actual name. I try and edit my profile details, but the edit button is g...

  • Newbie
  • Plan Student Premium Country United States of America Device Macbook Pro 2018 Operating System iOS 10   My Question or Issue I am trying to edit my username from a string of letters to...
  • Billy-J
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution How I can change my USER name (not DISPLAY name)

Hello!If there any way to change USER name, not DISPLAY name? For example this account have self-chosen name - https://open.spotify.com/user/hospitalrecordsI also represent a music-label and this name is very important for us, because we need to send...

  • Visitor
  • Hello! If there any way to change USER name, not DISPLAY name? For example this account have self-chosen name - https://open.spotify.com/user/hospitalrecords I also represent a music-label and this...
  • Elena
  • Moderator
  • 342 Views
  • 1 replies
  • 0 likes
  • Account
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution trouble logging in with apple id

FreeUnited States Hello, I have had a free spotify account for the past 3 months and I was able to enjoy listening to music up until a couple of hours ago, when spotify logged me out of all of my devices. I was logging in with my apple id, but when I...

  • Visitor
  • Free United States   Hello, I have had a free spotify account for the past 3 months and I was able to enjoy listening to music up until a couple of hours ago, when spotify logged me out of al...
  • Elena
  • Moderator
  • 507 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution My email service will end

My mail will stop working by the end of the year. My email service is ending. I log in to Spotify via facebook. When I change my email address on Facebook, can I access my Spotify account? Email cannot be changed to Spotify. What should I do?

  • Roadie
  •   My mail will stop working by the end of the year. My email service is ending. I log in to Spotify via facebook. When I change my email address on Facebook, can I access my Spotify account? Em...
  • Elena
  • Moderator
  • 670 Views
  • 3 replies
  • 0 likes
  • Account
  • 670 Views
  • 3 replies
  • 0 likes

Someone made an account using my other email address. It was not me. I need to get it taken down.

Spoiler (Highlight to read) This account is not related to my main account other than being under my OTHER email. Someone just today registered an account using my other email address, not the one this account is under, but another email address of m...

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  • Casual Listener
  •   This account is not related to my main account other than being under my OTHER email. Someone just today registered an account using my other email address, not the one this account is under,...
  • ohnukiss
  • Casual Listener
  • 848 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 848 Views
  • 4 replies
  • 0 likes

Weak security - please log complaints to ICO (Information Commissioner's Office)

I like many users are constantly and repeatedly having my account hacked. Spotify do not seem to care and it is obvious that their systems are weak and do NOT comply with data protection laws. I therefore please ask all users affected to log a compla...

  • Regular
  • I like many users are constantly and repeatedly having my account hacked. Spotify do not seem to care and it is obvious that their systems are weak and do NOT comply with data protection laws. I ther...
  • MichaelSawers
  • Regular
  • 293 Views
  • 1 replies
  • 0 likes
  • Security
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution I think i have a dublicate account

I was logged in from my facebook account but one day i logged in from my email and there was no playilists or favorite songs so i decided to link my facebook account but it didnt worked...is there any way to fix this?

  • Newbie
  • I was logged in from my facebook account but one day i logged in from my email and there was no playilists or favorite songs so i decided to link my facebook account but it didnt worked...is there an...
  • Xenia
  • Moderator
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can log in with username but not with e-mail address

Hi community!I just created a password for my Spotify account because I wish to disconnect it completely from my facebook account.It did work, but I never managed to login using my e-mail address, only my username. That's all on PC, on both the app a...

  • Visitor
  • Hi community! I just created a password for my Spotify account because I wish to disconnect it completely from my facebook account. It did work, but I never managed to login using my e-mail address...
  • Elena
  • Moderator
  • 318 Views
  • 2 replies
  • 0 likes
  • Login
  • 318 Views
  • 2 replies
  • 0 likes

Superuser Contribution Username and password are correct however cannot log in

Hello on Mobile I am trying to connect my spotify account to facebook however when I go to the social options in settings the option to link is not there. And if the account is already linked is there anyway I can check which facebook account it is l...

  • Visitor
  • Hello on Mobile I am trying to connect my spotify account to facebook however when I go to the social options in settings the option to link is not there. And if the account is already linked is ther...
  • Elena
  • Moderator
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot log in with my correct password in the mobile app

I have a premium account in Spotify. For some reason i got logged out in my mobile app. Whereas the desktop app is still working, I tried multiple time to log into my mobile app, getting an Error, saying that the combination of email address and pass...

  • Visitor
  •   I have a premium account in Spotify. For some reason i got logged out in my mobile app. Whereas the desktop app is still working, I tried multiple time to log into my  mobile app, getti...
  • Elena
  • Moderator
  • 351 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching to a new Facebook account

PlanPremiumCountryUKDeviceP30 proOperating SystemAndroid My Question or IssueI literally just got cut off with an adviser! I was told I can't switch Facebook accounts, it cannot be done. However the adviser was going to migrate everything he could fr...

  • Visitor
  • Plan Premium Country UK Device P30 pro Operating System Android   My Question or Issue I literally just got cut off with an adviser! I was told I can't switch Facebook accounts, it can...
  • Xenia
  • Moderator
  • 262 Views
  • 2 replies
  • 0 likes
  • Account
  • 262 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account

I made this account because I couldn't log into my normal account. On my normal account, I have Spotify premium but it won't let me log back in. I put my email in the login box. It says that my email I did not have any Spotify accounts connected. I c...

  • Visitor
  • I made this account because I couldn't log into my normal account. On my normal account, I have Spotify premium but it won't let me log back in. I put my email in the login box. It says that my email...
  • Xenia
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Transfer of Playlist Ownership/Duplicating Playlists to new account

I wanted to change the username on my account, but I can't do that so I've had to set up a new account. I have a bunch of playlists on my old account and want to transfer them to the new account. I've tried to create duplicates using methods previous...

  • Visitor
  • I wanted to change the username on my account, but I can't do that so I've had to set up a new account.    I have a bunch of playlists on my old account and want to transfer them to the n...
  • glowing
  • Casual Listener
  • 20283 Views
  • 7 replies
  • 2 likes
  • Account
    Other
  • 20283 Views
  • 7 replies
  • 2 likes

Superuser Contribution Can't log in (PC).

PlanFreeCountryBrazilDeviceSamsung and PCOperating SystemAndroid and Windows 10 My Question or IssueSo I accidentally log off from my account on PC and I couldn't log in again, maybe it's because I deleted my Facebook account that I created my Spotif...

  • Casual Listener
  • Plan Free Country Brazil Device Samsung and PC Operating System Android and Windows 10   My Question or Issue So I accidentally log off from my account on PC and I couldn't log in agai...
  • Elena
  • Moderator
  • 306 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 306 Views
  • 1 replies
  • 0 likes

Solved!! Trouble with signing in on second device on Duo account

Plan:Premium DuoCountryRegistered as South Africa but I live in Vietnam I am trying to invite my partner who moved in with me to my Duo account. When he enters our home address, it gives an error message saying he is trying to sign in from another co...

  • Casual Listener
  • Plan: Premium Duo Country Registered as South Africa but I live in Vietnam        I am trying to invite my partner who moved in with me to my Duo account. When he enters ...
  • Billy-J
  • Spotify Star
  • 910 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 910 Views
  • 3 replies
  • 0 likes

Superuser Contribution can’t get back into my account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryUKOperatingSystemiOS 10 on iPhone 7 and Windows 10 on PC My Question or Issuei got logged out of my spotify account o...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country UK Operating System iOS 10 on iPhone 7 and Windows 10 ...
  • Petya
  • Community Legend
  • 573 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 573 Views
  • 1 replies
  • 0 likes

Solved!! Convert a regular account to a kids account

PlanFamilyCountrySwedenMy Question or IssueI have a family plan and some time ago I added an account for my kids to share on their Ipad. I recently found out that you have a Kids app and account type, can I convert the account to a kids account?

  • Visitor
  • Plan Family Country Sweden My Question or Issue I have a family plan and some time ago I added an account for my kids to share on their Ipad. I recently found out that you have a Kids app and ac...
  • Billy-J
  • Spotify Star
  • 1430 Views
  • 1 replies
  • 0 likes
  • Account
  • 1430 Views
  • 1 replies
  • 0 likes

How do you install your playlists on your new phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • XLoldude
  • Visitor
  • 309 Views
  • 2 replies
  • 0 likes
  • Account
  • 309 Views
  • 2 replies
  • 0 likes

Solved!! Mi cuenta aparece con números y letras.

Tengo un problema y es que ya llevo varios días que mi cuenta aparece con solo números y letras. Estoy registrada con facebook y he probado a cerrar sesión y a volver a entrar pero nada se soluciona y ya he mirada todo lo referido a datos y todo pero...

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  • Casual Listener
  • Tengo un problema y es que ya llevo varios días que mi cuenta aparece con solo números y letras. Estoy registrada con facebook y he probado a cerrar sesión y a volver a entrar pero nada se soluciona ...
  • Jose_M
  • Spotify Star
  • 1415 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
  • 1415 Views
  • 3 replies
  • 0 likes

Superuser Contribution Multiple Fake Accounts on my Email Domain

I have a personal email domain, e.g. @domain.com, so email sent to (anything)@domain.com gets delivered to me. Over the last 3 days I've had more than 50 emails sent to (random number)@domain.com from Spotify asking me to authenticate my email addres...

  • Visitor
  • I have a personal email domain, e.g. @domain.com, so email sent to (anything)@domain.com gets delivered to me.  Over the last 3 days I've had more than 50 emails sent to (random number)@domain.c...
  • alsohackedoff
  • Regular
  • 876 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 876 Views
  • 2 replies
  • 0 likes