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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396169 Views
  • 943 replies
  • 107 likes
  • Account
  • 396169 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170416 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170416 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98824 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98824 Views
  • 68 replies
  • 10 likes

Solved!! Why is Spotify forcing me to buy premium?

One of my top heard albums, suddenly became a premium feature. All the songs are greyed out and if I search it, it says "You have discovered a premium feature". It gives an option "Find how to listen to this song" and then redirects you to the premiu...

  • Casual Listener
  • One of my top heard albums, suddenly became a premium feature. All the songs are greyed out and if I search it, it says "You have discovered a premium feature". It gives an option "Find how to listen...
  • Anshulsingh7
  • Visitor
  • 8580 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 8580 Views
  • 5 replies
  • 0 likes

no payments are showing in my account and i need to download a receipt

How can obtain a reciept/confirmation of payments taken this year that arent showing in my account?

  • Visitor
  • How can obtain a reciept/confirmation of payments taken this year that arent showing in my account?
  • Maxim
  • Spotify Star
  • 1069 Views
  • 1 replies
  • 0 likes
  • 1069 Views
  • 1 replies
  • 0 likes

Superuser Contribution Signing In With Continue With Google Doesn't Work

PlanFree/PremiumCountryGermanyDeviceMacbook Air 2022Operating SystemMacOS My Question or IssueWhenever I am trying to log into my Spotify account an error pops up. It says "Oops! Something went wrong, please try again or check out our help area". I h...

  • Casual Listener
  • Plan Free/Premium Country Germany Device Macbook Air 2022 Operating System MacOS   My Question or Issue Whenever I am trying to log into my Spotify account an error pops up. It says "O...
  • Maria
  • Moderator
  • 560 Views
  • 6 replies
  • 0 likes
  • Account
  • 560 Views
  • 6 replies
  • 0 likes

Superuser Contribution 2 different profiles with my artist name one is with an older album

my artist name is Loopus in Fabula and i just noticed that spotify has another profile with the same name with my older albumthis is the correct one which i manage in spotify for artisthttps://open.spotify.com/artist/3RjWSVlBHvppwmUp0LQM5N this one h...

  • Visitor
  • my artist name is Loopus in Fabula and i just noticed that spotify has another profile with the same name with my older album this is the correct one which i manage in spotify for artist https://op...
  • Maxim
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs I've never listened to appearing in history

Hello, I've been experiencing this problem for a few months now and am at my limit trying to figure it out. (I'm a premium user, on PC and mobile) It started when one day I logged in and found my music player paused in a song that I'd never heard of ...

  • Newbie
  • Hello, I've been experiencing this problem for a few months now and am at my limit trying to figure it out. (I'm a premium user, on PC and mobile)   It started when one day I logged in and fou...
  • Grace91
  • Casual Listener
  • 1227 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 1227 Views
  • 3 replies
  • 0 likes

Premium Individual Plan

Plan PremiumCountry Brazil Device(iPhone 13 )Operating System(iOS 13.) My Question or IssueI paid for the premium plan but it is not reflected in my profile, what should I do?

  • Visitor
  • Plan Premium Country Brazil   Device (iPhone 13 ) Operating System (iOS 13.)   My Question or Issue I paid for the premium plan but it is not reflected in my profile, what sho...
  • Bittencourt
  • Spotify Star
  • 705 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 705 Views
  • 1 replies
  • 0 likes

Error when changing country payment

PlanPremiumCountryAustralia to UKDeviceIphone and Desktop I signed up for a premium Duo account in Australia. Have now moved to UK and want to change my monthly payments to a UK card. logged in on desktop, changed country, tried to change payment car...

  • Visitor
  • Plan Premium Country Australia to UK Device Iphone and Desktop    I signed up for a premium Duo account in Australia. Have now moved to UK and want to change my monthly payments to a...
  • Maxim
  • Spotify Star
  • 737 Views
  • 1 replies
  • 0 likes
  • Account
  • 737 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problème de paiement

Bonjours j'ai un problème je n'arrive pas à pouvoir acheter l'abonnement premium car à chaque fois que j'essaye de payer avec ma carte il m'écrit échec de paiement et cela me le fais que avec Spotify si vous en avez une réponse à m'apporter ?

  • Newbie
  • Bonjours j'ai un problème je n'arrive pas à pouvoir acheter l'abonnement premium car à chaque fois que j'essaye de payer avec ma carte il m'écrit échec de paiement et cela me le fais que avec Spotify...
  • Lyubka
  • Moderator
  • 641 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 641 Views
  • 1 replies
  • 0 likes

Superuser Contribution Device Labeled "Kitchen Speaker" Using my account

I have been in the midst of listening to my music lately when out of no where the music stops. When I check my phone it says "you are listening on Kitchen Speaker"....oh I am most certainly not. I have never heard of this device so of course I never ...

  • Newbie
  • I have been in the midst of listening to my music lately when out of no where the music stops. When I check my phone it says "you are listening on Kitchen Speaker"....oh I am most certainly not. I ha...
  • CelestialBabe57
  • Newbie
  • 4506 Views
  • 9 replies
  • 3 likes
  • Account
    Premium
    Security
  • 4506 Views
  • 9 replies
  • 3 likes

Superuser Contribution Login and password reset are not possible.

PlanPremiumCountrysouth koreaDevice(iPhone 13 mini, Macbook Pro late 2019, Desktop)Operating System(iOS 17, Windows 10, macOS 14) My Question or IssueI signed up through Google login.Google login and password reset are not working at all. I've tested...

  • Casual Listener
  • Plan Premium Country south korea Device (iPhone 13 mini, Macbook Pro late 2019, Desktop) Operating System (iOS 17, Windows 10, macOS 14)   My Question or Issue I signed up through Goog...
  • Maria
  • Moderator
  • 352 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 352 Views
  • 2 replies
  • 0 likes

Superuser Contribution Не приходит письмо со сменой пароля

Меня почемуто выкинуло из SpotifyПытаюсь зайти обратно но пишет что пароль неверныйПытаюсь менять парольВвожу почту, пишет что письмо отправилось смотрю ничегоИ так я повторил несколько разя незнаю что делатьИскал в интернете, ничего

  • Newbie
  • Меня почемуто выкинуло из Spotify Пытаюсь зайти обратно но пишет что пароль неверный Пытаюсь менять пароль Ввожу почту, пишет что письмо отправилось смотрю ничего И так я повторил несколько раз ...
  • Susan_GP
  • Moderator
  • 1197 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify lately block itself and sometimes a voice speaks, say the hour or something else

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Susan_GP
  • Moderator
  • 632 Views
  • 1 replies
  • 0 likes
  • Other
  • 632 Views
  • 1 replies
  • 0 likes

Spotify Account Doesn't Work On Desktop, Does on other devices, other accounts work on desktop

PlanPremiumCountryUSADeviceDesktop, Windows 10My Question or IssueI have now spoken to 6 support agents, gone through the Reddit Tech Support Discord, and scoured the internet. I'm going insane here.Recently I had Spotify close suddenly on me and any...

  • Newbie
  • Plan Premium Country USA Device Desktop, Windows 10 My Question or Issue I have now spoken to 6 support agents, gone through the Reddit Tech Support Discord, and scoured the internet. ...
  • marcryan32
  • Newbie
  • 1166 Views
  • 3 replies
  • 0 likes
  • Account
  • 1166 Views
  • 3 replies
  • 0 likes

Solved!! Switch between profiles/accounts

PlanPremiumCountryIrelandDeviceVariousOperating SystemIOS17 My Question or IssueNeed an option to easily switch between my accounts. As subscribing podcasts _and_ listening music creates a mess and the random plays contains podcast episodes as well (...

  • Roadie
  • Plan Premium Country Ireland Device Various Operating System IOS17   My Question or Issue Need an option to easily switch between my accounts. As subscribing podcasts _and_ listening m...
  • waces
  • Roadie
  • 1680 Views
  • 11 replies
  • 0 likes
  • Account
  • 1680 Views
  • 11 replies
  • 0 likes

Superuser Contribution How do I change my country to USA

Hi Spotify, i temporarily moved to Singapore and created my Spotify account there and also used the gift card back. Now that I am back in USA, I can't change back my country in my settings. Please help

  • Newbie
  • Hi Spotify, i temporarily moved to Singapore and created my Spotify account there and also used the gift card back. Now that I am back in USA, I can't change back my country in my settings. Please he...
  • emiel4
  • Visitor
  • 1920 Views
  • 2 replies
  • 0 likes
  • 1920 Views
  • 2 replies
  • 0 likes

Can both parties keep their music in Duo

´PlanDuoCountryDenmark My Question or IssueIf my husband and I switch to Duo is it possible that both of us can keep your playlists, music ect. and not just me as the main holder of the Duo account?

  • Newbie
  • ´Plan Duo Country Denmark   My Question or Issue If my husband and I switch to Duo is it possible that both of us can keep your playlists, music ect. and not just me as the main holder of ...
  • Maxim
  • Spotify Star
  • 1074 Views
  • 1 replies
  • 0 likes
  • Account
  • 1074 Views
  • 1 replies
  • 0 likes

"closing cost"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recieved mail from spotify indicating that you could not handle my payment...Have Spotify F...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I recie...
  • Maxim
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • Free
  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch country not working

PlanPremiumCountryBrazil/USA DeviceSamsung Galaxy S23 Ultra My Question or IssueI moved recently to USA, and I'd like to update my country but I'm not been able to do it. Apparently I need first to change the payment method to a new one from the USA ...

  • Casual Listener
  • Plan Premium Country Brazil/USA   Device Samsung Galaxy S23 Ultra   My Question or Issue I moved recently to USA, and I'd like to update my country but I'm not been able to do it. ...
  • Vasil
  • Moderator
  • 1080 Views
  • 3 replies
  • 0 likes
  • Account
  • 1080 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't log in to my Google account.

PlanPremiumCountrysouth korea DeviceMac and iphoneOperating SystemMacOS My Question or IssueI can't log in to my Google account.**bleep** I don't even receive a password reset email.

  • Casual Listener
  • Plan Premium Country south korea   Device Mac and iphone Operating System MacOS   My Question or Issue I can't log in to my Google account.**bleep** I don't even receive a passwo...
  • Vasil
  • Moderator
  • 734 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 734 Views
  • 3 replies
  • 0 likes