Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryArgentinaDevicesamsung galaxyOperating SystemAndroid Que Tal?? tengo un problema sigo a un artistas apretando en el corazon y cuando vuelvo a entrar sea en el celular o en el ordenador,ya no aparecen mas ese artista que sigo. Hay al...
I'm using the desktop app with Windows 10. I added a profile picture, but it's keeps disappearing. I do NOT have Facebook and I made sure that is turned off in the settings. Why does the profile pic keep disappearing? If I switch between playlists an...
One of a thing I relalised today is in Stereophonics Artist page's About section , Bio rejers to wrong Kelly Jones. I posted the photos.Maybe should be corrected.Main PageArtist that have been shown when you click the refer on BioKelly Jones of Stere...
PlanPremiumCountry. ITALY DeviceiPhone 6s plus, Operating SystemiOS 10 My Question or Issue Hello, i have trouble with my log in. i can log in with my MacBook with the desktop app but when i try to enter with my iphone app he told me Wrong Password! ...
Dear community,sometimes on an album, there are songs that only make sense when played directly after another because they tell a combined story. An example would be (forgive me, I am 55 :-)) Revolution, Light A Fire and Liberty on the album The Geta...
PlanFree/PremiumCountry DeviceWebplayer, Artists.spotify (web), Artists App (Android) My Question or Issue Yesterday, I was monitoring my live active listeners and had more than usual which had me very excited to check on my stats today but my stats ...
PlanPremiumCountryCanadaDeviceAndroid TV Box running Android kitkat or higher.Operating SystemAndroid OS My Question or Issue My father-in-law pays for premium and has no issues running it on his TV Android box but we've also tried to log him into a ...
Since yesterday it is not possible to add an Album as Playlist to bibliothek with Android phones. It still works on iphone. Anybody the same problem ?
Can anyone help me please. I've been producing music now for over 6 months. However, I realise I want to focus on my edgy stuff. So I want to put all my dance based tunes under a different band name. Can this be done? And can I manage them both?
PlanPremiumOriginal CountryGBDestination CountryITDeviceNAOperating SystemNA My Question or IssueI changed my country and payment method from my computer (from GB to IT) but the country is not changing. The system accepted my credit card and I can se...
hi, im a premium user of spotify. Recently i decided to unlink my facebok account and create an actual account with username. But since I originally created my account via facebook, i now have to reset my password (as told here: https://support.spoti...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I was just wondering about what happens to my playlists should my account ever be disa...
PlanPremiumCountrySwitzerlandDeviceiPhone XOperating SystemiOS 12.4 My Question or IssueSince changing my credit card my username is broken. It shows 11147290417 and the profile image is lost.I would like the account name chdanielmueller.Thank you fo...
case # 15636596 . trying to remove my song off the wrong artist profile and onto the correct one ASAP and no one is responding.
i emailed spotify for artists. no response. been in touch with spotify facebook and twitter dms. no luck. been in touch with the distributor. no luck . my single was released under the wrong artist - id simply like it removed from that profile and pu...
Premium subcription/iphone X/Windows 10 comp My Question or Issue: My premium account was hijacked due to it sharing the same password info of other websites that have been breached. The person who stole my account used a disposable email and I was h...
(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi - Id like to change my user name, which requires deleting my user account and starting again - I also have an artist account. Does my artist page / account stay active? Thanks
PlanFreeCountryUKDeviceiPhone 7, HP Chromebook, PC, Web PlayerOperating SystemiOS13, Chrome OS, Windows 10, Google ChromeMy Question or IssuePlaylist sorting by album is not listing correctly on all devices - see comparisons pictures. a = playlist so...
PlanPremiumCountryPhilippinesDeviceVivo V15 proOperating SystemAndroid Pie My Question or IssueDoes anyone have a.solution for this problem?
Plan PremiumCountry Italy DevicePX,HUAWEIOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account got hacked, i changed the password but the person still enters into my account