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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFree/PremiumCountry - Canada DeviceDesktopOperating SystemWindows 10 We are trying to add a third account to our Spotify Family Plan.We go to the Your Home page and can see the account we are trying toadd, we click on this and get an option to se...
PlanPremiumCountryMalaysia and/or Singapore My Question or IssueEvery day when I turn on my Spotify, I am first welcomed by a list of artists that I have no intention to explore. How can I hide that list entirely and see only the "Made for you" sugge...
I currently have two accounts, a free one and a premium one, that are both using the same email address. Logging in with email/username brings me to my free account, and logging in with Facebook brings me to my Spotify Premium account (however if I l...
My app home page is completely dark even though other functions are working...I tried troubleshooting but it didn't help. Device: Samsung Galaxy S9 plusPremium account
PlanPremiumCountryGermanyDeviceSamsung Galaxy 8Operating SystemAndroid My Question or Issue Hello All, My issue is, that i have a first Account which is a Premium one.I think that i have created it with Facebook. But now my Facebook Account isdeleted...
PlanFamily PremiumCountryDenmarkDeviceHuawei p10Operating SystemAndroid Oreo My Question or IssueI can see that I have paid for my family account 1 July 2019 in my bank account, but it says the payment failed. I dont understand?
I've been trying to change my playlist covers, but even after I save them, it reverts back to the original cover within a few minutes. I've tried restarting the app, my computer, and reinstalling Spotify, but nothing seems to be working. I've even tr...
I live with my brother and together we have a family account. My girlfriend currently has an account with her family with her dad as the admin. She's moving in with us and I'd like her to move from her family's account to mine. Her dad and her family...
First thing to note is I don’t use Facebook, so please don’t resort to “you must have created your account using your Facebook account”, I’ve created several free accounts via the app, website and each time I type in a name the account username is a ...
PlanFreshly bought PremiumCountryPolandDeviceXiaomi Pocophone F1Operating SystemAndroid 8.1 Oreo My Question or IssueHi. I'm new to Spotify and just registered from an app on my phone. I opted for email-bound account, so it's not connected to Faceboo...
I have an iPhone X and premium and on the few latest Spotify updates (currently version 8.5.1) I have been noticing that the equalizer that I have turned on won’t stay on the next time I open the app.Example:I open Spotify and turn on the equalizer a...
PlanFreeCountryEnglandDeviceMotorola Operating SystemAndroid My Question or IssueMy Spotify says that I am in offline despite being connected to the internet. There is no way to turn offline mode off and when I tried to remove it on the Website, it m...
I enter my spotify account (premium and free) and in exchange I have the same problems in all the playlists including the ones I recommend spotify appears "empty playlist looks for recommended" when I do it and it's the same ... operating system w10
PlanFreeCountryItalyDeviceMacbook Pro My Question or IssueTo begin with, I noticed that one Album that I added in My Library, in particular Sam Smith's "The thrill of it all (Special Edition)", is missing the cover image for months now, even after re...
PlanPremium CountryUnited Kingdom DeviceHuawei P10 & Desktop Operating SystemAndroid & Windows 10 My Question or IssueHi There, Thanks in advance for any help, I'm in quite the predicament. Spotify changed my password due to potential fraudulent acti...
PlanFreeCountryCanada, but currently in South KoreaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android and Windows 10My Question or IssueSo this issue happened a few days ago, like u...
PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueCan't login through facebook because my "firewall" is blocked, even though I've disabled it. I also can't change my email, because it's a facebook acount. And I can't unl...
google home et pb abt spotify non reconnusur mon wifi maison googgle home enceinte mini ok google fonctionne mais sans abt, il est sur youtube music et avec la pub..j'ai pris un abt spotify premium mais pas moyen de le basculer sur l'enceinte google....
PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is that i am being double billed on my credit card for the last 7 months for premium , how d...
