Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Me he dado la oportunidad de tomar a prueba spotify por 30 dias y me han hecho un cargo de 60 pesos que no es toltalmente gratis de prueba estoy bastante molesto me urge respuesta si no tomare acciones legales
PlanPremiumCountryAustraliaDevicePC desktop/iOS My Question or IssueI can see lots of articles on how to transfer playlists between accounts but I want to transfer my music preferences between accounts - in other words all the 'likes' I've given to s...
My Favorites have mostly disappeared! Only 5 or so are left from a long curated list. Any chance I can get some assistance in recovering them? Thanks!
I have an old account, which I want to delete. The registered email address doesn't work anymore, and I have forgot the password. I have registered a new account at Spotify, but whenever I try to connect Facebook, it always connects to the old accoun...
PlanFree CountryTaiwan DeviceiPhone 6 , an old Asus laptop Operating SystemiOS 12, Windows vista My Question or Issue I have a Spotify account created with Facebook account for years. Recently, I made a second account signed up with just email(gmail)...
Hi i forget my email for my spotify account, i only have the payment number and my password, i logged out on excident. What can i do to stop the payments or find the email again?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy listeners and/or streams doesnt show in my statistic section, doest in update running or i...
PlanPremiumCountryUKDeviceSamsung Galaxy 9, Note 9, various Echo devicesMy Question or IssueI have wanted to get the family plan for awhile but have a question.I have all my echo devices in my house under my account.If I upgrade to the family account...
Hi, i will stop using premium for 1 month. i unsubscribed already but i would like to delete my saved card from the account. I cannot find the option to edit or delete it. can anyone kindly assist me on this?Thank you
Hello!! First I'm new here I'am making some covers for fun and I want to have an artist account. How can I get that ?? How can I upload my covers to spotify ?? What should I do???
Hello! I've been using spotify with vpn for a few years because it wasn't available in Russia, but i heard that it starts this summer in Russia so I decided to change my country from US to mine, but for some reason it doesn't allow me to do that. I j...
PlanPremiumCountryIndia / France My Question or IssueHello ! I live in beetween india and france (6-7months in india and the rest in france).As for my work, I'm usually connecting using a VPN (to access my private network and for security reasons) an...
PlanPremiumSwitzerland DeviceAll devices Hello!I have a problem on all my devices. I can't access any of my Daily Mixes. The one I played the most still appears under Recently Played but cannot be opened. If I try to open it, I get an error "Daily Mi...
I tried to connect my Headspace account and my Spotify premium account but accidently created another Spotify Premium account with my Facebook account. How can I connect my old Premium account with my Headspace account without paying again a fee that...
PlanPremiumCountryNetherlandsDeviceiPhone 5s, Computer with windows 10, iPhone 6, iPad air and iPhone 4Operating SystemWindows 10 My Question or IssueMy account got hacked and they changed the email, the only thing that I still have is the account na...
PlanFreeCountryTurkeyDeviceiPhone 8 PlusOperating SystemiOS 12.2 My Question or IssueHi Spotify,I was using premium account and i stoped to paying and my account turned to free. Few days ago i applied to student plan and i got the message that i’m ab...
I've been paying for the 9.99/month plan, but was suddenly switched to the family plan. I'm only paying Spotify for myself.
My account email and password are wrong but I have the correct facebook account linked, I had student prime for a year before realising the email was wrong. I cannot change it because the recovery email for the account is one I've never seen before.I...
My Question or Issue:My band is going through Tunecore to get our music on Spotify. Can I unclick deliver to Spotify on our TuneCore account, and then add the songs through our artist page on Spotify? Would this affect the numbers we have on the song...
PlanPremiumCountry DeviceIphone XR My Question or IssueDaughter;s Iphone 8 basically stopped working. She lost everything. We upgraded her phone to the Iphone XR. Now she can't log into her spofity. We have the family premium. I have sent her the lin...