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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398832 Views
  • 950 replies
  • 107 likes
  • Account
  • 398832 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171662 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171662 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99130 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99130 Views
  • 68 replies
  • 10 likes

Superuser Contribution premium

I have premium individual and I had no problem with it until I changed the creditcard I'm paying with. Now I can't listen to my music offline. What could be the problem?

  • Visitor
  • I have premium individual and I had no problem with it until I changed the creditcard I'm paying with. Now I can't listen to my music offline. What could be the problem?   
  • Joan
  • Moderator
  • 145 Views
  • 1 replies
  • 0 likes
  • Premium
  • 145 Views
  • 1 replies
  • 0 likes

Solved!! Verification of the listener profile

PlanFree/PremiumCountryUkraineDevicePCOperating SystemWindows 11 My Question or IssueI am an artist and creator of two projects (phonk.me 2.6 listeners per month and the new Revolmade) I have profiles of regular listeners on which I do my playlists a...

  • Casual Listener
  •   Plan Free/Premium Country Ukraine Device PC Operating System Windows 11   My Question or Issue I am an artist and creator of two projects (phonk.me 2.6 listeners per month and ...
  • Maxim
  • Spotify Star
  • 178 Views
  • 3 replies
  • 0 likes
  • Account
  • 178 Views
  • 3 replies
  • 0 likes

The visibility of my artist account

Hi, does anyone know whether people checking my private account can see my merged artist account?

  • Visitor
  • Hi,   does anyone know whether people checking my private account can see my merged artist account?
  • Maxim
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 130 Views
  • 1 replies
  • 0 likes

I got kicked out of my account and when I logged back in nothing was there

PlanFreeCountryAustraliaDevice(iPhone XR, IPad)Operating System(iOS newest update) My Question or IssueI can’t get in and I had about 1000 songs I listened to every day and it just randomly kicked me out.

  • Visitor
  • Plan Free Country Australia Device (iPhone  XR, IPad) Operating System (iOS newest update)   My Question or Issue I can’t get in and I had about 1000 songs I listened to every day...
  • Maxim
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution My wife put same address as me for duo but it says it’s in another country?

We have both put used exactly the same address but it says they are in different countries? So won’t verify

  • Visitor
  • We have both put used exactly the same address but it says they are in different countries? So won’t verify
  • Lyubka
  • Moderator
  • 6074 Views
  • 6 replies
  • 1 likes
  • 6074 Views
  • 6 replies
  • 1 likes

Superuser Contribution I have lost access to my Spotify account

PlanPremiumCountryUkraineDevice(iPhone XS, Samsung phone, 2 PCs)Operating System(iOS last, Windows 10,etc.) My Question or IssueI have lost access to my Spotify account. One day I was logged out of all my devices, and I could no longer log into my ac...

  • Casual Listener
  • Plan Premium Country Ukraine Device (iPhone XS, Samsung phone, 2 PCs) Operating System (iOS last, Windows 10,etc.)   My Question or Issue I have lost access to my Spotify account. One ...
  • Joan
  • Moderator
  • 451 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 451 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts not found

PlanPremiumCountryMoldovaDeviceSamsung Galaxy A72 (and A70 with the same issue)Operating SystemAndroid 11 My Question or IssueSo I've been trying to play podcasts once in a while but couldn't find any, I've done some research and found that spotify m...

  • Casual Listener
  • Plan Premium Country Moldova Device Samsung Galaxy A72 (and A70 with the same issue) Operating System Android 11   My Question or Issue So I've been trying to play podcasts once in a w...
  • bravebubl
  • Newbie
  • 2579 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 2579 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Profile Picture Won't Save

I have been trying all day to change my profile picture on the web player app. It would upload the picture I wanted but once I refreshed it, it would be back to my previous photo. I have never had issues with this before.I have tried restarting both ...

  • Casual Listener
  • I have been trying all day to change my profile picture on the web player app.  It would upload the picture I wanted but once I refreshed it, it would be back to my previous photo.  I have ...
  • tpow19
  • Casual Listener
  • 25646 Views
  • 27 replies
  • 6 likes
  • Account
    Premium
  • 25646 Views
  • 27 replies
  • 6 likes

Solved!!Superuser Contribution Concert Emails Have Wrong Location

PlanPremium CountryUS My Question or IssueConcert email notifications are forDallas. When I click the change location button it brings me to my account which is properly set to Denver. There’s is a glitch with Spotify, not an issue with my settings.

  • Casual Listener
  • Plan Premium   Country US   My Question or Issue Concert email notifications are for Dallas. When I click the change location button it brings me to my account which is properly set...
  • NessyQ
  • Visitor
  • 5351 Views
  • 17 replies
  • 5 likes
  • Other
  • 5351 Views
  • 17 replies
  • 5 likes

Superuser Contribution I opened the app and i found out that it logged me out and can't login agai

I opened the app and i found out that it logged me out and when i tried to log back in i couldn't from 2 devices and it keeps giving me same error msg "something went wrong have another go?.." but when i tried my sister account it worked!

  • Visitor
  • I opened the app and i found out that it logged me out and when i tried to log back in i couldn't from 2 devices and it keeps giving me same error msg "something went wrong have another go?.." but wh...
  • Joan
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Não consigo convidar um email pro spotify premium

Estou tentando adicionar um email pra participar do spotify premium, o limite é de 5 pessoas, mas fui adicionar a terceira e o spotify não quer aceitar. Toda vez que essa pessoa vai aceitar meu convite no email (depois de colocar o código) o site diz...

  • Newbie
  • Estou tentando adicionar um email pra participar do spotify premium, o limite é de 5 pessoas, mas fui adicionar a terceira e o spotify não quer aceitar. Toda vez que essa pessoa vai aceitar meu convi...
  • BrunnoFaria
  • Newbie
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

If my Spotify account is deleted will collaborative playlists I set up be deleted for everyone?

If I decide to delete my account permanently I know that my playlists will be deleted but what happens to collaborative playlists I created? Will my name still appear? Will people still have access to those playlists?

  • Casual Listener
  • If I decide to delete my account permanently I know that my playlists will be deleted but what happens to collaborative playlists I created? Will my name still appear? Will people still have access t...
  • chocchoc
  • Newbie
  • 5347 Views
  • 5 replies
  • 0 likes
  • Account
  • 5347 Views
  • 5 replies
  • 0 likes

Solved!! Shared playlist

PlanPremiumCountryBelgium DeviceIpad air 16.6.1Operating System My Question or IssueHi, can i check how often and by whom of my friends listens to a playlist i shared

  • Newbie
  • Plan Premium Country Belgium   Device Ipad air 16.6.1 Operating System     My Question or Issue Hi, can i check how often and by whom of my friends listens to a playlis...
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Other
  • 156 Views
  • 1 replies
  • 0 likes

Parental Control

Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen? Thanks

  • Newbie
  • Hi Spotify Team, can you please add a parental control to limit songs with bad language so our kids can listen?  Thanks
  • shenphilip
  • Visitor
  • 6188 Views
  • 7 replies
  • 21 likes
  • Other
  • 6188 Views
  • 7 replies
  • 21 likes

The backup of iPhone 15 did not reload the playlist of family members.

We were setting up a new iPhone 15 with a reload from cloud backup. The Spotify account loaded but did not load the member playlist. I restored the account on an iPad which did load the correct playlist. Should I erase the iPhone account on the iPhon...

  • Visitor
  • We were setting up a new iPhone 15 with a reload from cloud backup. The Spotify account loaded but did not load the member playlist. I restored the account on an iPad which did load the correct play...
  • Maxim
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Got logged in to spotify but not my saved profile

I paid for premium and have a bunch of saved music I can't access now. Only have one email linked that I know of but just got new phone.

  • Visitor
  • I paid for premium and have a bunch of saved music I can't access now. Only have one email linked that I know of but just got new phone.
  • Maxim
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution I seem to have 2 accounts - How do I get a refund for the one I don't use but have paid for!!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been paying for 2 accounts?!?!?

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Joan
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • Premium
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in

PlanPremiumCountryUSADeviceiPhone 13 Pro MaxOperating SystemIOS 17 My Question or IssueI am trying to log in to my main Spotify account with the CORRECT login information but it just isn't working. I logged out earlier to log into this account for a ...

  • Visitor
  •   Plan Premium Country USA Device iPhone 13 Pro Max Operating System IOS 17   My Question or Issue I am trying to log in to my main Spotify account with the CORRECT login informa...
  • Joan
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 166 Views
  • 1 replies
  • 0 likes

Why do ads keep running with my Premium account?

I signed up yesterday for free trial and gave my payment information. Yet ads are still running on all 3 of my devices. My profile says I have Premium Individual, but the ads continue. Please advise.

  • Casual Listener
  • I signed up yesterday for free trial and gave my payment information. Yet ads are still running on all 3 of my devices. My profile says I have Premium Individual, but the ads continue. Please advise.
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes