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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396625 Views
  • 944 replies
  • 107 likes
  • Account
  • 396625 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170598 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170598 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98862 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98862 Views
  • 68 replies
  • 10 likes

Solved!! Is this a real email?

PlanPremiumCountryUKDeviceNone My Question or Issue Is this email legit? Don't think it is but want to check

  • Newbie
  •   Plan Premium Country UK Device None     My Question or Issue   <Community Rock Star edit - removed personal info to protect other's security> Is this email leg...
  • Billy-J
  • Spotify Star
  • 8381 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 8381 Views
  • 1 replies
  • 0 likes

Music removed seemingly at random

PlanPremiumCountryUKDeviceiPhone 6S and on DesktopOperating SystemiOS 12.2 and Windows 10 My Question or IssueSeveral songs, all at the end of the albums, have disappeared from their albums, while the rest of the album remains. I first noticed this j...

  • Newbie
  •   Plan Premium Country UK Device iPhone 6S and on Desktop Operating System iOS 12.2 and Windows 10   My Question or Issue Several songs, all at the end of the albums, have disapp...
  • Jᴀᴄᴋ
  • Roadie
  • 733 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 733 Views
  • 1 replies
  • 1 likes

Deleted my Facebook and now can't access Spotify Premium

PlanPremiumCountryUSADeviceiPhone XROperating SystemMy Question or IssueI deleted my Facebook account months ago, and have been using Spotify premium without issue, until last night when I upgraded my iphone. I'm now unable to log back into spotify p...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XR Operating System My Question or Issue I deleted my Facebook account months ago, and have been using Spotify premium without issue, until last night w...
  • mpaleologos
  • Casual Listener
  • 362 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 362 Views
  • 2 replies
  • 0 likes

Combining Hulu with my Spotify accounts

Plan:PremiumCountry:United States DeviceRokuOperating SystemWindows 10 My Question or Issue:I am looking to combine my Hulu and Spotify accounts. They both have different e-mail addresses. 1) If I combine them am I able to log into my Hulu account wi...

  • Newbie
  • Plan: Premium Country: United States   Device Roku Operating System Windows 10   My Question or Issue: I am looking to combine my Hulu and Spotify accounts.  They both have ...
  • Loxer
  • Community Legend
  • 3671 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 3671 Views
  • 1 replies
  • 0 likes

Cant launch spotify win7

PlanFreeCountryPolandDevicePCOperating Systemwin7 My Question or IssueI heard this bug is fixed. However, I did clean uninstall, I deleted %appdata% files, I cleaned registry editor. I did download it again and still the same problem. What should I d...

  • Newbie
  •   Plan Free Country Poland Device PC Operating System win7   My Question or Issue I heard this bug is fixed. However, I did clean uninstall, I deleted %appdata% files, I cleaned&...
  • bigshowcj48
  • Newbie
  • 480 Views
  • 1 replies
  • 1 likes
  • Free
  • 480 Views
  • 1 replies
  • 1 likes

My account was lost

This is a message to customer support. This forum is so confusing that i dont know where to find it. I reset my computer, and forgot my password. When i reset my password via my email my account was lost. I got demoted to spotify free, still have to ...

  • Visitor
  • This is a message to customer support. This forum is so confusing that i dont know where to find it.   I reset my computer, and forgot my password. When i reset my password via my email my acc...
  • Bittencourt
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 430 Views
  • 1 replies
  • 0 likes

Cant login because spotify says that my i am offline

Hi ive got problem with login. App says that i am offline but its not true. What can i do? I havnt problem with login via ps4 or macbook

  • Newbie
  • Hi ive got problem with login. App says that i am offline but its not true. What can i do? I havnt problem with login via ps4 or macbook  
  • Nico
  • Community Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 400 Views
  • 1 replies
  • 0 likes

Deleted email

I have a PREMIUM ACCOUNT with spotify under an email that was deleted so I can no longer log into my spotify anywhere even with my username and password. No where on the website does it help me with this issue and there's no way to contact spotify di...

  • Casual Listener
  • I have a PREMIUM ACCOUNT with spotify under an email that was deleted so I can no longer log into my spotify anywhere even with my username and password. No where on the website does it help me with ...
  • Ethan_Moore004
  • Composer
  • 1024 Views
  • 3 replies
  • 2 likes
  • Subscription
  • 1024 Views
  • 3 replies
  • 2 likes

Solved!! "pull to load more songs"

PlanPremiumCountryGreeceDevice(iPhone Xs, Macbook Air, Mac mini, Amazon echo dot)Operating System(iOS 12, Macos Mojave ,etc.) My Question or IssueI have 5 daily mixes. The option " pull to load more songs" at the end of each daily mix disappeared une...

  • Casual Listener
  •   Plan Premium Country Greece Device (iPhone Xs, Macbook Air, Mac mini, Amazon echo dot) Operating System (iOS 12, Macos Mojave ,etc.)   My Question or Issue I have 5 daily mixes...
  • Luan
  • Spotify Star
  • 922 Views
  • 5 replies
  • 1 likes
  • Other
  • 922 Views
  • 5 replies
  • 1 likes

Superuser Contribution I cann't choose artists with Spotify premium

PlanPremiumCountryGermany DeviceiPhone 7, MacOperating SystemiOS, MacOS My Question or IssueWith spotify free I could choose my favorite artists after account creation. Afterwards I'll got my first Mixtape with songs from my favs. But after switching...

  • Casual Listener
  •   Plan Premium Country Germany   Device iPhone 7, Mac Operating System iOS, MacOS   My Question or Issue With spotify free I could choose my favorite artists after account ...
  • Peter
  • Spotify Legend
  • 1476 Views
  • 7 replies
  • 0 likes
  • Premium
  • 1476 Views
  • 7 replies
  • 0 likes

Superuser Contribution Leaked Accounts

PlanPremiumCountryAustraliaDeviceiPhone 6Operating SystemiOS 12.01 My Question or IssueFound a whole thread with over 500 accounts that have leaked Spotify accounts and their respected passwords. INCLUDING MY OWN ACCOUNT WHICH I HAD TO GO AND RESET P...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 6 Operating System iOS 12.01   My Question or Issue Found a whole thread with over 500 accounts that have leaked Spotify accounts and their...
  • Peter
  • Spotify Legend
  • 10191 Views
  • 4 replies
  • 4 likes
  • Account
    Login
    Premium
    Security
  • 10191 Views
  • 4 replies
  • 4 likes

Spotify is not opening on my computer for NO REASON AT ALL

It was working fine yesterday. I've logged in and out. I've reinstalled it. I can open it on the web. It won't open on my computer. I've emailed for help but no ones's bothered to reply. Argh. Anyone got any ideas?!

  • Casual Listener
  • It was working fine yesterday. I've logged in and out. I've reinstalled it. I can open it on the web. It won't open on my computer. I've emailed for help but no ones's bothered to reply. Argh. Anyone...
  • hicksspotify
  • Casual Listener
  • 1024 Views
  • 3 replies
  • 1 likes
  • Account
  • 1024 Views
  • 3 replies
  • 1 likes

Recently Played Artists not updating for me but is updating for some of my friends

PlanPremiumCountryUSADeviceiPhone 7 and Dell XPS 13Operating Systemmost recent iOS and Windows 10My Question or IssueI have Premium and have tried playing songs on the Windows 10 app and the iOS app, but my Recently Played Artists has not updated sin...

  • Newbie
  • Plan Premium Country USA Device iPhone 7 and Dell XPS 13 Operating System most recent iOS and Windows 10 My Question or Issue I have Premium and have tried playing songs on the Windows 10 ap...
  • leviE
  • Composer
  • 1102 Views
  • 1 replies
  • 2 likes
  • Account
    Other
    Premium
  • 1102 Views
  • 1 replies
  • 2 likes

Does Private Session Keep Songs and Artists From All Recommendations and Playlists

PlanPremiumCountryUSDeviceNote 9Operating SystemAndroid Pie My Question or Issue I've searched this, but come up with different results. I listen to a few playlists during certain times of day that I would never listen to any other time. Like studyin...

  • Gig Goer
  • Plan Premium Country US Device Note 9 Operating System Android Pie    My Question or Issue   I've searched this, but come up with different results. I listen to a few playli...
  • leviE
  • Composer
  • 402 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 402 Views
  • 1 replies
  • 0 likes

[Account] Someone using my account? (after changed pw and logged out devices)

I have a family mebership, but somehow on my personal account I am seeing artists and songs in my Recently Played that I did not play. Also, when I am listening to music it often pauses for no reason I can tell, almost like someone is trying to use t...

  • Casual Listener
  • I have a family mebership, but somehow on my personal account I am seeing artists and songs in my Recently Played that I did not play. Also, when I am listening to music it often pauses for no reason...
  • xoxosmo
  • Casual Listener
  • 725 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Security
  • 725 Views
  • 2 replies
  • 0 likes

Can't Login

PlanPremiumCountryUnited States EmpirePCOperating SystemWindows 10 My Question or IssueI reset Windows 10 and reformatted the Hard Drive for my new gaming-build. I'm trying to reinstall the Spotify app but it keep s throwing up errors. I even diabled...

  • Newbie
  • ...o reinstall the Spotify app but it keep s throwing up errors. I even diabled my public and private firewalls. I tried to to normally sign in via my email address, as well as with Facebook. When i try w...
  • leviE
  • Composer
  • 439 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 439 Views
  • 1 replies
  • 0 likes

Solved!! Someone is borrowing my account illegally...

PlanPremiumCountryDenmarkDeviceiPhone and HP laptopOperating SystemN/A My Question or IssueWhen I logged on to my account today, I figured someone called “daddy” is using my account. This person has even found a playlist named “Can I borrow your acco...

  • Newbie
  • Plan Premium Country Denmark Device iPhone and HP laptop Operating System N/A   My Question or Issue When I logged on to my account today, I figured someone called “daddy” is using my ...
  • Jᴀᴄᴋ
  • Roadie
  • 1618 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 1618 Views
  • 1 replies
  • 0 likes

Old account vanished but I'm still paying

PlanPremiumCountryCanada DeviceiPhone 7 My Question or Issue:I used spotify all the time, then one day, I was logged out, and my email / pass do not work. I try to reset the password but it says my email is not associated with an account. I try my on...

  • Newbie
  • Plan Premium Country Canada   Device iPhone 7   My Question or Issue: I used spotify all the time, then one day, I was logged out, and my email / pass do not work. I try to reset t...
  • Bittencourt
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me puedo logear en mi dispositivo android. REALMENTE MOLESTO.

Plan: PremiumCountry: MéxicoDevice: Sony Xperia XOperating System: Android Oreo My Question or IssueSe actualizó la app, hizo logout de la app y cuando quiero entrar no me permite porque la app estaba en modo offline. Lo peor de todo es la respuesta ...

  • Casual Listener
  • Plan: Premium Country: México Device: Sony Xperia X Operating System: Android Oreo   My Question or Issue Se actualizó la app, hizo logout de la app y cuando quiero ent...
  • luigifer_29
  • Casual Listener
  • 718 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 718 Views
  • 2 replies
  • 0 likes

Superuser Contribution account disabled

my payment plan was cancelled by the credit card company for some reason and now my account is disabled. is there any way i can get it back or at least have my saved songs transfered to this account?

  • Casual Listener
  • my payment plan was cancelled by the credit card company for some reason and now my account is disabled. is there any way i can get it back or at least have my saved songs transfered to this account?...
  • Guido
  • Spotify Legend
  • 509 Views
  • 3 replies
  • 0 likes
  • Account
  • 509 Views
  • 3 replies
  • 0 likes