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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396561 Views
  • 944 replies
  • 107 likes
  • Account
  • 396561 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170562 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170562 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98850 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98850 Views
  • 68 replies
  • 10 likes

Updates to Terms and Conditions of Use useless

As a practical matter, the "Updates to Terms and Conditions of Use" email is useless to me, and I suspect just about everyone else who doesn't want to read the whole thing. What should be offered us is a separate listing of the changes, or at least t...

  • Regular
  • As a practical matter, the "Updates to Terms and Conditions of Use" email is useless to me, and I suspect just about everyone else who doesn't want to read the whole thing. What should be offered us ...
  • highstream
  • Regular
  • 468 Views
  • 2 replies
  • 0 likes
  • Free
  • 468 Views
  • 2 replies
  • 0 likes

Solved!! Cobrança indevida de R$ 10,00

Ao trocar de cartão o Spotify realizou uma cobrança de R$ 10,00. Fui pesquisar e pelo forúm descobri que essa cobrança era um processo normal e depois de 1 a 3 dias esse dinheiro era devoldido. Mas eu troquei de cartão no domingo e até agora dinheiro...

  • Casual Listener
  • Ao trocar de cartão o Spotify realizou uma cobrança de R$ 10,00. Fui pesquisar e pelo forúm descobri que essa cobrança era um processo normal e depois de 1 a 3 dias esse dinheiro era devoldido. Mas e...
  • BrenoLeme
  • Casual Listener
  • 599 Views
  • 1 replies
  • 0 likes
  • Account
  • 599 Views
  • 1 replies
  • 0 likes

Solved!! PLANO FAMILIA

boa noite,fiz um plano familia e nao consigo adicionar um membro da familia. Ja tive esse mesmo plano, com essas mesmas pessoas, mas o pagamento atrasou e tive que mudar de cartao de credito cadastrado no spotfy e reeadicionar todos os membros novame...

  • Casual Listener
  •     boa noite, fiz um plano familia e nao consigo adicionar um membro da familia.   Ja tive esse mesmo plano, com essas mesmas pessoas, mas o pagamento atrasou e tive que mudar de...
  • Bittencourt
  • Spotify Star
  • 800 Views
  • 5 replies
  • 0 likes
  • Account
  • 800 Views
  • 5 replies
  • 0 likes

My plan is associated with partner

PlanPremiumCountryCanada Device(iPhone 7 amd 6S)Operating System(iOS 10) My Question or IssueMy plan is associated with Rogers, I recently got an SMS stating effective Feb.13 my spofity won't work, and I need to update the bill payment method and I d...

  • Newbie
  • Plan Premium Country Canada   Device (iPhone 7 amd 6S) Operating System (iOS 10)   My Question or Issue My plan is associated with Rogers, I recently got an SMS stating effective...
  • Brunelicia
  • Community Legend
  • 602 Views
  • 1 replies
  • 0 likes
  • Premium
  • 602 Views
  • 1 replies
  • 0 likes

Update Spotify With Updated Facebook Name

PlanPremiumCountry USDeviceS8+Operating System My Question or Issue I updated my name on my facebook account, my Spotify account is linked with my facebook, I logged out & back in to my Spotify account, but Spotify still shows my old facebook name?

  • Newbie
  • Plan Premium Country  US Device S8+ Operating System     My Question or Issue  I updated my name on my facebook account, my Spotify account is linked with my facebook, I...
  • Maxim
  • Spotify Star
  • 462 Views
  • 1 replies
  • 0 likes
  • Account
  • 462 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Transfer music listening data to another account

My dad have been using my Spotify (premium) account for a couple years and he recently decided to register his own account. However he wants all the music he collected these years on my account be transferred to his new account. Is this transfer poss...

  • Casual Listener
  • My dad have been using my Spotify (premium) account for a couple years and he recently decided to register his own account. However he wants all the music he collected these years on my account be tr...
  • Guido
  • Spotify Legend
  • 24184 Views
  • 3 replies
  • 2 likes
  • Account
  • 24184 Views
  • 3 replies
  • 2 likes

Superuser Contribution Old Profile pic from Facebook STILL on my Discover Weekly

I've already disconnected Facebook from my account months ago but I STILL see my Facebook profile picture on my Discover Weekly. I would really like this removed/fixed. Also, now that I'm thinking about it, I'm still able to "Login through facebook" ...

  • Casual Listener
  • I've already disconnected Facebook from my account months ago but I STILL see my Facebook profile picture on my Discover Weekly. I would really like this removed/fixed. Also, now that I'm thinking ab...
  • Guido
  • Spotify Legend
  • 925 Views
  • 3 replies
  • 0 likes
  • Account
  • 925 Views
  • 3 replies
  • 0 likes

Superuser Contribution “Your Spotify is being used elsewhere,” already logged out

PlanPremiumCountry USADeviceiPhone 6Operating SystemiOS 11 My Question or Issue Have logged out of account everywhere twice, and changed password. Account will still pause at random and say it’s playing elsewhere without giving me the normal pop up, ...

  • Newbie
  • Plan Premium Country  USA Device iPhone 6 Operating System iOS 11   My Question or Issue  Have logged out of account everywhere twice, and changed password. Account will stil...
  • Guido
  • Spotify Legend
  • 788 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 788 Views
  • 3 replies
  • 0 likes

Solved!! Cancel premium subscription

Need to cancel the premium subscription tied to my debit card. I don't know what email it is tied to and none of the suggested ways to locate an account are working.

  • Casual Listener
  • Need to cancel the premium subscription tied to my debit card. I don't know what email it is tied to and none of the suggested ways to locate an account are working.    
  • CJ1204
  • Casual Listener
  • 513 Views
  • 2 replies
  • 0 likes
  • Account
  • 513 Views
  • 2 replies
  • 0 likes

login in issues error code 3

today i tried to log in and my account says wrong username or password but its the right username and password and i also tried on my phone i use my account daily but i use the username so when i tried to reset password it sends me the email but i do...

  • Newbie
  • ...ried to reset password it sends me the email but i dont know what email i used and i cant get onto the site (btw im on a diff account) and my playlist isnt public so im gunna have to re-add like 2000+ s...
  • Brunelicia
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • Login
  • 419 Views
  • 1 replies
  • 0 likes

Pago abbonamento a vuoto

Non ricordo mail e password del mio account e per sbaglio mesi fa sono uscito dall'account. Da mesi pago l'abbonamento a vuoto e vorrei bloccarlo perchè non è possibile. Se postare lo screen del messaggio che manda spotify quando mi toglie i soldi fa...

  • Casual Listener
  • Non ricordo mail e password del mio account e per sbaglio mesi fa sono uscito dall'account. Da mesi pago l'abbonamento a vuoto e vorrei bloccarlo perchè non è possibile. Se postare lo screen del...
  • Brunelicia
  • Community Legend
  • 442 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 442 Views
  • 3 replies
  • 0 likes

Received e-mail about changed user terms

I received an e-mail about changed user terms. I would like to know if this is a bogus e-mail or is the e-mail really from spotify. Sinds there is no way to communicate with spotify I ask the community.regards

  • Newbie
  • I received an e-mail about changed user terms. I would like to know if this is a bogus e-mail or is the e-mail really from spotify. Sinds there is no way to communicate with spotify I ask the communi...
  • Brunelicia
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 328 Views
  • 1 replies
  • 0 likes

Account Email changed

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue I had been listening to music on my spotify account and it had logged me out in while i was using it. I went to check my email and i got a message from spotify written in s...

  • Casual Listener
  • Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue  I had been listening to music on my spotify account and it had logged me out in while ...
  • Brunelicia
  • Community Legend
  • 482 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
    Security
  • 482 Views
  • 3 replies
  • 0 likes

Superuser Contribution Credit card hack?

The ONLY dealings I have in Sweden are with Spotify where my credit card information resides for monthly payments. Well, it appears as though that information is being shared with others as noted below. What steps are being taken to identify and corr...

  • Regular
  •       The ONLY dealings I have in Sweden are with Spotify where my credit card information resides for monthly payments.  Well, it appears as though that information is being s...
  • Katerina
  • Spotify Legend
  • 1993 Views
  • 3 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 1993 Views
  • 3 replies
  • 0 likes

Solved!! Update [Daily Mixes] Undo Dislikes in Daily Mix

PlanPremiumCountrySwitzerlandDeviceiPhone SEOperating SystemiOS (12)My Question or IssueI have the same issue as per post under the following link:https://community.spotify.com/t5/Live-Ideas/Daily-Mixes-Undo-Dislikes-in-Daily-Mix/idi-p/1455181(accide...

  • Newbie
  • Plan Premium Country Switzerland Device iPhone SE Operating System iOS (12) My Question or Issue I have the same issue as per post under the following link: https://community.spotify.com/t5...
  • Jose_M
  • Spotify Star
  • 672 Views
  • 1 replies
  • 1 likes
  • Account
  • 672 Views
  • 1 replies
  • 1 likes

Not all of my public playlists are showing

When I select playslists it says they're public but when I view my profile they are not there. So I don't know which of my playlists are public and private since what's on my profile and what's on the edit section of my playsist don't match up. PlanP...

  • Newbie
  •   When I select playslists it says they're public but when I view my profile they are not there. So I don't know which of my playlists are public and private since what's on my profile and w...
  • Jose_M
  • Spotify Star
  • 499 Views
  • 1 replies
  • 0 likes
  • Account
  • 499 Views
  • 1 replies
  • 0 likes

Falha ao entrar

De um dia para o outro da minha conta deslogou o meu aplicativo, tentei logar e exibir uma mensagem de "erro ao entrar. O e-mail ou senha inseridos estao incorretos." porem minha conta spotify estava vinculada ao meu facebook. Tentei todas as formas ...

  • Visitor
  • De um dia para o outro da minha conta deslogou o meu aplicativo, tentei logar e exibir uma mensagem de "erro ao entrar. O e-mail ou senha inseridos estao incorretos." porem minha conta spotify e...
  • Bittencourt
  • Spotify Star
  • 887 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 887 Views
  • 1 replies
  • 0 likes

Spotify account already linked to other PSN account

PlanPremiumCountryNetherlandsDeviceiPhone 8PS4 slimOperating SystemiPhone: iOs 12.2PS4: 6.20 My Question or Issue:When I try to link my spotify account to my PSN account, it doesn't link and it says that the spotify account is already linked to anoth...

  • Regular
  •  Plan Premium Country Netherlands Device iPhone 8 PS4 slim Operating System iPhone: iOs 12.2 PS4: 6.20   My Question or Issue: When I try to link my spotify account to my PSN ac...
  • JulianDH
  • Regular
  • 10659 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 10659 Views
  • 3 replies
  • 0 likes

Two accounts!

PlanPremiumCountry UKDeviceiPhone XOperating System My Question or Issue I appear to have two accounts! My premium account is linked to an old email address of mine (luckily I still have access to it) but when I try and update to my new email address...

  • Casual Listener
  • Plan Premium Country  UK Device iPhone X Operating System     My Question or Issue  I appear to have two accounts! My premium account is linked to an old email address o...
  • OneByBoo
  • Roadie
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
  • 267 Views
  • 1 replies
  • 0 likes