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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396626 Views
  • 944 replies
  • 107 likes
  • Account
  • 396626 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170598 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170598 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98862 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98862 Views
  • 68 replies
  • 10 likes

Device limit

My Question or Issue my wife just got a new iPhone, now we get error message about device limit. We have gone in to settings to remove devices, but still get the message. Can someone help us remove all devices so we can start from scratch?

  • Visitor
  •   My Question or Issue   my wife just got a new iPhone, now we get error message about device limit. We have gone in to settings to remove devices, but still get the message. Can someone...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 160 Views
  • 1 replies
  • 0 likes

My email cant change because I dont have a password, logged in with facebook

I am changing my email on spotify account inside info. It requires a password, although i login with facebook. So i cant use any password because there is no password associated with the account so i cant change my email

  • Visitor
  • I am changing my email on spotify account inside info.  It requires a password, although i login with facebook.  So i cant use any password because there is no password associated wit...
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
  • 151 Views
  • 1 replies
  • 0 likes

Can't log into my account

It was not a problem at home

  • Visitor
  • It was not a problem at home
  • Maxim
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

My account get constantly blocked by Spotify

PlanPremiumCountryUkraineDeviceSamsung Galaxy Note20 Ultra, Operating SystemWindows 10 Pro, Android v.13 My Question or IssueDear Spotify team,I am writing to express my concern over my Spotify account being repeatedly blocked for alleged "unauthoriz...

  • Newbie
  • Plan Premium Country Ukraine Device Samsung Galaxy Note20 Ultra,  Operating System Windows 10 Pro, Android v.13   My Question or Issue Dear Spotify team, I am writing to express ...
  • larslengberg
  • Newbie
  • 461 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 461 Views
  • 3 replies
  • 0 likes

Something went wrong while logging in

PlanFreeDevicePixel 6 proOperating SystemAndroid My Question or Issue 

  • Visitor
  • Plan Free Device Pixel 6 pro Operating System Android   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Login
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perdí mi cuenta?

Perdí mi cuenta con la que pagaba mi plan familiar, no lo puedo cancelar y tampoco puedo invitar a más personas porque el enlace a expirado no sé que hacer, ayuda por favor

  • Visitor
  • Perdí mi cuenta con la que pagaba mi plan familiar, no lo puedo cancelar y tampoco puedo invitar a más personas porque el enlace a expirado no sé que hacer, ayuda por favor 😭
  • MihailY
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot Recover Account

Hi There, My spotify account disconnected across all of my devices. I have not changed my password and I can't login. Biggest issue is that I've tried the password reset and I'm not getting any e-mails. I've checked my junk/spam folder, I've waited o...

  • Casual Listener
  • Hi There,   My spotify account disconnected across all of my devices. I have not changed my password and I can't login. Biggest issue is that I've tried the password reset and I'm not getting ...
  • nigelino
  • Casual Listener
  • 237 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 237 Views
  • 2 replies
  • 0 likes

can't receive password reset email

Even though I was logged in on all my devices, yesterday I realized that the session was closed, and in addition to that I cannot reset the password because when I ask to send me an email, nothing arrives in my email, which is the same with I first c...

  • Visitor
  • Even though I was logged in on all my devices, yesterday I realized that the session was closed, and in addition to that I cannot reset the password because when I ask to send me an email, nothing ar...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Transfer of playlist on another account

Hello everybodyIl actually liste toi the music on Spotify, but on the account of my partner.... And I have created many playlists on his account. Unfortunately, our relation is going to break, and so I would like to create a new account for me. Do yo...

  • Casual Listener
  • Hello everybody Il actually liste toi the music on Spotify, but on the account of my partner.... And I have created many playlists on his account. Unfortunately, our relation is going to break, and ...
  • UzairAK
  • Casual Listener
  • 470 Views
  • 3 replies
  • 1 likes
  • 470 Views
  • 3 replies
  • 1 likes

CREDIT CARD FRAUD

I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea how they got a hold of my card number. Don't even te...

  • Regular
  • I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea h...
  • lineary
  • Casual Listener
  • 1061 Views
  • 16 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 1061 Views
  • 16 replies
  • 1 likes

Does Spotify delete inactive accounts?

One of my friends passed away recently and she has the best playlists on Spotify. I was wondering if Spotify deletes inactive accounts or if her account will still be accessible/searchable forever. I really don't want these to disappear.

  • Visitor
  • One of my friends passed away recently and she has the best playlists on Spotify. I was wondering if Spotify deletes inactive accounts or if her account will still be accessible/searchable forever.&n...
  • mauve_minnow
  • Rising Star 1
  • 961 Views
  • 1 replies
  • 1 likes
  • Account
  • 961 Views
  • 1 replies
  • 1 likes

Mi cuenta de spotify a sido hackeada

estimados: me llego un correo a mi mail diciendo que el correo de mi cuenta de spotify habia sido cambiado, por lo cual ingrese a la pagina para revisar, y si claramente habia sido cambiado y tambian habian realizado el cambio de mi contraseña, adjun...

  • Newbie
  • estimados:    me llego un correo a mi mail diciendo que el correo de mi cuenta de spotify habia sido cambiado, por lo cual ingrese a la pagina para revisar, y si claramente habia sido cam...
  • user-removed
  • Not applicable
  • 846 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Security
  • 846 Views
  • 3 replies
  • 0 likes

AI dj feature not showing up because spotify thinks I'm in another country

PlanPremiumCountryPhilippines Device(iphone 11 pro, redmi note 9s)Operating System(Windows 10) My Question or IssueAs the title says, I have not gotten the AI dj feature because spotify thinks I'm in a country that doesn't have that feature. Currentl...

  • Casual Listener
  • Plan Premium Country Philippines  Device (iphone 11 pro, redmi note 9s) Operating System (Windows 10)   My Question or Issue As the title says, I have not gotten the AI dj feature...
  • renzehboi
  • Casual Listener
  • 354 Views
  • 6 replies
  • 0 likes
  • Account
  • 354 Views
  • 6 replies
  • 0 likes

Solved!! region changed, redirected to US site

PlanFreeCountrySpainDeviceN/AOperating SystemN/A My Question or IssueI was living in the US and had a premium plan. Then I moved to Spain and I waited the plan to expire. When the plan expired, I changed my country to Spain within the profile and eve...

  • Casual Listener
  • Plan Free Country Spain Device N/A Operating System N/A   My Question or Issue I was living in the US and had a premium plan. Then I moved to Spain and I waited the plan to expire. Whe...
  • vulkito
  • Casual Listener
  • 217 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 217 Views
  • 2 replies
  • 0 likes

How do I go back to a Single $9.99 Premium account?

I want to remove the one person I have on my family plan & go back to a 1 person premium account for $9.99. It won't let me do it. It just asks me to invite someone new in their place. It's frustrating.

  • Newbie
  • I want to remove the one person I have on my family plan & go back to a 1 person premium account for $9.99. It won't let me do it. It just asks me to invite someone new in their place. It's frust...
  • RicardoSerrano
  • Visitor
  • 7837 Views
  • 9 replies
  • 1 likes
  • Account
  • 7837 Views
  • 9 replies
  • 1 likes

WHERE DID THE LIST OF SAVED "FAVORITE ALBUMS" GO?

NEVER MIND .. I found the album I was looking for (not Nevermind), but this is still annoying.It should have taken a few seconds, but w/e....

  • Roadie
  • NEVER MIND .. I found the album I was looking for (not Nevermind), but this is still annoying.It should have taken a few seconds, but w/e....
  • 107 Views
  • 0 replies
  • 0 likes
  • Account
  • 107 Views
  • 0 replies
  • 0 likes

Solved!! Forgot which email i used!

I wanted to reset my password for one of my accounts (frankie_tomlinson) because for some apparent reason Spotify logged me out so I tried to reset the password by filling in the username but I wasn't receiving an email so I tried filling in the user...

  • Newbie
  • I wanted to reset my password for one of my accounts (frankie_tomlinson) because for some apparent reason Spotify logged me out so I tried to reset the password by filling in the username but I wasn'...
  • Hidden_Squid
  • Visitor
  • 220560 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Security
  • 220560 Views
  • 4 replies
  • 1 likes

Is there another way to verify my age?

Plan: PremiumCountry: KoreaDevice: iPhone 12 My Question or Issue:Hello,I am a Spotify user on Premium plan. I am using Spotify Korea. Since yesterday, the app won't let me listen to music that is "suitable for age of 18 or above" and is requiring me...

  • Newbie
  • Plan: Premium Country: Korea Device: iPhone 12   My Question or Issue: Hello, I am a Spotify user on Premium plan. I am using Spotify Korea.  Since yesterday, the app won't...
  • Maxim
  • Spotify Star
  • 2278 Views
  • 3 replies
  • 1 likes
  • Account
  • 2278 Views
  • 3 replies
  • 1 likes

Change email for existing account

PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei did a subscription for premium account but used the wrong email of my old employee of ...

  • Visitor
  • Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i did a...
  • Not applicable
  • 177 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 177 Views
  • 2 replies
  • 0 likes