Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I've installed Spotify on my mobile phone as well as on my laptop using the same passoword. But everytime I try to log in at my laptop I get the information that either my username or passoword is incorrect. So I deinstalled and reistalled the spotif...
So I've just upgraded my account to a family account and was planning on putting my little sister on there however she didn't have an email address or anything so we made her a Gmail account. Once we made the Gmail account we went to create a Spotify...
PlanPremiumCountryHKDevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My account got hacked and he changed to another email and a password which i dont know. I can now only login through Facebook, how can I ch...
PlanPremium CountryU.S.A. DeviceiPhone 7 My Question or Issue I was logged out of Spotify on my iPhone 7 and now can't log in because I was in offline mode before I was logged out. Other Community posts about this have recommended deleting my passwor...
Recently I'm seeing unfamiliar account activity and a whole bunch of playlists are added which are not mine. Could some Spotify employee check logins from which locations for my account? (I already removed all connected devices and extensions and cha...
So I'm trying to link my Spotify account on my PlayStation, but my ex roommate linked her Spotify account on it a long time ago. Now when I try to link my account I am promted with a pop up saying "Spotify Account already linked Switch to the Playsta...
Hello. I am from Argentina, and the 6th of January i had my account breached. From France. I had a single e-mail in french, not even in MY language. I figured it out today, by trying to log in by mobile. They changed me to a family plan (that i alrea...
Desde el 5 de Enero me cobraron eso pata verificar si tenía fondos, CANCELÉ el servicio y me dijeron que en unos días me lo regresan ¿Cuanto tarda? PlanFree/PremiumCountry MéxicoDeviceMoto G5 plusOperating System(iOS 10, Android Oreo, Windows 10,etc....
PlanFreeCountry BelgiumDeviceAny laptopOperating SystemWindows 10 My Question or IssueI'm currently exploring Spotify, I'm making playlist to share amongs my wife, but at some point it stopped being possible to find my profile/account anymore on spot...
PlanFreeCountryAustraliaDeviceiPhone 7+Operating SystemiOS 12.1.2 My Question or IssueI've been logged out of my Spotify account on my laptop and phone and I am not able to get back in. I have tried to reset my password multiple times by using my ema...
PlanPremiumCountry PortugalDeviceGalaxy s8Operating SystemAndroid My Question or Issue On 12th of december i bought a 0.99€ 3 month premium account and today out of nowhere my app closed and my premium disappeared remaining with my recently played an...
Why the holy **bleep** can't I change family plans more than once a year? I used to be in a plan with my brother and sister in law, who lived with me, and it was their plan. They got divorced and then I had to move, my parents invited me to their pla...
I'm a premium user, I have this issue on all devices. The playlist: https://open.spotify.com/user/1225139427/playlist/4sIcdcAIcqpahuQ0Nf1t1Q?si=hQ77LdQ-TliYcftNeOflqw As the only playlist I have that actually has followers I'd love if it was displaye...
El 30 de diciembre realice la cancelación de mi cuenta premium y el 4 de enero me devolvio los 5.99 $ pero hoy me informa que volví a descontar los 5.99 $
Boa noite,Eu estava participando de um plano familiar, recebi um e-mail para confirmar p CEP, porém esqueci de fazer e fui removido do plano. Mas agora estou tentando ver qual CEP esta registrado na minha conta e em nenhum campo das configurações é p...
Quando tento entrar na minha conta spottify diz me que a palavra passe esta errada, quando peço uma nova vem um mail com um link para o meu email mas quando abro esse mesmo link diz me que a data de validade expirou ja tentei seis vezes e nao consigo...
Re-Post. Seriously Spotify Delete My Other Account and subscription read below.havent been helped and spotify keeps charging me for an account i cant deactivate Deactivated my facebook account that ive had since a i was a kid because i did not have a...
PlanFreeCountry USADeviceiPhone 6SOperating SystemiOS My Question or Issue I no longer have access to the email address my spotify account is linked to. My account was activated through facebook but I have it changed to the correct email on there. Ho...
PlanPremium CountryItaly Devicen/a Operating Systemn/a My Question or IssueHello! I'm in the process of closing my facebook account, and I need to "unlink" it from the applications that are currently using Facebook as a login system. At the moment of...
Hello I deleted my spotify account ( We have the spotify family account) because I thaught I would get a free spotify account from my mobile networkcontract... Wrong information. However I didnt get any notifaction about my deleted account etc... and...