Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
So here's my problem: My phone won't let me use my username and password to sign into my account. However, I can sign in on my computer and tablet using the same username/password and the app let one of my friends sign in when they tried on my phone....
I have a paid Premium account which I access on my iPhone. I have signed into Spotify on my laptop, and it is showing the Free account and wants me to upgrade?
PlanFree My Question or Issue Question is my friends can not find my profile on "search". My user name not shown on the "profiles" list. Yes, i know that i can copy my link and send them but that is not answer.
Hello. Is it possible to get my account merged? i have a deleted facebook account i created spotify with which i cannot get back, so im wondering if its possible to merge my old account with my new one?
PlanPremiumCountryMexico DevicePc... and a samsung s6Operating SystemWindows 10 My Question or Issue Good evening... Well, here is the thing, my account is Donnie Lebowski but i can't access this account, i tried all the possible passwords and doesn´...
?
PlanPremiumCountry PolandDeviceHuwaweiOperating SystemAndroid My Question or IssueI don't remember e mail and password, I have only user number and number of my credit card which I use to pay for my premium. Can I get my account back somehow?
I have never subscribed to spotify and was given 6 month free via rogers. However from august evvery month on the 9th of each month i am charged $9.99 and when i am going to cancel my account , it says no account try free for month. Charges are under...
PlanPremiumCountry NetherlandsDeviceiPhone 7Operating SystemiOS 12 My Question or Issue I have a premium account and since a couple of weeks I think my account is linked with someone else his account.I have spotify on my Phone and my daughter (also i...
Boa tarde, eu gostaria de copiar minhas playlists de minha conta paulogabrielmirandasposisto@hotmail.com para uma nova conta.Email da nova conta :paulogabrielsposito@hotmail.com
Plan PremiumCountry AustriaThe same credit card which has been in use for payment for years doesn't work anymore. The card ist not expired. Nothing has changed on my end, nor on my credit card provider's end. 3D Secure is and has always been activate...
PlanPremiumCountry USADeviceGalaxy S7 and Windows LaptopOperating SystemAndroid Oreo and Windows 10 My Question or Issue I've noticed that while no other information (playlists, downloaded songs, etc) disappear, my followed artists seem to be resetti...
I've seen this asked before, but it was a few years ago. In the past day or two I've seen a bunch of Frank Zappa songs are unavailable, all of which are above 10 minutes. Is there any possibility of anyone shedding some light on this? Songs such as T...
The title says it all. I connected my facebook to my spotify, but unfortunately I don't see my facebook username in profile. It's still the spotify-user. I'm attaching a picture so you all can see, is it supposed to look like that when you connect fa...
I have a annual premium plan that was started in Australia (have been a Premium Member since 2015). This year I moved to New Zealand, but all was working well until last night I when changed my password . I can access my account on a browser on a Mac...
Hi there, I used to use my relative's account named Anıl Can Alev. Then I tried to get my own family premium account. But all people I invite gets an email that Anıl invites them. Also when they accept they get wrong address error or the invite accou...
So. My friend gave me his Spotify account, and his facebook was off course attached to it. I detached his facebook and tried to attach my own Facebook-account. When logging in through spotify desktop app, his facebook name appears again in the settin...
Dear Spotify, Let's just say, one I am quite disgusted in how long its taken me to find anywhere to actually submit this as a complaint in the ideas section. For customer services, you completely seem to be missing the "Customer Service" department c...
Hey, I've had my Spotify account for literal years and I made it with my Facebook account. This was probably in like 2012 if I had to guess. Several weeks ago I changed my Facebook email and age, but it still hasn't updated on Spotify. I tried to cha...
Can anyone help with this?