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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398820 Views
  • 950 replies
  • 107 likes
  • Account
  • 398820 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171644 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171644 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99127 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99127 Views
  • 68 replies
  • 10 likes

Security breach: someone is using spotify accounts to bot listeners to certain artists

PlanPremiumCountry NorwayDeviceMultipleOperating SystemMultiple Hi there,I noticed this morning that my spotify was already being used by someone else. First time for everything, and I'm sure the PW has been compromised at some point. I have since ch...

  • Newbie
  • Plan Premium Country  Norway Device Multiple Operating System Multiple   Hi there, I noticed this morning that my spotify was already being used by someone else. First time for ev...
  • Maxim
  • Spotify Star
  • 1407 Views
  • 3 replies
  • 0 likes
  • Security
  • 1407 Views
  • 3 replies
  • 0 likes

Superuser Contribution Adresse mail ne correspond pas

Bonjour Mon adresse mail de spotify et de Facebook ne corresponde pas. J ai change d'adresse mail sur Facebook mais l'adresse mail de spotify n'a pas change. Comment changer l'adresse mail sur spotify ? Bien cordialement

  • Newbie
  • Bonjour    Mon adresse mail de spotify et de Facebook ne corresponde pas. J ai change d'adresse mail sur Facebook mais l'adresse mail de spotify n'a pas change.   Comment changer l...
  • Guido
  • Spotify Legend
  • 527 Views
  • 1 replies
  • 2 likes
  • 527 Views
  • 1 replies
  • 2 likes

Solved!! 21st century and can't change the name?

Cheers,I'm a fresh user and after a few days of trying I found out that (probably) it's impossible to change the name that App uses to call the user. Is that really the case? And I'm not talking about that weird hash/id the spotify calls an username ...

  • Newbie
  • Cheers, I'm a fresh user and after a few days of trying I found out that (probably) it's impossible to change the name that App uses to call the user.   Is that really the case?   And ...
  • Maxim
  • Spotify Star
  • 1389 Views
  • 1 replies
  • 0 likes
  • 1389 Views
  • 1 replies
  • 0 likes

Updated playlist artwork not showing on facebook when copying link. Anyone else having this issue?

PlanFree/Premium Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi. I changed my artwork for some of my playlist but when I go to the copy link and try to post on Facebook it shows the old artwork that is just computer g...

  • Regular
  • Plan Free/Premium   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hi. I changed my artwork for some of my playlist but when I go to the c...
  • Maxim
  • Spotify Star
  • 1783 Views
  • 9 replies
  • 0 likes
  • Premium
  • 1783 Views
  • 9 replies
  • 0 likes

Superuser Contribution Outro e-mail na minha conta familiar

Ontem resolvi , finalmente, fazer uma conta premium no Spotify: o Plano Familiar. Loguei com o Facebook e quando fui ver o meu perfil, ele estava no nome e no e-mail de outra pessoa, que nao conheco. Ao enviar os convites para quem faria parte da con...

  • Newbie
  • Ontem resolvi , finalmente, fazer uma conta premium no Spotify: o Plano Familiar. Loguei com o Facebook e quando fui ver o meu perfil, ele estava no nome e no e-mail de outra pessoa, que nao con...
  • Guido
  • Spotify Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Account no longer personalized

Free Plan, was premiumUSA iPhone 6 / Macbook Air12.0 / iOS Capitan My Spotify account was working fine. Username was my name, FB profile pic was my pic, etc. I upgraded to Premium and immediately lost the pic, ability to find my friends, and my usern...

  • Casual Listener
  •   Free Plan, was premium USA   iPhone 6 / Macbook Air 12.0 / iOS Capitan     My Spotify account was working fine. Username was my name, FB profile pic was my pic, etc. I u...
  • Flibbert
  • Casual Listener
  • 334 Views
  • 2 replies
  • 0 likes
  • Account
  • 334 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't login, says offline

Have premium accountSony xperia xz premium Can't login, tells me I'm offline.Seen this issue has existed since 2013? Seen tons of posts that old about it. Workaround does nothing. I also can't Uninstall Spotify because it came with this OS so it does...

  • Newbie
  • Have premium account Sony xperia xz premium   Can't login, tells me I'm offline. Seen this issue has existed since 2013? Seen tons of posts that old about it.   Workaround does nothin...
  • Guido
  • Spotify Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Login
  • 279 Views
  • 1 replies
  • 0 likes

Has my profile been hacked?

So basically - for the last two months I keep getting told via the app that Spotify is being played elsewhere - I've also had random music being played and searched for. I cancelled my premium as it hasn't mattered how I've changed my details (Spotif...

  • Newbie
  • So basically - for the last two months I keep getting told via the app that Spotify is being played elsewhere - I've also had random music being played and searched for. I cancelled my premium as it ...
  • Jose_M
  • Spotify Star
  • 247 Views
  • 1 replies
  • 1 likes
  • 247 Views
  • 1 replies
  • 1 likes

my playlists have dissappeared ??

I've just logged in to my spotify account on my partners lap top and all my play lists seem to have dissapeared ??they are all there when I log in on my smart phone.any idea's

  • Casual Listener
  • I've just logged in to my spotify account on my partners lap top and all my play lists seem to have dissapeared ?? they are all there when I log in on my smart phone. any idea's
  • Jose_M
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Solved!! Zahlung per Paypal funktioniert nicht

Hallo, ich möchte mir das Spotify-Premium-Abo für 99 ct/3Monate kaufen (bin Student und habe den Status auch per Unidays verifiziert). Bei der Zahlung per Paypal (mit Paypal-Guthaben) werde ich nach dem Klick auf "Bezahlen" wieder zur Hauptseite gele...

  • Casual Listener
  • Hallo,   ich möchte mir das Spotify-Premium-Abo für 99 ct/3Monate kaufen (bin Student und habe den Status auch per Unidays verifiziert). Bei der Zahlung per Paypal (mit Paypal-Guthaben) werde ...
  • BuggedCustomer
  • Newbie
  • 7596 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
  • 7596 Views
  • 4 replies
  • 1 likes

Artist Account Connection Problem

PlanFreeUnited States My Question or Issue Whenever I try to claim my profile on https://artists.spotify.com/c/access/artist I cannot find my profile. None of the people that show up have my profile picture either.

  • Newbie
  • Plan Free United States     My Question or Issue  Whenever I try to claim my profile on https://artists.spotify.com/c/access/artist  I cannot find my profile.  Non...
  • Jose_M
  • Spotify Star
  • 190 Views
  • 1 replies
  • 1 likes
  • Other
  • 190 Views
  • 1 replies
  • 1 likes

Random device in offline device

Hi, For the past couple of days, there have been random songs added to my song list. This morning I logged into Spotify online to find an Andriod Device added to the list of offline devices. I removed this and have changed my password. Is this an err...

  • Newbie
  • Hi,   For the past couple of days, there have been random songs added to my song list. This morning I logged into Spotify online to find an Andriod Device added to the list of offline devices....
  • Jose_M
  • Spotify Star
  • 360 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Security
  • 360 Views
  • 1 replies
  • 1 likes

Superuser Contribution How can I change family account to private?

PlanPremiumCountry US My Question or Issue Hey, currently I'm part of a family plan with friends.I wish to separate my account to a private one, with a different payment method, but I don't want to cancel my account and re-create it so I won't lose a...

  • Casual Listener
  •  Plan Premium Country  US   My Question or Issue  Hey, currently I'm part of a family plan with friends. I wish to separate my account to a private one, with a di...
  • Guido
  • Spotify Legend
  • 1020 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1020 Views
  • 5 replies
  • 0 likes

Superuser Contribution Change of account

UK DeviceMotorolaOperating SystemAndroid My Question or Issue So I've been using my ex husband's account. I've made my own account, Premium. I am using on Sonos,and have all my own playlists, but the Spotify stuff is all from ex's account. I am now t...

  • Casual Listener
  •   UK   Device Motorola Operating System Android   My Question or Issue  So I've been using my ex husband's account. I've made my own account, Premium. I am using on Sonos...
  • Peter
  • Spotify Legend
  • 335 Views
  • 3 replies
  • 0 likes
  • Other
  • 335 Views
  • 3 replies
  • 0 likes

Superuser Contribution artist page social medias links

hello Spotify community !i have a problem...i edit my artist account and put all my social medias links in there. As soon i open the spotify app it dosent shows me the links ? what can i do ? pls help meThank you

  • Gig Goer
  • hello Spotify community ! i have a problem... i edit my artist account and put all my social medias links in there. As soon i open the spotify app it dosent shows me the links ? what can i do ? pls...
  • Guido
  • Spotify Legend
  • 268 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 268 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Changing email without password/password without email

PlanPremium My Question or Issue I wanted to share a playlist, but it shows my real name. I found this was due to Facebook linking, but I don't want to get rid of that at the moment because I can't login otherwise as I've forgotten my password and my...

  • Casual Listener
  • Plan Premium   My Question or Issue  I wanted to share a playlist, but it shows my real name. I found this was due to Facebook linking, but I don't want to get rid of that at the moment...
  • Guido
  • Spotify Legend
  • 1412 Views
  • 3 replies
  • 0 likes
  • Login
  • 1412 Views
  • 3 replies
  • 0 likes

Master shuffle

Is there a master shuffle? A feature that will shuffle all playlists together rather than just a shuffle in each separate playlist?

  • Casual Listener
  • Is there a master shuffle? A feature that will shuffle all playlists together rather than just a shuffle in each separate playlist?  
  • Jose_M
  • Spotify Star
  • 327 Views
  • 3 replies
  • 0 likes
  • 327 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with Facebook and Spotify connection

PlanPremium My Question or Issue I don't remember did I first create account by email or through Facebook. But there was always showing my full name and profile picture. I was also able to search FB friends. Now I have only numbers and no picture. Al...

  • Newbie
  • Plan Premium   My Question or Issue   I don't remember did I first create account by email or through Facebook. But there was always showing my full name and profile picture. I was als...
  • Peter
  • Spotify Legend
  • 359 Views
  • 3 replies
  • 0 likes
  • Account
  • 359 Views
  • 3 replies
  • 0 likes

someone else is using my account

Hello, Someone is using my Spotify Premium, and I don't know who it is. There are songs that I've never heard of on my Recently Played, and someone tries to listen to music on a different device at the same time I'm listening to music. I've changed m...

  • Newbie
  • Hello,   Someone is using my Spotify Premium, and I don't know who it is. There are songs that I've never heard of on my Recently Played, and someone tries to listen to music on a different de...
  • maylissxo
  • Casual Listener
  • 255 Views
  • 2 replies
  • 1 likes
  • Account
  • 255 Views
  • 2 replies
  • 1 likes

Stuck in Limbo - Email Not Rec as Tied to Active Account But Also Not Rec for New Password

I'm trying to set up my Family Premium. My son has/had an existing free account tied to *snip*. He is unable to join our Family Premium because:1. Spotify does not recognize this email address as being tied to an active account.2. Spotify won't let h...

  • Newbie
  • I'm trying to set up my Family Premium.  My son has/had an existing free account tied to *snip*.  He is unable to join our Family Premium because: 1. Spotify does not recognize this email ...
  • HowardMarks
  • Composer
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
  • 277 Views
  • 1 replies
  • 0 likes