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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryGermanyDeviceIphone X My Question or IssueI cannot change my country from UK to Germany - so hence I cannot update my billing method to pay from my German account. When i try to change the country to Germany, i get an error message ...
I have a family subscription and I forgot the email from the account that the subscription belongs to is there any way to find out or remove the subscription from this account I have card data from where the money is debitedPlanPremiumCountryUSAI hav...
PlanPremiumCountrySlovakia DeviceiPhone 11 My Question or IssueHey guys, I have an event organization and we also make parties. I wanna create a Spotify playlist of tunes we will play there so I created a second account with the name of the brand. Is...
I've forgotten my password.I've tried to reset it via the "Forgot your password?" link several times but didn't get email. I've checked my spam, nothing. Why I don't get email?
Hi all, I had been using Spotify in Iraq for a while without any issues (apart from the lack of podcasts: booo). Recently been trying to open my app but it won't even let me log in, apart from if I use a vpn. It says something went wrong. Have anothe...
To prevent confusion when logging in
Hi I bought a $36 gift card just over 24hours ago and i type in the code and it says "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service." I've contacted Woolworths which is where I bought it from and it'...
We both got new phones but her Spotify is on my account. I have a two person plan but can’t get her signed back into her own account. Help
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I want (and did) to remove my facebook login on spotify.I already did this step, but now I cant login again with my email and facebook pwd.can you help?cant receive your emails to change password (automatic wmail when "forgot pwd" button) either.
I have been using the free account and my son has a premium account. We have just signed up for a dual premium account, but I can't figure out how to utilize it. When I sign in, it only recognizes my free account. How do I utilize the dual premium me...
Hello, I have a bit of an unusual question, or at least I can't find a similar one on here. I am enjoying Spotify Premium, but when I check my bank details, I stopped paying for it back in 2022. I have a vague memory of having Spotify included in a t...
PlanPremiumCountryChileDevice(Samsung Galaxy A22)Operating System(Android) My Question or IssueThere's an artist on Spotify that I don't listen to/don't like their music but their profile is automatically followed and everytime they release new music...
My Question or Issue Our artist profile looks like this and we really do not know if it is a bug or some verification issue? The 'Follow' button is impossible to press on mobile. We recently claimed our Artist Profile on Spotify for Artists, (if tha...
My account was premium (part of the family plan) and I changed my email. This kicked my account off the family plan so now I don't have premium even though I'm still paying for it. Each time I try to change the email back to the original one, it says...
Hi all bit of a different type of question but recently my father passed away and he is the one who payed for the premium family account so I was just wondering how do I go about changing the details from his payment details to mine?thankyou
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryUSADevicePC, S23 UltraOperating SystemWin11, Android 13 My Question or IssueMy account does not have 2FA settings. I see they added the feature here: https://support.spotify.com/us/artists/article/2-step-verification/ However this s...
I cannot log in to my account, as it appears to have been de-activated due to a payment issue. This occured because I switched from credit card to Ideal payment and since then the problems started. Since then, I cannot log in to listen to music or ch...
Hi My issue is when I log into Spotify I get in and see my account overview screen - but on the LHS I see a menu with Account Overview; Edit Profile; Change Password; Offline devices; Recover Playlists etc etc I can't get away from Account Overview -...