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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398637 Views
  • 948 replies
  • 107 likes
  • Account
  • 398637 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171579 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171579 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99117 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99117 Views
  • 68 replies
  • 10 likes

Superuser Contribution Can't login: You're offline check your connection

My issue is that i can't login on my phone. I tried everything, such as reinstalling, conecting with facebook, even tried to create a new account. Nothing works. My other devices such as my computer works all fine though. Device- Iphone 6SOperating S...

  • Newbie
  • My issue is that i can't login on my phone. I tried everything, such as reinstalling, conecting with facebook, even tried to create a new account. Nothing works. My other devices such as my computer ...
  • Guido
  • Spotify Legend
  • 1750 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1750 Views
  • 1 replies
  • 0 likes

How clean notification when close app ?

Hi high wizards of spotify, I have a big problem, I know this is not the right place to ask this, but I need help and I know you can help me, if don't, I fell gratfull that you do a great job in your app, so, I have service for radio, that show a not...

  • Newbie
  • Hi high wizards of spotify, I have a big problem, I know this is not the right place to ask this, but I need help and I know you can help me, if don't, I fell gratfull that you do a great job in your...
  • Billy-J
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Very unclear

Very unclear where to post a question. I want to contact support and i feel this is a public forums. Can i post my private details here safely? Why is there no regular email support? Very unclear/bad service for a premium subscription.

  • Newbie
  •   Very unclear where to post a question. I want to contact support and i feel this is a public forums. Can i post my private details here safely? Why is there no regular email support? Very u...
  • user-removed
  • Not applicable
  • 297 Views
  • 2 replies
  • 2 likes
  • Account
  • 297 Views
  • 2 replies
  • 2 likes

Lost Access To Account and Still Charging Me.

About a month ago I switched from an account I was sharing with a friend and moved to a separate account and *I thought I canceled the membership... Turns out I didn't* and here I am receiving two charges for two accounts and one I no longer have acc...

  • Newbie
  • About a month ago I switched from an account I was sharing with a friend and moved to a separate account and *I thought I canceled the membership... Turns out I didn't* and here I am receiving two ch...
  • Billy-J
  • Spotify Star
  • 361 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 361 Views
  • 1 replies
  • 0 likes

Just signed up for Spotify premium - works on my desktop but my iphone account still says FREE

I just signed up for Premium and can see it reflected in my account when I listen on my desktop, however my iphone app still says its the FREE version. I've tried logging out and back in, reinstalling the app, and removing all devices and trying to l...

  • Newbie
  •   I just signed up for Premium and can see it reflected in my account when I listen on my desktop, however my iphone app still says its the FREE version.     I've tried logging...
  • Loxer
  • Community Legend
  • 363 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 363 Views
  • 1 replies
  • 2 likes

Remotely edit a playlist while its playing on the other Device?

So I manage a premium account for a small venue.They are open all the time, always running the playlists.Obviously If i log onto that account on my personal computer at home and start building playlists, and previewing tracks, all that is going to be...

  • Newbie
  • So I manage a premium account for a small venue. They are open all the time, always running the playlists. Obviously If i log onto that account on my personal computer at home and start building pl...
  • Loxer
  • Community Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • Premium
  • 439 Views
  • 1 replies
  • 0 likes

Warning! "Your Subscription has been suspended" SCAM email which looks VERY REAL

This just came in.One of the most convincing fake Scams ever, I allmost went into it myself. Looks very professional. Headers are below, looks also very convincing. By pressing "Please clieck here to validate your information", opens a browser to htt...

spotify fraud email.png
  • Casual Listener
  • This just came in. One of the most convincing fake Scams ever, I allmost went into it myself. Looks very professional. Headers are below, looks also very convincing.   By pressing "Please c...
  • Loxer
  • Community Legend
  • 1966 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 1966 Views
  • 1 replies
  • 0 likes

Can't login through app platforms

PlanPremiumCountry USA Operating SystemCurrent versions of Android and Wiindows 10 My Question or Issue Previously I had been using Spotify across Windows Phone, Android, and Windows 10 apps. I am now only able to login into the Web Player. I have tr...

  • Casual Listener
  •   Plan Premium Country  USA   Operating System Current versions of Android and Wiindows 10   My Question or Issue  Previously I had been using Spotify across Window...
  • Loxer
  • Community Legend
  • 526 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 526 Views
  • 5 replies
  • 0 likes

Superuser Contribution Discover Weekly not updating

Hey! My discover weekly hasn’t updated in awhile now... I’m looking for some help with this? I’ve browsed the forums and found some solutions and unfortunately none have worked for me...

  • Newbie
  • Hey! My discover weekly hasn’t updated in awhile now... I’m looking for some help with this? I’ve browsed the forums and found some solutions and unfortunately none have worked for me...
  • user-removed
  • Not applicable
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes

Superuser Contribution Non riesco a iniziare la prova gratuita dei 30 giorni su premium

PlanFreeCountry ItalyDeviceiPhone 6Operating SystemiOS 11 My Question or Issue Salve, io ho un problema riguardo l'attivazione dei 30 giorni di prova gratuiti. Inserisco la mia carta, che utilizzo pure per Netflix, ma non mi funziona e mi compare il ...

  • Newbie
  • Plan Free Country  Italy Device iPhone 6 Operating System iOS 11   My Question or Issue  Salve, io ho un problema riguardo l'attivazione dei 30 giorni di prova gratuiti. Inse...
  • Guido
  • Spotify Legend
  • 390 Views
  • 2 replies
  • 0 likes
  • Premium
  • 390 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify for family and change country

hi My account was a family account registered in the UK. I needed to move my country to south africa.I can cancelled the premium in order to change country but now i am unable to register my credit card details to resubscribe to Premium.I believe the...

  • Newbie
  • hi  My account was a family account registered in the UK. I needed to move my country to south africa. I can cancelled the premium in order to change country but now i am unable to register my...
  • Guido
  • Spotify Legend
  • 459 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 459 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problema con cuenta de Facebook

PlanFree/PremiumCountry MéxicoDeviceLaptopOperating SystemWindows 8.1 My Question or Issue El día de hoy trate de entrar a Spotify con mi cuenta de facebook en el reproductor web y me mandó un mensaje que decía: No tienes una cuenta de Spotify conect...

Sin título.png
  • Visitor
  • Plan Free/Premium Country  México Device Laptop Operating System Windows 8.1   My Question or Issue  El día de hoy trate de entrar a Spotify con mi cuenta de facebook en el r...
  • Guido
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working correctly.

PlanPremiumCountryFinlandDeviceOneplus 3, Windows 10, Chrome/EdgeOperating SystemAndroid, Windows 10 My Question or Issue For few days already, I think it's close to a week. Spotify wont play some songs at all, on desktop application it says, "Spotif...

  • Visitor
  • Plan Premium Country Finland Device Oneplus 3, Windows 10, Chrome/Edge Operating System Android, Windows 10   My Question or Issue   For few days already, I think it's close to&n...
  • Guido
  • Spotify Legend
  • 943 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 943 Views
  • 3 replies
  • 0 likes

Superuser Contribution mauvaise localisation mailing concert

Bonjour, je reçois le mail de notification des concerts. Avant je le reçevais bien dans mon secteur (bordeaux) mais depuis quelques semaines malgrè la configuration sur l'appli je reçois le mail avec des concerts autour de Paris. Est-ce un bug? Merci

  • Newbie
  •   Bonjour,   je reçois le mail de notification des concerts. Avant je le reçevais bien dans mon secteur (bordeaux) mais depuis quelques semaines malgrè la configuration sur l'appli ...
  • Guido
  • Spotify Legend
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution username changed by itself to digtits & letters

I don't undersatdn why & how my username changed by itself to digtits & letters. How do I switch it back to my Facebook account name ?Thanks a lot !

  • Newbie
  •   I don't undersatdn why & how my username changed by itself to digtits & letters. How do I switch it back to my Facebook account name ? Thanks a lot !
  • Guido
  • Spotify Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant access my account

PlanPremiumCountry USADevice(iPhone 8+, PC)Operating System(iOS 10, Windows 10) My Question or Issue I was listening to music in my car everything was working fine. I get home and open spotify on my desktop and im logged out and i check my phone im a...

  • Newbie
  • Plan Premium Country  USA Device (iPhone 8+, PC) Operating System (iOS 10, Windows 10)   My Question or Issue  I was listening to music in my car everything was working fine....
  • Guido
  • Spotify Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 354 Views
  • 1 replies
  • 0 likes

Transferir musicas

PlanPremiumCountry BrasuilDeviceAsus zenfone 4 selfie proOperating Systemandroid My Question or IssueEu queria transferir as musicas que eu tenho em uma conta para outra conta, vocês podem me ajudar ? Não estão "organizadas em uma playlist"

  • Visitor
  • Plan Premium Country  Brasuil Device Asus zenfone 4 selfie pro Operating System android   My Question or Issue Eu queria transferir as musicas que eu tenho em uma conta para outra...
  • Bittencourt
  • Spotify Star
  • 22369 Views
  • 1 replies
  • 0 likes
  • Account
  • 22369 Views
  • 1 replies
  • 0 likes

I want to retrive my old playlists from an old account to a new one

My Question or Issue Hello, I have looged my first profile with Facebook which I do not want anymore and now I want to retrive my old playlists from this old account to my new one. How is it possible as I did not find it ?Many thanks for your help !

  • Newbie
  •   My Question or Issue   Hello, I have looged my first profile with Facebook which I do not want anymore and now I want to retrive my old playlists from this old account to my new one. H...
  • Jking1091
  • Composer
  • 557 Views
  • 2 replies
  • 1 likes
  • Account
  • 557 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify-Facebook connection

PlanPremiumCountryThe NetherlandsDeviceLenovo IdeaPad Y50-70, Huawei P20 lite.Operating SystemWindows 10, Android 8. My Question or IssueTwo weeks ago I accidentally removed Facebook from my Spotify apps in my account (https://www.spotify.com/nl/acco...

  • Visitor
  • Plan Premium Country The Netherlands Device Lenovo IdeaPad Y50-70, Huawei P20 lite. Operating System Windows 10, Android 8.   My Question or Issue Two weeks ago I accidentally removed ...
  • Peter
  • Spotify Legend
  • 561 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 561 Views
  • 1 replies
  • 0 likes

New password, no subscription!

I recently had been logged out of my account from a glitch I had in my phone. I then had to change my password in this process. In me changing my password it made my account a free account. I also lost all of my music I downloaded and saved into play...

  • Casual Listener
  • I recently had been logged out of my account from a glitch I had in my phone. I then had to change my password in this process. In me changing my password it made my account a free account. I also lo...
  • Billy-J
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes