Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
me cobran cada mes en esa tarjeta y quiero quitarla para tener otro metodo de pago
PlanFreeCountryUSADeviceiPhone 13 My Question or IssueI mistyped my email on my Spotify account and cant change it without a password. I also forgot my password so I cant use that to change my email. I contacted Spotify and they said they couldn't ch...
DeviceDesktop - Spotify Website My Question or IssueI was managing my authorised apps and I'm curious what these are, as I don't want to delete something important.Spotify StatisticsA webpage displaying various statistics based on your Spotify listen...
PlanPremium CountrySingapore My Question or IssueI have contacted Spotify on at least 8 separate occasions, since Aug/Sep, about my account that was accidentally disabled. They always say they will get back, but no effort has been made to get back to...
My Question or IssuePredatory guys have figured out that your app doesn't let punters block artist profiles and that there's basically zero limitations on who can set up an artist profile and they're using this to spy on women. I've emailed asking fo...
if I invite someone who has a Premium Individual account. does the payment then stop for that person because he is then included in my Premium Family, which I pay?
Desde hace un tiempo no se actualizan los artistas recientemente escuchados en mi perfil. Esto pasa tanto si escucho en la aplicación de escritorio (Windows 10) como en la app para IOS (Ipad), como en la versión android para móvil (Samsung Galaxy A3)...
When I heard that Premium users could get Netflix for free the rest of 2012, I immediately signed up at netflix.com. I couldn't see any 'Spotify-Premium-user?' ads here, so i figured that I'd be advised when the first free month was over. T o be sure...
I was going on Spotify because I found a new artist to listen to yesterday (3rd Sept)and today (4th Sept), I was logged out both on my phone and my laptop (and maybe my console as well) and when I tried to log back in, I couldn't; even when I reset m...
My profile in account is in Spanish while the rest of the account in my native language.I do not speak Spanish and need to change language to English.
PlanFreeDeviceHuawei Matebook HZ-W09Operating SystemWindows 10 Pro x64 I can't find lyrics in Spotify app on Microsoft Store.So I downloaded Musixmatch to find the lyrics.It needs me to login to Spotify account, I can't login, it prompts: Spoiler (Hi...
Everytime I login to a device it’s now asking for a pair code. I’ve checked my email, nothing. I’ve used Spotify.com/pair and it is even asking for a pair code.Everywhere I login it appears to ask for this now and I have no idea what’s going on.I tri...
My Question or IssueRecently I got a fairly suspicious email stating that my Spotify account password had to be reset due to suspicious activity. It provided a password reset link that lead to a site starting with wl.spotify.com, however I couldn't g...
I'm a premium single customer. I've lost access to most of my features such as audio quality etc. Says unavailable. I've signed out and in again, closed the app but issue continues. How do I change this?
Si pareja cuenta con un plan duo, me envio la invitación para la segunda cuenta, la acepto y todo bien, pero al momento de entrar a la aplicación me sigue saliendo qué escoja un plan premium
PlanFreeCountry U.S.A.DeviceiPhone 6Operating SystemiOS 11 My Question or Issue When using the Spotify iOS App, sometimes I will try to listen to a song and get bombarded with 5 or 6 ads in a row. I know I have a Free subscription, but I’m pretty sur...
I receive email from you in Spanish or a language similar to it . Why? Im from Norway so find it a bit irritating I know someone have been using my account and have taken the steps to stop that . Can you see where they are using it ? And if its any w...
There's no details around payment/charging timing in Terms and Conditions. Any info?
when I go to register it says I am not eligible for the student discount, I am a student however. How do I get the discount?
Unsupported countries?