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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumSpain DeviceHuawei P9 My Question or Issue From late july I can't access to my account by phone. First I thought the problem was because I were in a rural zone without internet, but now I'm at home again, but It's still log out. When I try...
I am being charged twice a month every month and only have one account. who do i speak to??
PlanPremium CountryHungary, but right now I'm in Greece DeviceHuawei mate 9 Operating SystemAndroid My Question or Issue I was logged in and it worked until 2 days ago when it just suddenly logged out and now it doesn't let me to log in again anymore...
PlanPremiumCountry Northern Ireland Device Samsung Galaxy My Question or IssueSo I had been using the free, premium trial and I recently got a text "receipt". This reminded me that I needed to cancel premium as the free trial is up. However, I had ac...
PlanPremiumCountry DenmarkDeviceiPhone 8+Operating SystemIOS 10 My issuei can’t acces my account because I’ve forgotten the password and Email of the account, so I also can’t enter my email, and I want to end my subscription with Spotify
Hi, this is reffering to my case: https://community.spotify.com/t5/Accounts/Spotify-Account-Details-not-reflecting-account-details-Facebook/m-p/4429127#M1489630 I have yet to find a solution to this issue. My email is still not the same as my Faceboo...
PlanFamilyCountryCH DeviceIphones 6/7, IpadsOperating SystemIOS 11.4 My Question or Issue I own a family subscription (I'm the master acct). It includes another family member i.e. only two members altogether.I (master acct) wish to bail out, and chan...
PlanFreeCountry US My Question or Issue How do I cancel a gift card which has already been sent, but has not been redeemed as yet? I have the Gift card code. It has just been a day since it was sent.
PlanFreeCountryUS My Question or Issue I cannot send e-card gift through the website. When I fill out the details and press continue, It redirects me to the same web page.
Hi Guys, I was missing on a big, big feature on using Spotify uptill now, as I did not know what does the Crossfade Feature woulddo ? I wanted to back to back Tracks just like a DJ plays the Next Track Just starts to come up slowly when the current T...
PlanPremiumCountryFinland / Used quite a bit Denmark DeviceIssue first noted in iPhone 6, still continues on iPhone XOperating SystemiOS 11.4 My Question or IssueMy account is either being used by someone else, or somehow two accounts are somehow lin...
Hi,Let's talk about something different today, that probably not a lot have faced or think about.I have my sister who she is 10 years now quadriplegic(i.e. like Stephen Hawking). Unfortunately she can't use computer. We have family subscription. She ...
hi! i did a new account in spotify, and in my old account, i had premium account, and i wanna "migrate" my premium for new account, is it possible?
I have recently been blessed with the bug of always seeming to be in offline mode. I can play all of the music I have saved but I am not allowed to stream anything, unless I restart my phone. I have tried all of the troubleshooting routes for this is...
PlanPremium CountryGermany DeviceEverywhere
Hi there! When I created my Spotify account decades ago, I created it with my Facebook account. When I deleted my Facebook profile, my Spotify account didn't display my front and last name anymore, but a bunch of (random?) numbers. Is it possible to ...
None of the below information is required. However, the more you provide the easier it will be for us to try and hePlanPremiumCountry CanadaDeviceiPhone 6sOperatingiOS My Question or Issuemy Spotify randomly logged out and I lost all of my offline do...
PlanPremiumCountry The NetherlandsDevice:Samsung galaxy 8 Operating SystemPlaystation 4 My Question or IssueI want to connect my spotify account on my playstation 4. So when i try this is says: " spotify account already linked switch to the playstati...
PlanPremiumCountryBrazil Device(Windows Player, Chromecast, Galaxy A5)Operating System(Windows 10, Android 7.0) My Question or IssueFrom about two weeks ago, frequently some other music (which I've never heard and don't even like it) gets played duri...
I keep getting a message that my spotify is being used on a Web Browser (chrome) and I have tried changing my password and logging out of all devices but none of this has made a difference. Does anyone have any idea what I can do?