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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi spotify Community We are thinking of moving to a spotify family (5 users)We have several devices in our house which we use for connect..... How does that work, obviously the connect devices are logged in as 'a user' - Say User ACan user B - who is...
I have repeatedly attempted to add my Starbucks Partner discount to my Spotify account but I keep getting the error message bellow or something highly similar. I’ve read multiple other threads where this is happening to other Partners. Please fix as ...
I shut off my phone with the account set to offline and I cannot get back into the account because it says the account is set to offline and to be able to make it online again, I have to sign in on my phone. I tried the workaround described in anothe...
Hello,Yesterday spotify application on my phone was loged out automatically. I tried to sign in with my username and password it said "username or password incorrect" and I can sign in via facebook account. Today tried to sign in my spotify applicati...
So, I had someone gain access to my account, deleted all my playlists, added new ones, and since I am in Family, added three accounts.I am well aware of the Recover Playlists function. I deleted all offending accounts, and changed passwords, but IT I...
Hello !How i can cancel my bank cards information in my spotify account?
Hello community of Spotify,I moved to Vietnam a few months ago and I am now having issues with my Spotify account. First of all, I can't log-in to my account on my devices because my account is set to the U.S. However, I can't change the country in m...
If i cancel my subscription straight after paying the monthly payment will i lose that payment or can i keep using the premiem experience until the month is up?
I tried to log in with Facebook (also tried logging in with username) and I get the message "Login Failed Could not establish a conneciton to the Spotify service. Make sure your network connection is working and try again. Tried it over cellular date...
HelloI want to subscribe to family plan but I want to pay it using Prepaid Virtual Visa/Master card. Is that allowed for family plan?because the amount of the card is not high can I change the card number to a new card number? Regard,Farid
Hola, mi familia tiene en plan familiar de spotify, me han mandado la invitacion, la acepte pero me aparece siempre como cuenta free. Que puedo hacer?
I have a Premium account and songs I add to a playlist a make available offline are not downloading. It reports 0 of 6 tracks synced. What is going on?
Hi, the last few days someone else is using my account, i found out becuase suddenly it appeared i was listening to french hiphop haha.no problem i thought, i'll just log out everywhere and change my password.but i've allways logged in using facebook...
I tried so many times to get premium but everytime i tried i got payment failed option can u help me with that
Hi, I was logged into my Spotify on multiple devices and went to go on Spotify this morning and was randomly signed out of all of them and I am now unbke to log back in on any device and I know for a fact my username and password are correct! I canno...
Hi, I don't personally have spotify but I bought my 92 year old Dad a Google Home for Christmas. He wanted to upgrade to premium on spotify and since he is sight impaired, lives an hour away and doesn't use credit cards I went into his account on my ...
i have 2 acounts, and i only use one, and i cant delete de one that i dont use. i have to deleted beacouse,i cant have spotify primium in my actual acount, because wen i acept de invitation from my mom,the primium pass to the acount that i dont use.P...
So someone has hacked my account and changed my email address and I can no longer login into my Premium account. I have not received any response from the email address change. There is no customer support number for help. There is no 2-factor author...
How can i find out the date i joined spotify?
If the members of my family live in different places, such as college, does that affect our ability to all play and listen to Spotify at the same time?