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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 398194 Views
  • 947 replies
  • 107 likes
  • Account
  • 398194 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171354 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171354 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99064 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99064 Views
  • 68 replies
  • 10 likes

Solved!! Songs keep redownloading

Dear Spotify, I love this app but again I had to re download my songs! I don't have enough megabytes to keep downloading these songs over and over again if this happens again I'm canceling next month, which is disappointing

  • Visitor
  • Dear Spotify, I love this app but again I had to re download my songs! I don't have enough megabytes to keep downloading these songs over and over again if this happens again I'm canceling next month...
  • mirlina
  • Newbie
  • 21840 Views
  • 5 replies
  • 0 likes
  • 21840 Views
  • 5 replies
  • 0 likes

Superuser Contribution Fido pulse plans

I just recently signed up for a new Fido pulse plan. They had an offer of 6 months free for Spotify but forgot to mention this to me. I signed up for Spotify through their regular app and now no longer have the chance to use up my free 6 months. I ha...

  • Newbie
  • I just recently signed up for a new Fido pulse plan. They had an offer of 6 months free for Spotify but forgot to mention this to me. I signed up for Spotify through their regular app and now no long...
  • Chris
  • Spotify
  • 675 Views
  • 1 replies
  • 0 likes
  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution I was just billed $10.89 for spotify and haven't touched it in 3 years..?!?!

So I got spotify about 4 years ago and I stopped using it about 3 years ago and I never bought the premium subscription and therefore never supplied my credit card information to the company, and something called "spotify USA ***-******* NY" popped u...

  • Newbie
  • So I got spotify about 4 years ago and I stopped using it about 3 years ago and I never bought the premium subscription and therefore never supplied my credit card information to the company, and som...
  • Chris
  • Spotify
  • 477 Views
  • 1 replies
  • 1 likes
  • 477 Views
  • 1 replies
  • 1 likes

How do I undo sharing a playlist?

I shared one of my personal playlists with a friend, but now I don't want it to be shared anymore because my friend can see every song I add (and he is commenting on everything, which I find nasty). Is there a way to stop him following my playlist?

  • Newbie
  • I shared one of my personal playlists with a friend, but now I don't want it to be shared anymore because my friend can see every song I add (and he is commenting on everything, which I find nasty). ...
  • vault21
  • Newbie
  • 14710 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 14710 Views
  • 3 replies
  • 0 likes

Account uitgeschakeld/ account blocked

Hallo,Ik ben sinds bijna een jaar actief premium lid van spotify. Nou had ik afgelopen maand een financiële tegenvaller en kon mijn automatische incasso niet afgeboekt worden. Nou kreeg ik spoedig daarna een mail (zie bijlage) met daarin de boodschap...

  • Newbie
  • Hallo, Ik ben sinds bijna een jaar actief premium lid van spotify. Nou had ik afgelopen maand een financiële tegenvaller en kon mijn automatische incasso niet afgeboekt worden. Nou kreeg ik spoedi...
  • Kankerrspotify
  • Newbie
  • 13242 Views
  • 15 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 13242 Views
  • 15 replies
  • 0 likes

Student verification

I am trying to upgrade to the student discount version. I entered my payment and school information and the message that pops up says "We were unable to validate your student details. Please check your status and try again." I am most definitely a st...

  • Casual Listener
  • I am trying to upgrade to the student discount version. I entered my payment and school information and the message that pops up says "We were unable to validate your student details. Please check yo...
  • LupoAlberto
  • Casual Listener
  • 26508 Views
  • 11 replies
  • 6 likes
  • 26508 Views
  • 11 replies
  • 6 likes

How to see followers

Hey, I can't find a way to see who is following my profile. Any ideas ? Thanks

  • Casual Listener
  • Hey,  I can't find a way to see who is following my profile. Any ideas ?  Thanks
  • frankiengo
  • Newbie
  • 10137 Views
  • 3 replies
  • 1 likes
  • Account
  • 10137 Views
  • 3 replies
  • 1 likes

Spotify premium charges but i don't have a spotify account

Hi I am being charged 10.68 for spotify on my credit card but I do not have an account so I can't just deactivate premium. If I could get in touch with customer support somehow I could give them the details.

  • Newbie
  • Hi I am being charged 10.68 for spotify on my credit card but I do not have an account so I can't just deactivate premium. If I could get in touch with customer support somehow I could give them the ...
  • imattolo
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! My username was changed?

I registered as "500knives" but I have to log in with some gibberish name that read as "mmu0k6divz9f6bscmywduzcea"? I literally cannot login with my email or 500knives. So, what gives? I can't change my username, so...

  • Casual Listener
  • I registered as "500knives" but I have to log in with some gibberish name that read as "mmu0k6divz9f6bscmywduzcea"? I literally cannot login with my email or 500knives. So, what gives? I can't change...
  • joannadirksz56
  • Newbie
  • 5442 Views
  • 5 replies
  • 0 likes
  • 5442 Views
  • 5 replies
  • 0 likes

Right country, wrong playlists and music suggestions

Hi all.I live in Portugal (and am Portuguese) and that is the country that is on the Spotify settings, no questions there.The problem is that I keep getting playlists and artist suggestions from Brazil!I know both countries speak Portuguese, but we d...

  • Regular
  • Hi all. I live in Portugal (and am Portuguese) and that is the country that is on the Spotify settings, no questions there. The problem is that I keep getting playlists and artist suggestions from ...
  • nunofduarte
  • Regular
  • 376 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 376 Views
  • 5 replies
  • 0 likes

Being charged 5 months after cancelling free trial???

I set my mum up on a free trial to see if she'd like it, but she didn't use it. I cancelled the free trial but she has just noticed on her credit card statement that she has been getting charged for the last 5 months?? I've cancelled her account agai...

  • Newbie
  • I set my mum up on a free trial to see if she'd like it, but she didn't use it. I cancelled the free trial but she has just noticed on her credit card statement that she has been getting charged for ...
  • Maxim
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

HELP! someone is using my account and i cant stop it.

I have tried changing my passord after logging everyone out but it hasnt worked. they still seem to connect to my spotify and interupt my music.

  • Casual Listener
  • I have tried changing my passord after logging everyone out but it hasnt worked. they still seem to connect to my spotify and interupt my music.
  • Maxim
  • Spotify Star
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
  • 3 replies
  • 0 likes

Cancel Pending Payment

I need some help to cancel a pending payment for my account because its going to make me overdraft my Checking account, please help?

  • Newbie
  • I need some help to cancel a pending payment for my account because its going to make me overdraft my Checking account, please help?
  • Pamparn
  • Newbie
  • 3857 Views
  • 2 replies
  • 0 likes
  • 3857 Views
  • 2 replies
  • 0 likes

Forgot email and password

I just logged out of my account that I don’t have the email address to and password I need help on what to do next

  • Newbie
  • I just logged out of my account that I don’t have the email address to and password I need help on what to do next
  • IguanaSetup
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

canceling a subscription during 30 day free trial

Hi, so today is the 12th of January but my free trail ends on the 16th. I dont want spotify premium after my free trial ends. I didnt really even want the free trail to begin with. I think i accidentally tapped something. How do i cancel it before im...

  • Newbie
  • Hi, so today is the 12th of January but my free trail ends on the 16th. I dont want spotify premium after my free trial ends. I didnt really even want the free trail to begin with. I think i accident...
  • zprimus100
  • Newbie
  • 3870 Views
  • 3 replies
  • 0 likes
  • 3870 Views
  • 3 replies
  • 0 likes

Superuser Contribution Plan familiar

Tengo cuenta familiar y no nos deja usar a varios usuarios 

  • Newbie
  • Tengo cuenta familiar y no nos deja usar a varios usuarios 
  • angiemelor
  • Newbie
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Não consigo efetuar o pagamento do plano premium family com meus cartões de credito.

Olá comunidade! Estou a dias enfrentando um problema muito chato, nao estou conseguindo de forma alguma renovar a minha assinatura family com meus cartões de credito. aparece o seguinte erro sempre: Opa, parece que seu cartão ou serviço de pagamento ...

  • Casual Listener
  • Olá comunidade! Estou a dias enfrentando um problema muito chato, nao estou conseguindo de forma alguma renovar a minha assinatura family com meus cartões de credito. aparece o seguinte erro sempre: ...
  • Alexsandro1999
  • Newbie
  • 10029 Views
  • 6 replies
  • 7 likes
  • 10029 Views
  • 6 replies
  • 7 likes

Exclusao de membro automatico

Tenho plano familia e este mes estou tendo problema com a exclusao automatica de pessoas que moram na minha casa Por gentileza verifiquem o motivo pois e incomodo essas exclusoes caso nao solucionem o problema ou cancelar o produto pois nao compensa ...

  • Newbie
  • Tenho plano familia e este mes estou tendo problema com a exclusao automatica de pessoas que moram na minha casa Por gentileza verifiquem o motivo pois e incomodo essas exclusoes caso nao s...
  • Bittencourt
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Access to premium account and email lost.

Hello, I have a problem. I have a spotify premium account, but I don't have access to the account anymore (Lost password). I also lost the email attached to this account. How can I get access to this account, so that I can stop premium. Information i...

  • Newbie
  • Hello,   I have a problem. I have a spotify premium account, but I don't have access to the account anymore (Lost password). I also lost the email attached to this account. How can I get acces...
  • DesignatorPrime
  • Casual Listener
  • 515 Views
  • 1 replies
  • 0 likes
  • Account
  • 515 Views
  • 1 replies
  • 0 likes

Changing my spotify username

I want to change my spotify username but as i can see that is not possible atm. Ive heard that the staff of spotify can help me make a new account, move my spotify premium and playlists over there and get me a new username. (im part of a spotify fami...

  • Newbie
  • I want to change my spotify username but as i can see that is not possible atm. Ive heard that the staff of spotify can help me make a new account, move my spotify premium and playlist...
  • DesignatorPrime
  • Casual Listener
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 231 Views
  • 1 replies
  • 0 likes