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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ashyslashy
  • Newbie
  • 389085 Views
  • 922 replies
  • 107 likes
  • Account
  • 389085 Views
  • 922 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1168467 Views
  • 119 replies
  • 111 likes
  • Account
  • 1168467 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98083 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98083 Views
  • 68 replies
  • 10 likes

Set a password

Trying to get a email to use Spotify on my Xbox but apparently can' find my email as my account was opened with Facebook account please help

  • Newbie
  • Trying to get a email to use Spotify on my Xbox but apparently can' find my email as my account was opened with Facebook account please help 
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Can't access account settings after upgrading to premium family

I upgraded to Premuim for family 30/12/17 and am in Australia. Since doing so, I have not been able to access my account settings to invite family members. I receive an error screen showing 500 error 'We're all mixed up'. Is anyone else having this p...

  • Newbie
  • I upgraded to Premuim for family 30/12/17 and am in Australia.  Since doing so, I have not been able to access my account settings to invite family members.  I receive an error screen showi...
  • Luke
  • Spotify Star
  • 805 Views
  • 1 replies
  • 0 likes
  • 805 Views
  • 1 replies
  • 0 likes

Change email address

Not as simple as the title leads, I, by mistake, created two accounts with two emails (obviously). I discovered my mistake when I seen that my Premium account had the wrong email. Of course, I tried to update it with the correct email but got the err...

  • Newbie
  • Not as simple as the title leads,   I, by mistake, created two accounts with two emails (obviously). I discovered my mistake when I seen that my Premium account had the wrong email. Of course,...
  • Luke
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 404 Views
  • 1 replies
  • 0 likes

unable to edit another member to our family account

I want to edit our daughter to our familiy account.But when click on the tap: premium for family, there opens a field. But this field is blank.What can I do?

  • Newbie
  • I want to edit our daughter to our familiy account. But when click on the tap: premium for family, there opens a field. But this field is blank. What can I do?
  • Peter1972
  • Newbie
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

spotify connect reverting to iphone/ipad

i listen to spotify via connect through a pioneer n50a.i use an iphone/ipad to control spotify.so if i select some music to play and then use another app, once i return to spotify it reverts to the iphone speaker, and i have to go back to the devices...

  • Casual Listener
  • i listen to spotify via connect through a pioneer n50a. i use an iphone/ipad to control spotify. so if i select some music to play and then use another app, once i return to spotify it reverts to t...
  • 310 Views
  • 0 replies
  • 0 likes
  • Premium
  • 310 Views
  • 0 replies
  • 0 likes

Unable to Upgrade an Account to Family: Error 600

Hi, When I try and add a new account to my Family subscription, I enter name, address, etc., and then it says "Upgrading" before coming back with "Error 600". Does anyone know what the problem is and how to solve it? Thanks

  • Newbie
  • Hi,   When I try and add a new account to my Family subscription, I enter name, address, etc., and then it says "Upgrading" before coming back with "Error 600".   Does anyone know what ...
  • kotale
  • Newbie
  • 4491 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 4491 Views
  • 7 replies
  • 0 likes

Impossible de create an account

Hi,my fiancee can't create an account on Spotify.She tried many times, but impossible... I have an family account.What do we have to do ?Thx

  • Casual Listener
  • Hi, my fiancee can't create an account on Spotify. She tried many times, but impossible... I have an family account. What do we have to do ? Thx
  • Maxim
  • Spotify Star
  • 376 Views
  • 3 replies
  • 0 likes
  • 376 Views
  • 3 replies
  • 0 likes

Solved!! My email is obsolete so can't change my password

Good evening, I have just upgraded to Premium but the email I used when I set up the free version is now obsolete. I need to change my password but I won't be able to get the new password link. Can anyone help me?

  • Newbie
  • Good evening,   I have just upgraded to Premium but the email I used when I set up the free version is now obsolete. I need to change my password but I won't be able to get the new password li...
  • Maxim
  • Spotify Star
  • 422 Views
  • 1 replies
  • 0 likes
  • Login
  • 422 Views
  • 1 replies
  • 0 likes

Can't log in

Spotify Thinks I am still in America which is where I was when I downloaded the app and couldn't get it to work how do I sign in now I'm back in England because it won't let me it thinks I'm still in the USA

  • Newbie
  • Spotify Thinks I am still in America which is where I was when I downloaded the app and couldn't get it to work how do I sign in now I'm back in England because it won't let me it thinks I'm still in...
  • Maxim
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Account lost

I signed up another account last 12/19/17 using a random email. For some unfortunate circumstances i had to restore my phone to original settings. I subscribe for premium. Now is there any other way to retrieve my username using phone number or any a...

  • Newbie
  • I signed up another account last 12/19/17 using a random email. For some unfortunate circumstances i had to restore my phone to original settings. I subscribe for premium. Now is there any other way ...
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Paying for a service I can’t access

I currently am paying for a premium subscription that I can’t access. I have tried all possible emails but the only one which seems to have an account associated with it is for a Spotify free account. I have invoices showing the payments being made b...

  • Newbie
  • I currently am paying for a premium subscription that I can’t access. I have tried all possible emails but the only one which seems to have an account associated with it is for a Spotify free account...
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

Staying sometime in foreign country.

Hi there, I´m from Brazil and manage to stay about 2 years in Portugal. My payment method of Spotify is paypal, whose my wallet has my credit cards in it. The fact it, I received the EU 0,99 3 months promotion and when I tried to make the payment by ...

  • Casual Listener
  • Hi there, I´m from Brazil and manage to stay about 2 years in Portugal. My payment method of Spotify is paypal, whose my wallet has my credit cards in it.  The fact it, I received the EU 0,99 3...
  • Maxim
  • Spotify Star
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

New User signing up for Premium

I'm a new user and I just signed up for Premium after seeing the promotion for 3 months @ .99 but under subscription it says that Spotify will charge me 14.99 on Jan.30/18. Can someone tell me why please!

  • Casual Listener
  • I'm a new user and I just signed up for Premium after seeing the promotion for 3 months @ .99 but under subscription it says that Spotify will charge me 14.99 on Jan.30/18.  Can someone tell me...
  • Maxim
  • Spotify Star
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

Superuser Contribution Someone keeps hacking into my account and playing music on their phone

every time I connect to my Bluetooth speaker someone hacks into my acoount front their phone . we fight over the music and I dont even know who this person is . I've changed my password twice . why does this keep happening

  • Newbie
  • every time I connect to my Bluetooth speaker someone hacks into my acoount front their phone . we fight over the music and I dont even know who this person is . I've changed my password twice . why d...
  • Jiachao
  • Newbie
  • 15171 Views
  • 2 replies
  • 1 likes
  • 15171 Views
  • 2 replies
  • 1 likes

What happens if I signup for the discounted annual plan while in monthly premium?

I'm already enrolled in the monthly premium plan but I would like to purchase the annual plan for the discounted rate. My current premium has a next billing date of 1/21/18. What happens to my billing if I get the annual one? Do I pay twice for one m...

  • Newbie
  • I'm already enrolled in the monthly premium plan but I would like to purchase the annual plan for the discounted rate. My current premium has a next billing date of 1/21/18. What happens to my billin...
  • Noah
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution MUSIC keeps cutting out

For the past few days, my music has randomly been cutting off and switching to another song on my playlist which does the same thing again on both my mobile app and laptop web player. It also cuts off and automatically plays a song from an artist I h...

  • Newbie
  • For the past few days, my music has randomly been cutting off and switching to another song on my playlist which does the same thing again on both my mobile app and laptop web player. It also cuts of...
  • Alfredo
  • Roadie
  • 958 Views
  • 1 replies
  • 0 likes
  • 958 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not playing complete tracks and adding unwanted music to library

I have been having the same problem with Spotify on both my MacBook an iPhone - when listening to music tracks will randomly stol and it will start playing music by someone called Mahmood Khan (who I have never heard of and is terrible) I have also h...

  • Casual Listener
  • I have been having the same problem with Spotify on both my MacBook an iPhone - when listening to music tracks will randomly stol and it will start playing music by someone called Mahmood Khan (who I...
  • Alfredo
  • Roadie
  • 1032 Views
  • 2 replies
  • 0 likes
  • iOS
    Mac
  • 1032 Views
  • 2 replies
  • 0 likes

Superuser Contribution Keeps Pausing and says my account is being used somewhere else

Recently, my player has been stopping and I get a message that says "Spotify has been paused because your account is being used somewhere else" I've read through some of the posts on here and have tried the following with no success:- Changed my pass...

  • Visitor
  • Recently, my player has been stopping and I get a message that says "Spotify has been paused because your account is being used somewhere else" I've read through some of the posts on here and have tr...
  • user-removed
  • Not applicable
  • 532 Views
  • 2 replies
  • 0 likes
  • Desktop
    iOS
    Mac
  • 532 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback Controls

Listening on Android and when I am listening, it randomly pauses and skips. Someone was using the account on a web player so I changed password and logged out of all devices. Reinstalled Spotify on my phone as well but still having the issue. Tried d...

  • Newbie
  • Listening on Android and when I am listening, it randomly pauses and skips.   Someone was using the account on a web player so I changed password and logged out of all devices.   Reinst...
  • Alfredo
  • Roadie
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

I can't login! (Possibly hacked)

All my devices stopped working, my passwords don't work and when i reset pass i don't get an e-mail. I suspect my account might have been hacked since i have had a security breach in multiple programs lately. I've cancelled my premiu subscription for...

  • Newbie
  • All my devices stopped working, my passwords don't work and when i reset pass i don't get an e-mail. I suspect my account might have been hacked since i have had a security breach in multiple program...
  • IguanaSetup
  • Community Legend
  • 1302 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 1302 Views
  • 1 replies
  • 0 likes