Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Is there a way to find out when my account's card details were changed?
Heyo, got back to use Spotify. Logging in with Facebook, everythings fine so far...I saw I'm using an old, not even existing anymore, email-adress. Tried to change it ... now it says the mail is already in use ... over facebook. On Facebook it's corr...
Buenos dias, tengo mi usuario con el nombre _neshla_. He pagado la suscripcion de 99€ para un anyo y me la han activado para el usuario _Neshla_. ¿Los nombres de usuario distinguen mayusculas de minusculas? Porque en ese caso no seria la misma cuenta...
Is it possible to find a playlist in an old Spotify account from 3 years ago even if I've forgotten the username and email I used
Hi all I created my original Spotify account using Facebook but have since deleted Facebook. I now can't login to my original Spotify account, which is a Premium account, to change my logins or banking details. I've since created a new account and wo...
Hi, I have a problem. I have a premium account but recently I can not download songs. I do not know what is happening on the disk I have space. Uninstalling and reinstalling did not help.
Hello, There is a promo going on right now (at least in Europe): "Just 0.99 EUR for 3 months". So I clicked "Get premium" button on the promo page, chose Paysafecard as a payment method, the only option to pay was 4.99 EUR, so I chose it, payed, and ...
Buenos dias,Actualmente tengo spotify a traves de Movistar, pero quiero dar de baja este servicio con Movistar y contratar yo directamente Premium sin intermediarios.En el cambio no me gustaria perder ni mis listas ni mi configuracion ni mi antigueda...
I don't recall how I did it before, and looking through my internet history didn't help either, but I would like to know how I'm able to look at some sort of Device login history. I was able to do it before and seen a few devices I wasn't familar wit...
HiI have upgraded our Spotify Account to "Premium for Family" and have sent out the invitations to my family members but when we click on the "Accept Invitation" link in the email I do not get prompted to type in the Invite Code?? The instructions ar...
Someone hacked into my spotify and changed my information :
How do I create an account with Norwegian bank card in Slovakia?
Hello I have a problem, which is difficult for me - but I am sure there‘s someone out there who has a clue I created a first Spotify-account some years ago - linked to my old Facebook-account (which is already deleted). But my usual email-adress is s...
Hola, alguien ha entrado en mi cuenta y la estado utilizando durante los ultimos meses. Me gustaría denunciarlo, ¿como lo puedo hacer? ¿Como spotify colabora con ésto? Ya he conseguido eliminar dispositivo, y cambiar contraseña. gracias,B.
Hello everyone and happy holidays to all! A while ago i updated to premium, on an old phone of mine that also contained my info to this old Spotify account. I've been trying to access my account, but the account is not found it (says username not fou...
Spoiler (Highlight to read)I'm having trouble remembering my Spotify login details so when I tried to access the email the account is linked to and realised I couldn't remember the password for that I started to freak out a bit. Is there anyway to ch...
Pague 3 meses por 99 pesos, ya se hizo el cargo a mi tarjeta dos veces pero no tengo el servicio, he intentado contactarme con spotify pero nadie contesta los mails ni los comentarios! Me urge!
I connected my phone to the tv to show my husband and now my library is gone! How do I get it back without having to reselect my songs and download them again? Please help!
Criei um usuario mas ele nao aparece na busca, tanto do aplicativo para Desktop (Mac) quando para o App Mobile. Geralmente, leva algum tempo especifico para o perfil comecar a aparecer? Aproveito para tirar outra duvida: e possivel criar uma URL espe...
Hi, I first set up my Spotify (free) account years ago when travelling o/s in France. Now it won’t let me log in from my home country, saying I can only use Spotify for 14 days while overseas. I found similar issues in the community blog, but the sol...