forgot password and entered wrong email

[dashmcc11]

• I idiotically entered the wrong email and now I can't re-set my password to log into my account.. Anyone know what I should do?'

[Peter__ · Accepted solution]

Luckily, Spotify are prepared for these kind of mistakes. If you get in touch with the accounts team using the password reset help form, they will be able to lend a hand:

https://www.spotify.com/about-us/contact/contact-spotify-password/

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

[dashmcc11]

Thank you Peter for your help 🙂

[markmarkmahoney]

I have the same problem, Spotify ends the email to the incorrect one not my actual one.

[markmarkmahoney]

*sends