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helllllpppp please

helllllpppp please

I can't sign into my account I got username tried to reset password and it says link invalid
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3 Replies

Can you contact support (1) please?

 

They usually reply within 1-2 days.
You'll get an automated reply email, on which you need to reply back.

 

(1) https://www.spotify.com/about-us/contact/contact-spotify-support/

Contacting support tells us to get help on the community page. O__o

 

Hello, Thanks for reaching out to us about resetting your password.
If you created your account with Facebook username and password, you can only reset your password at Facebookโ€™s website.
If you created your account through Spotify sign up, go to the Spotify password reset page.
If youโ€™re still having trouble, you can get help in the Spotify Community. Post your question and someone will answer shortly.

If support replies you to check community for a solution or if you received your case number (#XXXXXXXX), please reply back even if there is "no reply" tag and tell that you still need help. If your inbox is empty please check spam.

Support usually replies within 24-48 hours.
If my post helped you to fix your problem, please press "Accept as Solution" button.

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