premium cancelled

[blush2ez1988]

My premium was abruptly cancelled.....now when I go to sign up again I only see family options are more...why was I cancelled and can I get my 10 single subscription back????

[meahtenoha]

Hey @blush2ez1988 thanks for coming to the Spotify Community. I've just done some behind-the-scenes maintence for you. It looks your 3 month trial was over, and you should now be able to subscribe as normal.

[blush2ez1988]

Actually I signed 3 months for a dollar then it went up to 10 dollars a
month, which was taken out last month. I did not cancel that and there is
money in the bank. My first 10 dollars was taken out on the 27th of last
month. I also tried to restart my subscription bit only saw family plans
which were more, and I don't need. Please help

[MattSuda]

I suggest you contact support so they can further help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.