29-12-2013 02:42 AM
I'm a premium user... I have playlists downloaded and streamed... I press play on a list containing hundreds of songs both downloaded and streamed... after a few songs the music stops. I look at the app and it's blank or a song will show but the forward and backward track buttons are greyed and again no music. I have a Samsung Galaxy S4 so I would hate to think it's my phone. Any thoughts?
29-12-2013 10:44 AM
I'm sure your phone is fine. Is there a pattern such as it always stops on the same track or only stops on a local file you have synched rather than on a track you are streaming?
03-01-2014 04:21 AM
It happened today. I have 2 playlists, both downloaded to my mobile smartphone, under a folder. I selected the folder with the 2 downloaded playlists and selected All Tracks. The list of tracks appeared and I selected one to play. It played and then a second track came on. When the second track was done playing the app stopped playing completely. I was shocked after 2 tracks but it has varied in the past.
03-01-2014 09:43 AM
Could you try turning off audio effects and any other equaliser and let me know if that helps.
04-01-2014 02:45 AM
Okay, it just happened again. All tracks are downloaded to my phone and played for about 20-30 minutes or so. I've been at home the entire time. As for settings, The EQ is off. Gapless playback was previously on and switched to off prior to this last breakdown. Both streaming and download quality is set to extreme quality.
05-01-2014 05:27 AM
You are not alone! Same challenge, same exact parameters (Galaxy S4, Premium member, playlists d/l'd at extreme quality onto SD card), playback stops randomly between tracks on occasion.
05-01-2014 09:23 AM
Could you try streaming music instead to see if it still happens. If it only happens when playing offline music, there could be a problem with the cache in which case, reinstalling spotify should be the next step.
06-01-2014 03:42 AM
I have the same issue as the op. I have the Samsung Galaxy S4 running Android 4.3. I've followed the instructions for troubleshooting Spotify where you clear the data/cache, unistall, delete folders, reinstall. I'm using the free version of Spotify to stream my playlists.
06-01-2014 05:42 PM - edited 06-01-2014 05:45 PM
Pretty much the same thing here. S4. I'm a basic subscriber. While away from home (car or gym), grab a playlist, hit "Start Radio". App plays one song then stops. Happened three times yesterday.
This looks like a bug in the part of code that finds the next song to play.
06-01-2014 06:58 PM
Same thing happens to me. I'm on an S4 also (Verizon). Happens over Wifi or 4G. I thought it was happening when an ad was trying to play. Also, this has happened to me on both headphones and over Bluetooth in the car. Same thing happens when just playing through the phone's speaker.
The app is not much use when it can't play more than a song or two before stopping. Hopefully there's a fix.
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