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HTC M8 Widget very Buggy

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HTC M8 Widget very Buggy

Hello Community 🙂

 First i wanted to ask if someone else has the same issue before i post it in the "Ongoing Issues" Topic. He doesn't reinstalled cause he has about 2500 songs and he don't want to resync all. So this is just a general question if someone of you has the same problem or not. If not he will reinstall.

 

So here we go

 

Description

there are 2 Issues. One time when he clicks on the cover of the Widget (please look at the screenshot) there pops up just the Spotify icon in the upper left corner. When he restarts the app it works a few times but then the same problem appears again and again. The other one is that sometimes in the widget there is a completely other song displayed (watch screenshot 3.jpg and 4.jpg)

 

What are the steps you took to get to the error/issue?

1. Click on the cover in the widget

2. Spotify logo in the left upper corner appears, but nothing more

 

and

 

1. Unlocks phone

2. Completely other song is displayed in the widget then the actual playing one

 

 

What I expected to happen

1. spotify opens normally

 

2. the widget shows up the correct song

 

Did you restart your device when troubleshooting in section B?

Yes

 

Your device

HTC One m8

 

Device’s Operating System

Android 4.4.4 (i think... im quite sure)

 

What type of account do you have?

Premium of course

 

Is your device rooted?

No

 

Did you set your external SD card as storage location?

Yes, he did

 

Did you manually install an older version before installing the latest version from the Play Store?

No

 

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

Yes

 

My mobile Spotify version

The newest one. Im sorry but I don't know which one it is. //Date reported: 10.01.2015

 

Thank's for reading! 🙂

Kind regards,


Max aka. Amarro


If i helped you don't forget to leave a "Kudo" or "Accept as Solution".


( Twitter // Spotify )


What is a Spotify Rock Star and how do i become one?


Im not a Spotify Employee.

3.jpg
2.JPG
4.jpg
Reply

Accepted Solutions
Marked as solution

Hi,

 

I have the M8 as well and don't have that issue. The widget correctly displays the currently playing track... Afraid to say I think a clean install may be the best option.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

View solution in original post

2 Replies
Marked as solution

Hi,

 

I have the M8 as well and don't have that issue. The widget correctly displays the currently playing track... Afraid to say I think a clean install may be the best option.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

@Daniel thank you for the reply :). i'll say that to him.

 

Kind regards,


Max aka. Amarro


If i helped you don't forget to leave a "Kudo" or "Accept as Solution".


( Twitter // Spotify )


What is a Spotify Rock Star and how do i become one?


Im not a Spotify Employee.

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