13-07-2012 12:47 PM
Hi! I have this annoying problem with my Spotify. It wont let me download my playlists? I have reinstalled it several times, cancel the download again and again, tried the beta version, removed other playlists that might have effected it, removed songs, removed memory from the phone, tried friends networks, banging the phone to the ground, screaming at it and it still doesn't work. I feel really ripped of because I'm not getting what I'm suppose to from the app. And i know that there is something wrong with the app becuase it doesn't work no matter what I do. What should I do to FIX THIS?! Spotify sucks chimp d*ck right know.
And please Spotify staff, please don't act surprised with these kind of problems. I'm not the only one.
Solved! Go to Solution.
27-07-2012 03:16 PM
I got it working! 2 factory resets and a clean SD card did the trick. The first time i did a factory reset it didn't work. The second time, i choose to erease all of my data on my SD card at the same time. That is what you have to do. If you want to keep everything, do a backup before. Ok,
1. Backup everything you want to keep.
2. Do a factory reset and erease/clean you SD card at the same time.
3. Download Spotify first thing when your phone is fully working again. Don't download any other apps while you are downloading your playlists just incase.
4. Download/sync all your playlists.
5. Put everything back again if you want your files which you made a backup of.
This worked for me, doesn't mean it will work for all of you. But it should! Sounds hard, but since it seems like Spotify wont release a fixing update this is what you have to do.
26-09-2014 03:22 PM
True, I like your theory... Now if only I could get a salary from Spotify :-)
Right, so that's the issue. Spotify free doesn't allow offline listening. Please see the thread Subscription Comparison Chart for a comparison of the different subscription levels Spotify offer.
08-02-2015 04:31 AM
18-07-2012 04:15 PM
BOTH! 3G, Wi-Fi, computer, phone. I'm really dissappointed on your new version, but I think you can fix it! Well i hope so. Old spotify was much better, even had Local tracks. This new version only have the looks, otherwise it's ridiculous and money wasting. I would really appreciate if you made a new update which fixes all of these bugs. Thanks!
- HTC Desire HD
18-07-2012 05:40 PM
19-07-2012 10:53 AM
I'd recommend a clean installation first of all - every step will need to be completed to make sure it's a fresh version of Spotify.
1. In your phone, go to "Settings" » "Applications"» "Manage applications"
2. Choose Spotify
3. Press 'Clear Data' to erase the cache
4. Press Uninstall to remove the app
5. Restart your phone
6. Install Spotify once again through Google Play, or by visiting m.spotify.com in your device's web browser
The version you should be installing should be version number 0.5.1.15.
In order to sync playlists, browse to the playlist you wish to sync, tap on it, and then select the Available Offline option at the top.
19-07-2012 01:39 PM
Still not working, something is really wrong. I may have to switch to another music app til you fix a new update. Which i hope is soon because as you may have noticed, i'm not the only one with this problem och other kind of problems with your latest release.
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