05-03-2012 07:38 PM
My phone bounces between online and offline, never staying online for more than 2-3 seconds. This happens in full services areas, and occasionally when on wifi. Other services like Google Music stream fine, so it's not the data connection. Anyone else?
This is far from the only issue, but it's the one that most frequently prevents me from listening to music.
Not to lead off by being an ass, but this is my Spotify ultimatum: You get one more $10 payment from me, because your desktop app is pretty legit. But the Android app is basically unusable. In a 30 min bus ride home, I am lucky to listen to 2 songs. I don't like to pay money to beta test.
06-03-2012 05:57 PM
06-03-2012 06:11 PM
Good call on the offline playlists issue actually. You're totally right, because when I uninstalled with no synced playlists, I didn't have it. It only resurfaced after I synced a couple playlists. Interestingly though, this is with an HTC Evo running 2.3 Gingerbread, so it definitely runs back to previous generations. Still makes it pretty useless, as I travel by metro underground and fly fairly frequently, so I need offline sync to work.
I've posted in their support/getsatisfaction forum, asked questions on twitter and facebook, and now here, but frankly, I don't expect anything back from Spotify. Customer service is non-existent.
I'll admit I jumped the gun on my own ultimatum: downloaded Rdio just to try out yesterday and it's so much better (read: actually works) that I canceled Spotify before it hits my bill again this week. When I canceled, it recommended emailing firstname.lastname@example.org, so if you're feeling ambitious maybe you can get an answer out of them.
06-03-2012 08:17 PM
15-03-2012 04:54 PM
25-05-2012 05:34 PM - edited 29-05-2012 01:11 PM
I am having the same issue, using Android 4.0 ICS (HP Touchpad CM9), using the latest spotify from the market and also the official beta of the new tablet edition: https://www.spotify.com/us/download/previews/ as soon as I try to set some offline playlists, it may download a few but then crashes and upon reopening it it's stuck in the offline online loop. I 'fixed' this in the past by removing my offline playlists (clear data, uninstall) and reinstalling but really want to listen offline with it being a wifi only device.
I found the following solution online at http://www.spotify-forum.com/viewtopic.php?f=46&t=
1. Clear the app data. On your Android device: Settings -> Applications -> Manage applications -> Spotify -> Clear data
2. Uninstall Spotify. In the same screen, tap Uninstall
3. Restart device. While you're waiting, go to step 4 (this is the good part).
4. Retrieve your Spotify username and create your device password. This is DIFFERENT than logging in with your Facebook credentials. The Spotify username is really for OTHER devices (Sonos, Squeezebox, TiVo, etc.) but it'll work like a charm in this case too. Get it here: http://www.spotify.com/us/help/faq/devices/connect
5. Reinstall Spotify on your Android device
6. Log in with your SPOTIFY username (NOT your Facebook username). It will likely be 9 digits.
So i've been able to sync about 450 tracks so far without issue, who knows if the problem will rear its utgly head again, I'll try to post back if it does.
-EDIT 29/05/2012 I managed to get a good day or two out of this 'solution' now I'm back where I started, I have to keep clearing data, uninstall/reinstall to get online again after I've downloaded some offline tracks. What a massive pain!
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