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Concert Regular
Posts: 4
Registered: ‎2012-03-13
Accepted Solution

Spotify app exits directly after login, on ICS

I have a Nexus S android running ICS.

A couple of days ago the Spotify app started malfunctioning. When I started it, it would log in as expected and display the playlists. However, after a small number of seconds, it exited without any warning whatsoever. I cannot use the app anymore since it exits almost instantly.

 

I have tried to clear the app data and reinstalling the app, it didn't work.

 

(Another problem that I've had quite a while (that I think is unrelated) is that my offline playlists fade from the cache. I have to re-sync my phone every couple of days.)

 

/David

Solution!
Chosen by topic author lejonmanen
Concert Regular
Posts: 4
Registered: ‎2012-03-18

Re: Spotify app exits directly after login, on ICS

I got it working on my Galaxy Nexus running ICS.  I'm not sure if it was luck or coincidence, however here are the steps I followed:

 

1. Uninstall Spotify

2. Reboot Phone

3. Reinstall from the Market

4. Check "App Info" to verify there is no data and the app is not running

5. Run the app, it should prompt you to login; it worked for me at this point

View solution in original post

Solution!
Concert Regular
Posts: 5
Registered: ‎2012-04-02

Re: Spotify app exits directly after login, on ICS

I just updated my GS2 to ICS with a clean install, everything on factory settings. I installed Spotify and wo and behold - it almost works. But just ALMOST. When not on wi-fi connection, it's always offline. Even tho I have full HSPA+ up and running it's offline.

So I can't stream anything unless I sit on my sofa.

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Solution!
Community Legend
Posts: 1,612
Registered: ‎2012-02-11

Re: Spotify app exits directly after login, on ICS

For anyone with the problem of an immediate crash back to the homescreen after starting Spotify in Online mode, delete the /sdcard/Android/data/com.spotify.mobile.android.ui directory from the SD card. This will remove all your synced playlists, but it works for me every time.

Dave
----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence

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All Replies
Concert Regular
Posts: 4
Registered: ‎2012-03-13

Re: Spotify app exits directly after login, on ICS

Could this be the infamous too-many-playlists bug?

I tried clearing the app data and reinstalling the Spotify app but somehow my settings survived. I'm at a total loss of what to try next.

cxc
Roadie
Posts: 14
Registered: ‎2012-03-17

Re: Spotify app exits directly after login, on ICS

I have got the sampe problem on my Galaxy Nexus an ICS 4.02.

At this point, I don´t see a solution.

Concert Regular
Posts: 4
Registered: ‎2012-03-18

Re: Spotify app exits directly after login, on ICS

This exact problem just started for me today. Galaxy Nexus, silently crashes a second after starting the app. Uninstall & reinstall, restore from backup, didnt fix.
Community Legend
Posts: 1,612
Registered: ‎2012-02-11

Re: Spotify app exits directly after login, on ICS

Not the playlists bug. Simply sounds like the 'ICS is not supported' bug/issue/annoyance.

At some point in the future, Spotify might deign to upgrade the app. Until then, lots of people are being upgraded to, or are buying phones with, ICS, and many of them will leave.
----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence
Music Fan
Posts: 1
Registered: ‎2012-03-18

Re: Spotify app exits directly after login, on ICS

Same bug here. I have a Nexus S with ICS :smileyfrustrated:

Community Legend
Posts: 1,612
Registered: ‎2012-02-11

Re: Spotify app exits directly after login, on ICS

There's always the thread I started in the Ideas forum to upvote - register your desire for a fully supportive app for Android - http://community.spotify.com/t5/Spotify-Ideas/Spotify-needs-to-support-Android-3-Honeycomb-Android-4...

----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence
Solution!
Chosen by topic author lejonmanen
Concert Regular
Posts: 4
Registered: ‎2012-03-18

Re: Spotify app exits directly after login, on ICS

I got it working on my Galaxy Nexus running ICS.  I'm not sure if it was luck or coincidence, however here are the steps I followed:

 

1. Uninstall Spotify

2. Reboot Phone

3. Reinstall from the Market

4. Check "App Info" to verify there is no data and the app is not running

5. Run the app, it should prompt you to login; it worked for me at this point

Gig Goer
Posts: 4
Registered: ‎2012-03-13

Re: Spotify app exits directly after login, on ICS

Same bug here on a nexus S and a galaxy nexus.

Found that starting spotify in airplaine mode and disconnecting allow me to start the app.

As soon as I connect again the app exits so I can't download my playlists anymore...

Concert VIP
Posts: 6
Registered: ‎2012-03-19

Re: Spotify app exits directly after login, on ICS

Same Problem

 

Samsung Galaxy Nexus ICS.

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