Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Spotify remain in offline mode! HELP!!

Solved!

Spotify remain in offline mode! HELP!!

Hi guys,

 

My spotify remains in offline mode despite all my attempts.

I have logged out and re logged in, re-installed the Android App, and checked my internet connexion (which is working), but the App on my Samsung S5 remain in offline mode. 

Any idea how to re-connect and move to the onllne mode? 

 

Thanks for your help guys!! 

Best regards

Joseph

Reply

Accepted Solutions
Marked as solution

Hi, and welcome to the community!

 

Just to check, make sure you've disabled offline mode in the Spotify settings.

Do you use a proxy or VPN at all?

 

Anthony

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

View solution in original post

2 Replies
Marked as solution

Hi, and welcome to the community!

 

Just to check, make sure you've disabled offline mode in the Spotify settings.

Do you use a proxy or VPN at all?

 

Anthony

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Hi Anthony,

 

You were right. it was a problem in spotify settings. Everything is back in order now. 

Thanks a lot for your help with this.

 

Cheers

Joe

Suggested posts