Help - Android

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Music Lover
Posts: 6
Registered: ‎2012-02-15

Subscription cancelled

Well, that's my subscription cancelled!

 

If it aint working, I aint paying.

 

Shame because I've been a paying user since the early days, but while users are still paying, there doesn't seem to be any motivation to improve the service.

 

Vote with your wallets guys, they'll get things sorted or lose users. There are other services out there doing the same thing for the same price...

Roadie
Posts: 12
Registered: ‎2012-04-13

Re: Subscription cancelled

What other similar services do you recommend?

Community Legend
Posts: 8,108
Registered: ‎2012-02-06
You now have 30 Android solutions.
You're awesome! 100 Desktop Solutions is a great achievement.
Wow! Three years; you're practically a veteran.
One thousand kudos. That's a ton!

Re: Subscription cancelled

You can try Deezer.

 

www.deezer.com

Google Play Music Pass for music streaming, user since February 2016, with decent 1M mobile network.
Gig Goer
Posts: 3
Registered: ‎2012-05-11

Re: Subscription cancelled

 

I cancelled yesterday as well.

 

Moving to Napster or Deezer.

 

I assume there is no way to export me playlists form Spotify to Napster/ Deezer ... right?

Festival Fanatic
Posts: 8
Registered: ‎2012-05-16

Re: Subscription cancelled

Did the same yesterday. Im on windows phone and that is even worse than the android version (hard to belive, i know..)

Music Fan
Posts: 1
Registered: ‎2015-02-03

Re: Subscription cancelled

HELP!  I cancelled my subscription online last month, and was just charged yesterday for another month. I just went on and cancelled again. I don't see a link here where I can speak to anyone in person. How can I get my subscription cancelled so I am no longer charged for something I am not using?

Multiple Award Winner
Posts: 15,742
Registered: ‎2012-02-14

Re: Subscription cancelled

@ivysfella 

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

Matt Suda   Community Rock Star

♫ Music keeps my heart beating ♫

Music Fan
Posts: 1
Registered: ‎2015-02-26

Re: Subscription cancelled

How do you cancel ? I'm trying so hard and the website just keeps giving me the run around
Posts: 3,450
Kudos: 2,792
Solutions: 278
Registered: ‎2013-11-12
Android Authority
Troubleshooter
Congratulations, you're now officially a Spotify Community Rock Star!
The community wouldn't be the same without your support and dedication.
One thousand kudos. That's a ton!
You help people before they know they need it. 200 Solutions renders us speechless, just ..
You must be helping a lot of people.

Re: Subscription cancelled


KayMarie27 wrote:
How do you cancel ? I'm trying so hard and the website just keeps giving me the run around


Please see the article here: How to cancel your Premium subscription

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
Don't have Dropbox? Sign up here
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Ideas I'm supporting: Integration of Spotify and BMW Connected Drive - Android - Spotify Connect - Multiple Speakers/Devices - Automatically filter offline playlists when offline

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
[UNOFFICIAL][GUIDE] How to disable Spotify Connect
Spotify Android Version History
Spotify Support Contact Form
Music Fan
Posts: 1
Registered: ‎2015-06-27

Re: Subscription cancelled

I'm in the same boat. No easy way to contact anyone directly.
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