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Music Lover
Posts: 6
Registered: ‎15-02-2012

Subscription cancelled

Well, that's my subscription cancelled!

 

If it aint working, I aint paying.

 

Shame because I've been a paying user since the early days, but while users are still paying, there doesn't seem to be any motivation to improve the service.

 

Vote with your wallets guys, they'll get things sorted or lose users. There are other services out there doing the same thing for the same price...

Festival VIP
Posts: 11
Registered: ‎13-04-2012

Re: Subscription cancelled

What other similar services do you recommend?

Stadium Filler
Posts: 6,518
Registered: ‎06-02-2012

Re: Subscription cancelled

You can try Deezer.

 

www.deezer.com

Spotify for music listening, user since April 2009. Netflix for movie watching, user since July 2013. 100M/10M cable modem and 21M/5M mobile network. Pimp your life with streaming everywhere!
Gig Goer
Posts: 3
Registered: ‎11-05-2012

Re: Subscription cancelled

 

I cancelled yesterday as well.

 

Moving to Napster or Deezer.

 

I assume there is no way to export me playlists form Spotify to Napster/ Deezer ... right?

Festival Fanatic
Posts: 8
Registered: ‎16-05-2012

Re: Subscription cancelled

Did the same yesterday. Im on windows phone and that is even worse than the android version (hard to belive, i know..)

Music Fan
Posts: 1
Registered: 4 weeks ago

Re: Subscription cancelled

HELP!  I cancelled my subscription online last month, and was just charged yesterday for another month. I just went on and cancelled again. I don't see a link here where I can speak to anyone in person. How can I get my subscription cancelled so I am no longer charged for something I am not using?

Stadium Filler
Posts: 6,878
Registered: ‎14-02-2012

Re: Subscription cancelled

@ivysfella 

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

Matt Suda   Spotify Community Rock Star                                               My Spotify Dream  Meeting Spotify

♫ Music keeps my heart beating ♫                                                          Spotify Profile  @MattJSuda  Website

Music Fan
Posts: 1
Registered: Thursday

Re: Subscription cancelled

How do you cancel ? I'm trying so hard and the website just keeps giving me the run around
Posts: 2,225
Kudos: 1,388
Solutions: 180
Registered: ‎12-11-2013

Re: Subscription cancelled


KayMarie27 wrote:
How do you cancel ? I'm trying so hard and the website just keeps giving me the run around


Please see the article here: How to cancel your Premium subscription

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