Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27663 Views
  • 59 replies
  • 23 likes
  • 27663 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870361 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870361 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24734 Views
  • 3 replies
  • 0 likes
  • 24734 Views
  • 3 replies
  • 0 likes

Meu spotify não entra no celular

Toda vez que tento acessar o spotify pelo app no celular el da erro

  • Visitor
  • Toda vez que tento acessar o spotify pelo app no celular el da erro
  • Bittencourt
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Songs playing twice in a row

Every second song plays twice or four times in a row when i shuffle in liked playlist.i.e. song 1, song 2, song2, song 3, song 3, song3, song3, song 4. If you delete one of the repeats the song just gets removed from shuffle. Ive closed the app, redo...

  • Visitor
  • Every second song plays twice or four times in a row when i shuffle in liked playlist. i.e. song 1, song 2, song2, song 3, song 3, song3, song3, song 4. If you delete one of the repeats the song j...
  • kaworu_bloodpaw
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle keeps being enabled everytime I play an album

PlanPremiumCountryUSDeviceLG HarmonyOperating SystemAndroid My Question or IssueNot sure when exactly this started happening, but I noticed it last night and didn't have this issue a few days ago. If I try to play an album, no matter what track I cli...

  • Roadie
  • Plan Premium Country US Device LG Harmony Operating System Android   My Question or Issue Not sure when exactly this started happening, but I noticed it last night and didn't have this...
  • datfenristho
  • Roadie
  • 170 Views
  • 2 replies
  • 0 likes
  • 170 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution I can't like or unlike songs using Spotify on android

In about 7 years I haven't had any issues with the Android app, until now. I can't like nor unlike songs in Spotify, when I press the like button nothing happens, absolutely nothing. I already rebooted my phone, cleaned the app's data and uninstalled...

  • Casual Listener
  • In about 7 years I haven't had any issues with the Android app, until now. I can't like nor unlike songs in Spotify, when I press the like button nothing happens, absolutely nothing.   I alrea...
  • NZSnowboarder
  • Casual Listener
  • 6798 Views
  • 8 replies
  • 1 likes
  • 6798 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify for Android TV freezes and crashes after few songs (Sony Android TV)

PlanPremiumCountryCzech Republic (Central Europe; not Russia)Device(Sony KDL-50W756C)Operating System(Android 7.0, didn't work on 6.0 either)Spotify for TV version1.29; 1.24; 1.21 My Question or IssueHello,To be honest I realize I create a duplicity ...

  • Newbie
  • Plan Premium Country Czech Republic (Central Europe; not Russia) Device (Sony KDL-50W756C) Operating System (Android 7.0, didn't work on 6.0 either) Spotify for TV version 1.29; 1.24; 1.21 ...
  • OscarDC
  • Moderator
  • 405 Views
  • 2 replies
  • 0 likes
  • 405 Views
  • 2 replies
  • 0 likes

Superuser Contribution Notification keeps showing up even after clearing it when I'm not currently playing anything

PlanPremiumCountryIndiaDeviceOnePlus Nord CE 2Operating SystemAndroid 12 My Question or IssueI'm seeing this issue where, once I pause/stop listening to anything on the app and clear the notification from the notification drawer, it keeps coming back...

  • Newbie
  • Plan Premium Country India Device OnePlus Nord CE 2 Operating System Android 12   My Question or Issue I'm seeing this issue where, once I pause/stop listening to anything on the app a...
  • OscarDC
  • Moderator
  • 260 Views
  • 1 replies
  • 0 likes
  • Android
    Notifications
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I click on the song title it no longer takes me to the album the song.

I used as of 2 days ago be able to click on the song title from within the listening pull up window in the app and it would bring me to the album of that song. So if I am listening to song radio of song A and i am currently listening to song B and i ...

  • Casual Listener
  • I used as of 2 days ago be able to click on the song title from within the listening pull up window in the app and it would bring me to the album of that song. So if I am listening to song radio of s...
  • Eni
  • Moderator
  • 171 Views
  • 1 replies
  • 1 likes
  • 171 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Fondu enchaîné ne se désactive pas

Bonjour,Lorsque je lance la musique et que Spotify passe à la chanson suivante, le fondu enchaîné est automatique. J'ai essayé de déplacer le curseur dans les paramètres, il est déjà sur off. J'ai redémarré mon téléphone, déconnecté mon compte Spotif...

  • Visitor
  • Bonjour, Lorsque je lance la musique et que Spotify passe à la chanson suivante, le fondu enchaîné est automatique. J'ai essayé de déplacer le curseur dans les paramètres, il est déjà sur off. J'ai ...
  • OscarDC
  • Moderator
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Music stopps when app is closed

PlanFreeCountrySwitzerlandDeviceSamsung Galaxy S52Operating SystemAndroid 13 My Question or IssueWhenever I want to clise my app, the music stopps. That wasnt the case a short while ago. I dont know what I have to do and I dont want to always let the...

  • Visitor
  • Plan Free Country Switzerland Device Samsung Galaxy S52 Operating System Android 13   My Question or Issue Whenever I want to clise my app, the music stopps. That wasnt the case a shor...
  • kaworu_bloodpaw
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connects to another device in a different location when out

My Spotify, when using Bluetooth headphones, will just randomly connect to another device at my home such as my Alexa when I'm at work or gym. I'm not on the same network and on this occasion I haven't been near the devices in 3 days. There is no rea...

  • Casual Listener
  • My Spotify, when using Bluetooth headphones, will just randomly connect to another device at my home such as my Alexa when I'm at work or gym. I'm not on the same network and on this occasion I haven...
  • Fabahan
  • Casual Listener
  • 147 Views
  • 2 replies
  • 0 likes
  • 147 Views
  • 2 replies
  • 0 likes

My spotify keeps pausing sfter 20 secs or so

Ive tried restarting phone, quick re install, clean reinstall tried on the tv app tried logging out none of it works

  • Newbie
  • Ive tried restarting phone, quick re install, clean reinstall tried on the tv app tried logging out none of it works
  • kaworu_bloodpaw
  • Roadie
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app not working on wifi

When I use spotify it is not working on wifi however it is getting connected when I switch to mobile network.

  • Visitor
  • When I use spotify it is not working on wifi however it is getting connected when I switch to mobile network.
  • Vasil
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problème de stabilité notification dans la barre d'état.

La notification spotify disparaît de la barre d'état si j'ouvre une autre application. Je suis obligé de reouvrir l'appli pour baisser le son ou changer de pistes.

  • Visitor
  • La notification spotify disparaît de la barre d'état si j'ouvre une autre application. Je suis obligé de reouvrir l'appli pour baisser le son ou changer de pistes.
  • Lyubka
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle/Loop enabling by themselves

I *do not* like to shuffle songs. I also dislike auto looping features. For some reason, the two options enable themselves automatically on my Pixel 7. I find myself constantly disabling them, at least twice a listening session.

  • Newbie
  • I *do not* like to shuffle songs. I also dislike auto looping features. For some reason, the two options enable themselves automatically on my Pixel 7. I find myself constantly disabling them, at lea...
  • Eni
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

why can,t i skip songs when playing on my phone

can,t skip when playing via phone there is no skip button

  • Visitor
  • can,t skip when playing via phone there is no skip button
  • Taylith
  • Community Legend
  • 1399 Views
  • 1 replies
  • 1 likes
  • 1399 Views
  • 1 replies
  • 1 likes

Why does my "now playing" display look different?

PlanPremiumCountryPolandDeviceSamsung galaxy a52s Operating SystemAndroid 13 My Question or IssueI have no idea what happened. One day my "now playing" display started to look like this and I don't know how to change it back.

  • Newbie
  • Plan Premium Country Poland Device Samsung galaxy a52s  Operating System Android 13   My Question or Issue I have no idea what happened. One day my "now playing" display started t...
  • kaworu_bloodpaw
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes