Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27795 Views
  • 59 replies
  • 23 likes
  • 27795 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870389 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870389 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24743 Views
  • 3 replies
  • 0 likes
  • 24743 Views
  • 3 replies
  • 0 likes

Download option not present

There is no option present to download my playlist . I can only see enhance, globe and add songs options

  • Visitor
  • There is no option present to download my playlist . I can only see enhance, globe and add songs options 
  • Amayy
  • Spotify Star
  • 184 Views
  • 1 replies
  • 1 likes
  • 184 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify closes itself randomly

PlanPremium-FamilyCountryFranceDeviceXiaomi Redmi S2Operating SystemAndroid 9 MUI 10 My Question or IssueWhen I'm listening to music, Spotify randomly close when I'm not on the application, I've tried everything I guess, deleting the cache, reinstall...

  • Regular
  • Plan Premium-Family Country France Device Xiaomi Redmi S2 Operating System Android 9  MUI 10   My Question or Issue When I'm listening to music, Spotify randomly close when I'm no...
  • Alex
  • Spotify Legend
  • 53948 Views
  • 14 replies
  • 2 likes
  • 53948 Views
  • 14 replies
  • 2 likes

ANR in alarm music setting of google clock app.

PlanPremiumCountryKorea/IndiaDeviceSamsung Galaxy Tab S7, Maybe all product.Operating SystemAndroid My Question or IssueANR by input no responding.Precondition:Google Clock installed(https://play.google.com/store/apps/details?id=com.google.android.de...

  • Visitor
  • Plan Premium Country Korea/India Device Samsung Galaxy Tab S7, Maybe all product. Operating System Android   My Question or Issue ANR by input no responding. Precondition: Google Clo...
  • 356 Views
  • 0 replies
  • 0 likes
  • anr
  • 356 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problems with vivo devices

PlanPremiumCountryOmanDeviceVivo v21eOperating SystemAndroid 12 My Question or IssueThe problems regarding app crashing still continues even after the update I mean it worked for a day and then it's all the same story again (the app crashes when any ...

  • Visitor
  • Plan Premium Country Oman Device Vivo v21e Operating System Android 12   My Question or Issue The problems regarding app crashing still continues even after the update I mean it worked...
  • Dian
  • Spotify Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer is missing

Country: Sweden Device: Huawei P9Operating System: Android My Question There is no "equalizer" option under Music quality. I reinstall (after rebooting) the app bu still can't see "equalizer".

  • Newbie
  •   Country: Sweden   Device: Huawei P9 Operating System: Android    My Question   There is no "equalizer" option under Music quality. I reinstall (after reboo...
  • Alex
  • Spotify Legend
  • 701 Views
  • 3 replies
  • 7 likes
  • 701 Views
  • 3 replies
  • 7 likes

Superuser Contribution Problem with changing to songs from a playlist while casting

PlanPremiumCountryUSADeviceSamsung Galaxy, chrome cast My Question or IssueWhen casting to a chromecast from the Android app I can not select a song from any Playlist to play, when I tap them nothing happens, I can open the song options or add to que...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy, chrome cast    My Question or Issue When casting to a chromecast from the Android app I can not select a song from any Playlist to pl...
  • Kiril
  • Moderator
  • 539 Views
  • 2 replies
  • 0 likes
  • 539 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album lädt nicht Die drei ???

PlanPremiumCountryGermanyDeviceSamsung A7Operating SystemAndroid My Question or Issue Hallo, Sorry dass ich in deutsch schreibe. Ich habe Spotify Familien Premium und habe als einziger das Problem, dass wenn ich auf ein Album der drei ??? gehe, dass ...

  • Visitor
  • Plan Premium Country Germany Device Samsung A7 Operating System Android    My Question or Issue   Hallo,   Sorry dass ich in deutsch schreibe. Ich habe Spotify Famili...
  • Ninja82
  • Visitor
  • 8037 Views
  • 2 replies
  • 8 likes
  • 8037 Views
  • 2 replies
  • 8 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid 12 Kernel My Question or IssueI have the lyrics prompt/symbol on two songs but when I click on them there are no lyrics. It doesn't show with other songs. Have tried clean reinst...

Screenshot_20220604-153721.png Screenshot_20220604-153729.png
  • Casual Listener
  • Plan Premium Country Australia Device Google Pixel 4a Operating System Android 12 Kernel   My Question or Issue I have the lyrics prompt/symbol on two songs but when I click on them th...
  • Bwear
  • Casual Listener
  • 315 Views
  • 2 replies
  • 0 likes
  • Android
    Lyrics on Android
    Lyrics unavailable
    UI
  • 315 Views
  • 2 replies
  • 0 likes

Lentidão no Download

PlanoPremiumPaísBrasil DispositivoXiaomi Redmi Note 5 Global Sistema operacionalAndroid Pie My question or problem For a long time I've been noticing that the Downloads of the songs are very slow, type 50 songs takes about 10 minutes on my Internet o...

  • Newbie
  • Plano Premium País Brasil  Dispositivo Xiaomi Redmi Note 5 Global  Sistema operacional Android Pie   My question or problem   For a long time I've been noticing that th...
  • Bittencourt
  • Spotify Star
  • 1872 Views
  • 3 replies
  • 0 likes
  • 1872 Views
  • 3 replies
  • 0 likes

Superuser Contribution 10 secs of playing song app is shutting off

App is not working properly. After 10 secs of playing song it is getting off. Tried login out. Tried clearing data. Still not working.PlanFreeCountryIndiaOperating SystemAndroid My Question or IssuesApp is not working properly. After 10 secs of playi...

  • Visitor
  • App is not working properly. After 10 secs of playing song it is getting off. Tried login out. Tried clearing data. Still not working. Plan Free Country India Operating System Android   ...
  • Jeremy
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Clearing Play Queue

Hello, I've looked and looked and can't find anyway to delete/remove the Queue on my Nexus 5. The only way I've found is to FF each track which is a right pain Please help..... Ta! Stu

  • Newbie
  • Hello,   I've looked and looked and can't find anyway to delete/remove the Queue on my Nexus 5.  The only way I've found is to FF each track which is a right pain    Pleas...
  • Yonacab
  • Visitor
  • 804 Views
  • 4 replies
  • 4 likes
  • Android App
    Nexus 5
  • 804 Views
  • 4 replies
  • 4 likes

Solved!!Superuser Contribution Google Clock not running spotify songs

PlanPremiumCountryFrance DeviceXiaomi Mi9 Lite and Xiaomi Mi A2Operating SystemAndroid 10 My Question or IssueHello,since approx. 10 days now (~May 20th), my alarms set up in Google Clock do not play songs I configured from Spotify. Instead they play...

  • Casual Listener
  • Plan Premium Country France   Device Xiaomi Mi9 Lite and Xiaomi Mi A2 Operating System Android 10   My Question or Issue Hello, since approx. 10 days now (~May 20th), my al...
  • Kiril
  • Moderator
  • 764 Views
  • 2 replies
  • 0 likes
  • 764 Views
  • 2 replies
  • 0 likes

Superuser Contribution Artist/Album Pages not loading

PlanFamilyCountryGermanyDeviceXiaomi Mi 9Operating SystemAndroid 11My Question or IssueSometimes when opening Artist/Album pages, it doesn't load. Resetting the cache/data does wirk sometimes, but only for a short time. I only have this issue on one ...

  • Newbie
  • Plan Family Country Germany Device Xiaomi Mi 9 Operating System Android 11 My Question or Issue Sometimes when opening Artist/Album pages, it doesn't load. Resetting the cache/data does wirk...
  • Dian
  • Spotify Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Spotify current song playing bug

PlanFreeCountryUASDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueIs anyone else on android having a bug where it will show a previous song that is different to the one that is currently playing? The length section of the song is al...

  • Regular
  •   Plan Free Country UAS Device Samsung Galaxy 8 Operating System Android   My Question or Issue Is anyone else on android having a bug where it will show a previous song that is ...
  • Jeremy
  • Spotify Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • Samsung Galaxy 8
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hide Songs from "Recommendations for this Playlist"

If you go into your Personal Playlist there is a Tab at the bottom called "Recommendations based on your Playlist". After using this Feature a lot all the undesired Songs that I never enjoyed are still in there and keep popping up, while Im trying to...

  • Newbie
  • If you go into your Personal Playlist there is a Tab at the bottom called "Recommendations based on your Playlist". After using this Feature a lot all the undesired Songs that I never enjoyed are sti...
  • Jeremy
  • Spotify Legend
  • 315 Views
  • 3 replies
  • 2 likes
  • 315 Views
  • 3 replies
  • 2 likes

Superuser Contribution [Android][Developer] Fix Spotify being Interrupted by Notifications while playing over Bluetooth

While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very annoying.

  • Visitor
  • While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very a...
  • Eni
  • Moderator
  • 834 Views
  • 3 replies
  • 0 likes
  • Android
    Developer
  • 834 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug: Audio cuts out when starting or stopping wireless charging

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 9, December 1, 2020 security patchSpotify Version 8.6.84.1240 My Question or IssueWhen my phone stops or starts wireless charging, the sound cuts out for about a half secon...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy 8+ Operating System Android 9, December 1, 2020 security patch Spotify Version  8.6.84.1240   My Question or Issue When ...
  • ewilson12
  • Newbie
  • 1529 Views
  • 5 replies
  • 1 likes
  • 1529 Views
  • 5 replies
  • 1 likes

Solved!! Can't Like Songs on Android

Last week my Spotify app on Android started giving me trouble. I can unlike songs but I can't like any new songs. It seems to be working perfectly fine on the web player. I've tried clearing the cache and starting with a fresh install of Spotify to n...

  • Regular
  • Last week my Spotify app on Android started giving me trouble.  I can unlike songs but I can't like any new songs.  It seems to be working perfectly fine on the web player.  I've tried...
  • Taylith
  • Community Legend
  • 631 Views
  • 6 replies
  • 3 likes
  • Android
    liked
  • 631 Views
  • 6 replies
  • 3 likes

Superuser Contribution Lyrics not showing for some songs

PlanPremiumCountryItalyDeviceSamsung galaxy s9Operating SystemAndroid 10 My Question or IssueHi, even though some songs present the label 'lyrics' they don't appear in the now playing screen, instead there's an error message ("can't load the lyrics f...

  • Casual Listener
  •   Plan Premium Country Italy Device Samsung galaxy s9 Operating System Android 10   My Question or Issue Hi, even though some songs present the label 'lyrics' they don't appear i...
  • Eni
  • Moderator
  • 553 Views
  • 5 replies
  • 1 likes
  • 553 Views
  • 5 replies
  • 1 likes

BMW iDrive6 and Spotify Not Working

PlanPremiumCountryUK DeviceSamsung J5 Operating SystemAndroid version: J530 FXXU 3BRJ2 My Question or IssueI have a BMW with iDrive 6, fully updated as is my mobile. I was able to 'see' my playloists from the Spotify app installed on the car iDrive a...

  • Casual Listener
  • Plan Premium Country UK   Device Samsung J5   Operating System Android version: J530 FXXU 3BRJ2   My Question or Issue I have a BMW with iDrive 6, fully updated as is my mo...
  • itsmax
  • Casual Listener
  • 12387 Views
  • 4 replies
  • 3 likes
  • 12387 Views
  • 4 replies
  • 3 likes