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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27835 Views
  • 59 replies
  • 23 likes
  • 27835 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870406 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870406 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24745 Views
  • 3 replies
  • 0 likes
  • 24745 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Developer] Fix Spotify being Interrupted by Notifications while playing over Bluetooth

While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very annoying.

  • Visitor
  • While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very a...
  • Eni
  • Moderator
  • 835 Views
  • 3 replies
  • 0 likes
  • Android
    Developer
  • 835 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug: Audio cuts out when starting or stopping wireless charging

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 9, December 1, 2020 security patchSpotify Version 8.6.84.1240 My Question or IssueWhen my phone stops or starts wireless charging, the sound cuts out for about a half secon...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy 8+ Operating System Android 9, December 1, 2020 security patch Spotify Version  8.6.84.1240   My Question or Issue When ...
  • ewilson12
  • Newbie
  • 1529 Views
  • 5 replies
  • 1 likes
  • 1529 Views
  • 5 replies
  • 1 likes

Solved!! Can't Like Songs on Android

Last week my Spotify app on Android started giving me trouble. I can unlike songs but I can't like any new songs. It seems to be working perfectly fine on the web player. I've tried clearing the cache and starting with a fresh install of Spotify to n...

  • Regular
  • Last week my Spotify app on Android started giving me trouble.  I can unlike songs but I can't like any new songs.  It seems to be working perfectly fine on the web player.  I've tried...
  • Taylith
  • Community Legend
  • 631 Views
  • 6 replies
  • 3 likes
  • Android
    liked
  • 631 Views
  • 6 replies
  • 3 likes

Superuser Contribution Lyrics not showing for some songs

PlanPremiumCountryItalyDeviceSamsung galaxy s9Operating SystemAndroid 10 My Question or IssueHi, even though some songs present the label 'lyrics' they don't appear in the now playing screen, instead there's an error message ("can't load the lyrics f...

  • Casual Listener
  •   Plan Premium Country Italy Device Samsung galaxy s9 Operating System Android 10   My Question or Issue Hi, even though some songs present the label 'lyrics' they don't appear i...
  • Eni
  • Moderator
  • 553 Views
  • 5 replies
  • 1 likes
  • 553 Views
  • 5 replies
  • 1 likes

BMW iDrive6 and Spotify Not Working

PlanPremiumCountryUK DeviceSamsung J5 Operating SystemAndroid version: J530 FXXU 3BRJ2 My Question or IssueI have a BMW with iDrive 6, fully updated as is my mobile. I was able to 'see' my playloists from the Spotify app installed on the car iDrive a...

  • Casual Listener
  • Plan Premium Country UK   Device Samsung J5   Operating System Android version: J530 FXXU 3BRJ2   My Question or Issue I have a BMW with iDrive 6, fully updated as is my mo...
  • itsmax
  • Casual Listener
  • 12387 Views
  • 4 replies
  • 3 likes
  • 12387 Views
  • 4 replies
  • 3 likes

Add or remove songs to playlist easily Android Automotive

PlanPremiumCountryNetherlandsDeviceAndroid Automotive on Polestar 2Operating SystemAndroid R My Question or Issue I really miss the ability to add a song to a playlist quickly and easily on android automotive. I have multiple playlists I listen to fr...

  • Music Fan
  • Plan Premium Country Netherlands Device Android Automotive on Polestar 2 Operating System Android R   My Question or Issue   I really miss the ability to add a song to a playlist...
  • 199 Views
  • 0 replies
  • 1 likes
  • 199 Views
  • 0 replies
  • 1 likes

Impossible to use Spotify on android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Amayy
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Issues with UI on home page (Missing "Good Morning/afternoon/evening" section"

Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play store. I've done a clean install, cleared cache an...

Screenshot 2022-05-24 213320.jpg Screenshot 2022-05-24 213222.jpg
  • Casual Listener
  • Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play...
  • Amayy
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn OFF Lyrics Search

PlanPremiumOperating SystemAndroid My Question or IssueA recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of songs. How do I turn off this feature?For example: if I'm looking for "The Banks o...

  • Casual Listener
  • Plan Premium Operating System Android    My Question or Issue A recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of song...
  • 22hdhk5nd56x77tks6c
  • Newbie
  • 1274 Views
  • 9 replies
  • 1 likes
  • 1274 Views
  • 9 replies
  • 1 likes

Superuser Contribution Shuffle is not playing all songs from my playlist and saved songs

PlanPremium (means I'm paying, so I'm expecting a proper solution)CountryHungaryDeviceXiaomi 9T ProOperating SystemAndroid latest My Question or IssueI have 950 saved songs, which is about 55 hours. I start them on my phone in the app, turn on shuffl...

  • Casual Listener
  • Plan Premium (means I'm paying, so I'm expecting a proper solution) Country Hungary Device Xiaomi 9T Pro Operating System Android latest   My Question or Issue I have 950 saved songs, ...
  • Alex
  • Spotify Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and Google Clock Alarm Issues

PlanPremiumCountryCanadaDeviceGoogle Pixel 6 ProOperating SystemAndroid 12 My Question or IssueSo I just purchased a new Google Pixel 6 Pro and I thought the connectivity issue between the default alarm clock and Spotify should have been fixed by now...

  • Newbie
  • Plan Premium Country Canada Device Google Pixel 6 Pro Operating System Android 12   My Question or Issue So I just purchased a new Google Pixel 6 Pro and I thought the connectivity iss...
  • Vasil
  • Moderator
  • 730 Views
  • 1 replies
  • 0 likes
  • 730 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting back to my subscription after reinstalling Spotify on mobile

PlanStudent Device (Hisense E40)Operating System(Android) My Question or IssueReinstalled Spotify only to lose all my music, even my account is now on Free, though I'm registered for a student. How do I go back to my Student subscription?

  • Visitor
  •   Plan Student   Device  (Hisense E40) Operating System (Android)   My Question or Issue Reinstalled Spotify only to lose all my music, even my account is now on Free, t...
  • Jeremy
  • Spotify Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Enhance

PlanFree/PremiumPremium DeviceGalaxy s20Operating SystemAndroid auto mostly My Question or IssueMy enhance button is gone. 100% gone. No redownload, clear cache. Nothing will being it back. Did spotify delete this.

  • Regular
  •   Plan Free/Premium Premium   Device Galaxy s20 Operating System Android auto mostly   My Question or Issue My enhance button is gone. 100% gone. No redownload, clear cache....
  • Dogdad12345
  • Regular
  • 448 Views
  • 5 replies
  • 1 likes
  • 448 Views
  • 5 replies
  • 1 likes

Music stops/pauses randomly [Android 12 (oneUI 4.1) ]

PlanPremiumCountryUnited KingdomDeviceGalaxy S21 UltraOperating SystemAndroid 12 OneUI 4.1 My Question or Issue Spotify keeps pausing and stopping tracks randomly. It's becoming pretty un-usable, it started happening after a new android update. Any i...

  • Visitor
  • Plan Premium Country United Kingdom Device Galaxy S21 Ultra Operating System Android 12 OneUI 4.1   My Question or Issue   Spotify keeps pausing and stopping tracks randomly. It'...
  • BC8232FD
  • Visitor
  • 2042 Views
  • 10 replies
  • 9 likes
  • 2042 Views
  • 10 replies
  • 9 likes

Superuser Contribution [Android TV] Adjust quality

Hi ! I have a premium account and on my desktop client I put the quality settings on "High", I did the same on my android phone. I have an android tv which is connected to a very good quality amplifier and speakers.But I can't find how I am supposed ...

  • Newbie
  • Hi !  I have a premium account and on my desktop client I put the quality settings on "High", I did the same on my android phone.  I have an android tv which is connected to a very good q...
  • OscarDC
  • Moderator
  • 9431 Views
  • 7 replies
  • 3 likes
  • 9431 Views
  • 7 replies
  • 3 likes

Superuser Contribution Can't turn off enhance on a public playlist

PlanPremiumCountrySwedenDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueI accidentally tapped "enhance" on a public playlist that I don't want to be enhanced. So I tap again to remove the enhancement but next time I check the playlist i...

  • Casual Listener
  • Plan Premium Country Sweden Device OnePlus 6 Operating System Android 10   My Question or Issue I accidentally tapped "enhance" on a public playlist that I don't want to be enhanced. S...
  • Eni
  • Moderator
  • 4726 Views
  • 8 replies
  • 1 likes
  • 4726 Views
  • 8 replies
  • 1 likes

Superuser Contribution Unable to play Dissect podcast in India.

PlanPremiumCountryIndiaDeviceOnePlus 3Operating SystemWindows 10 Dear Spotify, I'm unable to play your iconic podcast Dissect on both android and pc. I thought Spotify originals are accessible everywhere. Thanks

  • Visitor
  •   Plan Premium Country India Device OnePlus 3 Operating System Windows 10   Dear Spotify,   I'm unable to play your iconic podcast Dissect on both android and pc. I thought...
  • valmirio
  • Visitor
  • 1291 Views
  • 2 replies
  • 3 likes
  • 1291 Views
  • 2 replies
  • 3 likes

Superuser Contribution App is crashing when I play music on iqpp z5

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jeremy
  • Spotify Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Creepy music plays automatically at midnight

PlanPremiumCountryAustraliaDeviceSamsung S21 Ultra My Question or IssueConsistently every night at around 12am the SLEEP playlist (which I have never listened to in my life) starts playing while the app isn't even open. I turn the music off but after...

  • Regular
  •   Plan Premium Country Australia Device Samsung S21 Ultra     My Question or Issue Consistently every night at around 12am the SLEEP playlist (which I have never listened to ...
  • bmnics
  • Newbie
  • 1101 Views
  • 2 replies
  • 0 likes
  • 1101 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto menu misaligned

PlanPremiumCountryAustraliaDeviceGoogle Pixel 6Operating SystemAndroid Auto in Mazda CX8 My Question or IssueNot a big issue, but just letting Spotify know, the menu is misaligned in your Android Auto app and it has been for the last year at least. S...

  • Roadie
  • Plan Premium Country Australia Device Google Pixel 6 Operating System Android Auto in Mazda CX8   My Question or Issue Not a big issue, but just letting Spotify know, the menu is misal...
  • OscarDC
  • Moderator
  • 436 Views
  • 1 replies
  • 0 likes
  • Android Auto.
  • 436 Views
  • 1 replies
  • 0 likes