Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Casual Listener
  • 26858 Views
  • 59 replies
  • 23 likes
  • 26858 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 869972 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 869972 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24654 Views
  • 3 replies
  • 0 likes
  • 24654 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reserved Playlist Names

Very frustrating that users are allowed to call personal playlists the same as system generated ones like Release Radar, Daily Mix 1 etc. All fine if searching on screen but when asking Google Assistant to "Play Daily Mix 1 on Spotify" you can never ...

  • Casual Listener
  • Very frustrating that users are allowed to call personal playlists the same as system generated ones like Release Radar, Daily Mix 1 etc.  All fine if searching on screen but when asking Google ...
  • Ryrynz
  • Music Fan
  • 3724 Views
  • 48 replies
  • 14 likes
  • 3724 Views
  • 48 replies
  • 14 likes

Superuser Contribution Spotify app not working

PlanPremiumCountryPolandDeviceXiaomi Redmi Note 4Operating SystemAndroid 7.0 NRD90M My Question or IssueHi, since last week or so Spotify App on my smarthpone doesn't work at all. I've been able to use it previously with no problem, now it won't open...

  • Casual Listener
  • Plan Premium Country Poland Device Xiaomi Redmi Note 4 Operating System Android 7.0 NRD90M   My Question or Issue Hi, since last week or so Spotify App on my smarthpone doesn't work at...
  • Elena
  • Moderator
  • 664 Views
  • 9 replies
  • 0 likes
  • 664 Views
  • 9 replies
  • 0 likes

Superuser Contribution Still haven't received the new "now playing mini player"

PlanPremiumCountryIrelandDeviceGoogle Pixel 6 Pro (same issue on my secondary iphone 12)Operating SystemAndroid 12 My Question or IssueHi, I still haven't received the new now playing ( https://spotify.design/article/small-but-mighty-weve-rolled-out-...

  • Roadie
  • Plan Premium Country Ireland Device Google Pixel 6 Pro (same issue on my secondary iphone 12) Operating System Android 12   My Question or Issue Hi, I still haven't received the new no...
  • Eni
  • Moderator
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Superuser Contribution Parts of song missing when streamed through phone or Amazon Echo?

PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemWindows 7 My Question or Issue: Noticed this just now for the first time ever after years.... Playing the song "Pass the Mic" by thhe Bestie Boys on the album "Check Your Head" there is a key...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy 7 Operating System Windows 7   My Question or Issue: Noticed this just now for the first time ever after years....   Playing the so...
  • MafeG
  • Spotify Legend
  • 991 Views
  • 4 replies
  • 1 likes
  • 991 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify Connect on Fire HD8

My Question or IssueHi Support/Community, my daughter has a Fire HD8 tablet and we have a Family account. This works fine! BUT when she wants to hear the music on a google nest mini or an other device, the devices do not appear in the spotify connect...

  • Newbie
  • My Question or Issue Hi Support/Community,   my daughter has a Fire HD8 tablet and we have a Family account. This works fine! BUT when she wants to hear the music on a google nest mini or an ...
  • Eni
  • Moderator
  • 859 Views
  • 1 replies
  • 0 likes
  • 859 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app crashing on launch - Android 11 / Lineageos 18.1

PlanPremiumCountryGermany DeviceOneplus 7 ProOperating SystemAndroid 11 / Lineageos 18.1My Question or IssueHello,I'm not able to use the more recent versions of the Android app as they immediately crash on launch - currently using version 8.5.71.723...

  • Regular
  • Plan Premium Country Germany   Device Oneplus 7 Pro Operating System Android 11 / Lineageos 18.1 My Question or Issue Hello, I'm not able to use the more recent versions of the Andr...
  • Alex
  • Spotify Legend
  • 2098 Views
  • 13 replies
  • 3 likes
  • 2098 Views
  • 13 replies
  • 3 likes

Superuser Contribution Keep Spotify in notifications bar

PlanPremiumCountryRussia DeviceHuawei P30 LiteOperating SystemAndroid My Question or IssueSpotify disappears from the notifications bar a short while after i pause the music. How can i keep it there? I'm used to Youtube player staying in the notifica...

  • Casual Listener
  • Plan Premium Country Russia  Device Huawei P30 Lite Operating System Android   My Question or Issue Spotify disappears from the notifications bar a short while after i pause the m...
  • Elena
  • Moderator
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Sorry, the music stopped since your spotify account is being used on another device"

Hi,Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes.I cast to my chromecast by play it first with my android then cast it to chromecast, but when i change the song in the middle this ...

  • Newbie
  • Hi, Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes. I cast to my chromecast by play it first with my android then cast...
  • Alex
  • Spotify Legend
  • 537 Views
  • 5 replies
  • 3 likes
  • 537 Views
  • 5 replies
  • 3 likes

Superuser Contribution Freezes Spotify Android since 4 days

PlanPremiumCountryFrance DeviceOppo Reno4 5G Operating SystemAndroid My Question or IssueHello, my Spotify freezes every time I connect, after 3 seconds. I can't listen to any music or go to the settings of the program. Also, when I sometimes manage ...

  • Casual Listener
  •   Plan Premium Country France   Device Oppo Reno4 5G   Operating System Android   My Question or Issue Hello, my Spotify freezes every time I connect, after 3 seconds...
  • Ver
  • Spotify Legend
  • 1846 Views
  • 19 replies
  • 0 likes
  • Spotify
  • 1846 Views
  • 19 replies
  • 0 likes

Superuser Contribution Android app crashing on Redmi Note 5

PlanPremiumCountryBrazilDeviceRedmi Note 5Operating SystemAndroid 9 My Question or IssueThe app keeps crashing whatever I do, clean reinstalled, restarted the phone, did all I could, but the app just keeps crashing forever. I really want to solve thi...

  • Casual Listener
  • Plan Premium Country Brazil Device Redmi Note 5 Operating System Android 9   My Question or Issue The app keeps crashing whatever I do, clean reinstalled, restarted the phone, did all ...
  • Kiril
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountrySweden DeviceHuawei Mate 20 Lite Operating SystemEMUI 10.0 My Question or IssueThe lyrics feature is not showing up and it never has. Everyone around me has it on their phones but not me. I have tried re-installing the app but that ...

  • Regular
  • Plan Premium Country Sweden  Device Huawei Mate 20 Lite  Operating System EMUI 10.0    My Question or Issue The lyrics feature is not showing up and it never has. Everyo...
  • Alex
  • Spotify Legend
  • 753 Views
  • 1 replies
  • 2 likes
  • 753 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local music files not found, but podcast etc are.

Plan: PremiumCountry: UKDevice: Sony Xperia XZ2Operating System: Android 10 My Question or IssueI have ticked "show local files in library"Spotify is now seeing my few audiobooks (which are on my SD card) and some audio recordings I made on the phone...

  • Music Fan
  •   Plan: Premium Country: UK Device: Sony Xperia XZ2 Operating System: Android 10   My Question or Issue I have ticked "show local files in library" Spotify is now seeing my few ...
  • MafeG
  • Spotify Legend
  • 352 Views
  • 4 replies
  • 0 likes
  • 352 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution suggested songs

My Question or Issueso a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested songs are sh!t how do i stop this and dont tell me to ...

  • Casual Listener
  • My Question or Issue so a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested s...
  • MafeG
  • Spotify Legend
  • 568 Views
  • 3 replies
  • 0 likes
  • 568 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle only unless using the enhance feature

Hi All I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or download the playlist I can then select which song to play. This problem isn’t occurri...

  • Newbie
  • Hi All  I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or  download the playlist ...
  • Jeremy
  • Spotify Legend
  • 1722 Views
  • 1 replies
  • 0 likes
  • 1722 Views
  • 1 replies
  • 0 likes

Superuser Contribution REDMI NOTE 9 PRO SPOTIFY VERY SLOW/NOT RESPONDING

PlanPremiumCountryPhilippines DeviceRedmi note 9 pro Operating SystemAndroid 10 My Question or IssueMy spotify is very slow and sometimes not responding on my Redmi note 9 pro even when it's offline. And it takes too long to open. How do you fix this...

  • Visitor
  • Plan Premium Country Philippines   Device Redmi note 9 pro   Operating System Android 10   My Question or Issue My spotify is very slow and sometimes not responding on my...
  • Alex
  • Spotify Legend
  • 2399 Views
  • 3 replies
  • 0 likes
  • 2399 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Google nest stop play next

PlanPremiumCountryFranceDeviceGalaxy S20Operating SystemAndroid 11My Question or IssueI have unchecked the play next option in the app settings. When an album ends, Spotify stops. However this doesn't seem to work on Google nest. It keeps playing oth...

  • Casual Listener
  • Plan Premium Country France Device Galaxy S20 Operating System Android 11 My Question or Issue I have unchecked the play next option in the app settings. When an album ends, Spotify stops. H...
  • Alex
  • Spotify Legend
  • 664 Views
  • 1 replies
  • 0 likes
  • 664 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Couldn't start/join Group Session

PlanPremiumCountryRussiaDevice(Samsung Galaxy A52)Operating System(Android 11) My Question or IssueUpdated Spotify today in Play Market and got this issue: whenever I try use Group Session feature (either creating one or joining someone else's) I can...

  • Newbie
  • Plan Premium Country Russia Device (Samsung Galaxy A52) Operating System (Android 11)   My Question or Issue Updated Spotify today in Play Market and got this issue: whenever I try use...
  • Jeremy
  • Spotify Legend
  • 10330 Views
  • 7 replies
  • 7 likes
  • 10330 Views
  • 7 replies
  • 7 likes

Superuser Contribution [Android] Car head unit status-bar overlaps menu

Auto hide the navigation bar when on full screen so the "Home" option can be accessed. With the latest install the "Home" button can't be selected because the navigation bar overlaps the application "Home" button. device: sp9853i-1h10_vmm (Car head U...

WhatsApp Image 2020-11-09 at 19.17.38.jpeg
  • Regular
  • Auto hide the navigation bar when on full screen so the "Home" option can be accessed. With the latest install the "Home" button can't be selected because the navigation bar overlaps the application ...
  • Yardenalgoar
  • Casual Listener
  • 5928 Views
  • 20 replies
  • 3 likes
  • Android
  • 5928 Views
  • 20 replies
  • 3 likes

Solved!!Superuser Contribution [Android][Playlists] Auto-shutdown feature

How about adding an option to mark any song as "the last song for tonight" or something like that, so after that song is over, the app automatically shuts down or just stops playing. This may be convenient and useful for users that want to go to slee...

  • Newbie
  • How about adding an option to mark any song as "the last song for tonight" or something like that, so after that song is over, the app automatically shuts down or just stops playing.   This ma...
  • Novy
  • Moderator
  • 867 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 867 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify mobile profile identical to the PC one

PlanPremiumCountryFranceDeviceAllOperating SystemAll My Question or IssueHello, I want to submit a new functionality for platform users. Since the new profile page is available for PC, why not do the same for Android or Apple smartphones?

  • Regular
  • Plan Premium Country France Device All Operating System All   My Question or Issue Hello, I want to submit a new functionality for platform users. Since the new profile page is availab...
  • Elena
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes