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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27336 Views
  • 59 replies
  • 23 likes
  • 27336 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870189 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870189 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24692 Views
  • 3 replies
  • 0 likes
  • 24692 Views
  • 3 replies
  • 0 likes

Loads of Problem: Headphones controls, Android auto, pauses

Hey,Not sure what can I do to fix my problems. I hand completely uninstall and reinstalled the app which helped a little but not with everything. I was running into these 3 problems:1. Random playback pauses2. Android auto display is grey. Icon is al...

  • Visitor
  • Hey, Not sure what can I do to fix my problems. I hand completely uninstall and reinstalled the app which helped a little but not with everything. I was running into these 3 problems: 1. Random pla...
  • 57 Views
  • 0 replies
  • 0 likes
  • 57 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcasts not downloading

For the past week or so I have been unable to download podcasts. I can download songs. Anyone else had similar issues. I have cleared the cache and restarted my phone numerous times. PlanPremiumCountryUSA DeviceSamsung Galaxy S23Operating System Andr...

  • Newbie
  • For the past week or so I have been unable to download podcasts. I can download songs. Anyone else had similar issues. I have cleared the cache and restarted my phone numerous times.   Plan P...
  • OscarDC
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How do I hide the DJ and automixes?

Using the Android App, the new Beta DJ takes up the entire screen (on 4/13/2023). I want to be able to dismiss or hide the DJ interface. How can I do that? If I can't do that, please add that feature. I am able to dismiss the Artist specific mixes us...

  • Regular
  • Using the Android App, the new Beta DJ takes up the entire screen (on 4/13/2023). I want to be able to dismiss or hide the DJ interface. How can I do that? If I can't do that, please add that feature...
  • Not applicable
  • 1976 Views
  • 8 replies
  • 3 likes
  • 1976 Views
  • 8 replies
  • 3 likes

Solved!!Superuser Contribution Adding song to a que closes the app

PlanPremiumCountrySouth Korea DeviceSamsung Galaxy S22+Operating SystemAndroid My Question or IssueWhen I add a song to a que by sliding it, it closes the app automatically like the video below. Edit) I've tried clearing cache, but it didn't work out...

  • Regular
  • Plan Premium Country South Korea   Device Samsung Galaxy S22+ Operating System Android    My Question or Issue When I add a song to a que by sliding it, it closes the app au...
  • Ivelina
  • Moderator
  • 138 Views
  • 3 replies
  • 1 likes
  • 138 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't see ratings on the Spotify app for ANY podcast. I can't rate either

I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them etc. They are simply not there. No ratings, no opti...

  • Newbie
  • I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them ...
  • Shelley919
  • Visitor
  • 4950 Views
  • 4 replies
  • 1 likes
  • 4950 Views
  • 4 replies
  • 1 likes

Solved!! Spotify PC can't find my Android Phone

Spotify can't find my Android Phone, it doesn't show up in the Devices list and I can't sync my local MP3 playlists to it. Both the PC and Spotify are on the same network. Both Spotifys are logged in to the same account and can access the internet an...

  • Casual Listener
  • Spotify can't find my Android Phone, it doesn't show up in the Devices list and I can't sync my local MP3 playlists to it.   Both the PC and Spotify are on the same network. Both Spotifys ar...
  • Lilybeth
  • Visitor
  • 27697 Views
  • 23 replies
  • 0 likes
  • 27697 Views
  • 23 replies
  • 0 likes

Superuser Contribution [Android Auto] "Spotify doesn't seem to be working

DeviceRealme GT Neo 2Operating SystemAndroid 13 IssueI have started use Spotify on Android Auto since August 2023. Till that date have no issue on phone, app working fine. Unfortunatelly on Android Auto after second connection by cable have a error "...

  • Music Fan
  • Device Realme GT Neo 2 Operating System Android 13   Issue I have started use Spotify on Android Auto since August 2023. Till that date have no issue on phone, app working fine. Unfortunat...
  • EranM1
  • Music Fan
  • 4470 Views
  • 46 replies
  • 12 likes
  • 4470 Views
  • 46 replies
  • 12 likes

Solved!!Superuser Contribution How can I stop Spotify from auto-starting when I connect headphones

Every time I connect my headphones, Spotify launches and takes over. Even if my phone is ringing at the time and I'm trying to answer a call, I have to go stop Spotify first. I should be able to connect devices without some app automatically taking o...

  • Casual Listener
  • Every time I connect my headphones, Spotify launches and takes over. Even if my phone is ringing at the time and I'm trying to answer a call, I have to go stop Spotify first. I should be able to ...
  • OscarDC
  • Moderator
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android + iOS] Volume steps too big when using "Spotify Connect"

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...

  • Roadie
  • Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11   My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...
  • wolkai
  • Casual Listener
  • 8146 Views
  • 48 replies
  • 23 likes
  • 8146 Views
  • 48 replies
  • 23 likes

Spotify adding songs to my Playlist queue

PlanPremiumCountry DeviceAndroid Operating System(iOS 10, Android Oreo, Windows 10,etc My Question or IssueI just updated the android app. Spotify is now mixing in songs they think I will like in the play queue. I hate this. I turned it off at some p...

  • Regular
  • Plan Premium Country   Device Android  Operating System (iOS 10, Android Oreo, Windows 10,etc   My Question or Issue I just updated the android app. Spotify is now mixin...
  • Amayy
  • Spotify Star
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution Media player with Spotify is on notification screen without playing

Hi there! I've got this problem with my OnePlus Nord 2, where whenever I swipe from the top, to check the notifications and statuses, I sometimes see a mention of the mediaplayer playing Spotify. Only problem is: I don't play Spotify. It's playing on...

  • Casual Listener
  • Hi there! I've got this problem with my OnePlus Nord 2, where whenever I swipe from the top, to check the notifications and statuses, I sometimes see a mention of the mediaplayer playing Spotify. Onl...
  • Eelcootje
  • Casual Listener
  • 149 Views
  • 3 replies
  • 0 likes
  • 149 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 12 My Question or IssueBeen having several issues with local files. The first is that they at first appear to download and are playable, but then after a period of time, ...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 12   My Question or Issue Been having several issues with local files. The first is that they at ...
  • Yordan
  • Moderator
  • 131 Views
  • 3 replies
  • 1 likes
  • 131 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution My bluetooth headphones open Spotify immediately after pressing play button

Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. Sometimes I'm in another app and I want to play/pau...

  • Newbie
  • Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. ...
  • Joan
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify keeps crashing

I might be able to liste to a couple sones before it fully closes on me. It's very annoying. What to do? I already logged every device put, changed my password.... I am so desperated now. Help please

  • Visitor
  • I might be able to liste to a couple sones before it fully closes on me. It's very annoying. What to do? I already logged every device put, changed my password.... I am so desperated now. Help please
  • Maria
  • Moderator
  • 166 Views
  • 4 replies
  • 0 likes
  • 166 Views
  • 4 replies
  • 0 likes

Superuser Contribution sleep timer is no longer an option when casting to a device.

Sleep timer seems to be only available now when listening to music on the phone and not when casting to another device such as a chromecast attached to a stereo. Previously this was an option when casting, now it seems this option has been removed wh...

  • Casual Listener
  • Sleep timer seems to be only available now when listening to music on the phone and not when casting to another device such as a chromecast attached to a stereo. Previously this was an option when ca...
  • Crsztrr
  • Visitor
  • 7797 Views
  • 5 replies
  • 15 likes
  • 7797 Views
  • 5 replies
  • 15 likes

Superuser Contribution Why the pause?

My Question or IssueThe app will pause after a notification sound and remain paused until I manually press play.I've uninstalled and reinstalled the app and it worked for a bit, then moments later started pausing until I pressed play again.

  • Newbie
  • My Question or Issue The app will pause after a notification sound and remain paused until I manually press play. I've uninstalled and reinstalled the app and it worked for a bit, then moments late...
  • Novy
  • Moderator
  • 49 Views
  • 1 replies
  • 1 likes
  • 49 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Playlists not the same?

So I made a playlist on my PC and it is not the same when I play it on my Android device. What's up with this?

  • Casual Listener
  • So I made a playlist on my PC and it is not the same when I play it on my Android device. What's up with this?
  • gorbster1976
  • Casual Listener
  • 87 Views
  • 2 replies
  • 0 likes
  • 87 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Google Clock app not connecting to Spotify for alarms

PlanPremiumCountryUSADevicePixel 4XLOperating SystemAndroid 11 My Question or IssueSince the most recent update, Google Clock will not connect to a Spotify playlist for an alarm. In fact, it failed to even trigger my alarm at the right time. I've sin...

  • Casual Listener
  •   Plan Premium Country USA Device Pixel 4XL Operating System Android 11   My Question or Issue Since the most recent update, Google Clock will not connect to a Spotify playlist f...
  • rio_rion
  • Casual Listener
  • 27539 Views
  • 25 replies
  • 16 likes
  • Alarm
    clock
    Spotify
  • 27539 Views
  • 25 replies
  • 16 likes

Superuser Contribution Local files not syncing to android anymore

PlanPremiumCountryUSADeviceNote 9Operating SystemAndroid 10 My Question or IssueI used the feature where you sync local files from desktop to mobile for about a year without any issues. However, recently my phone hasnt been syncing any newly added so...

  • Music Fan
  •   Plan Premium Country USA Device Note 9 Operating System Android 10   My Question or Issue I used the feature where you sync local files from desktop to mobile for about a year ...
  • edichez
  • Music Fan
  • 8448 Views
  • 35 replies
  • 0 likes
  • 8448 Views
  • 35 replies
  • 0 likes

Solved!!Superuser Contribution "This track isn't available on your device" for some local files

PlanPremiumCountryUSDeviceAsus Zenfone 9Operating SystemAndroid 13 My Question or IssueI have a playlist with several hundred tracks unavailable on spotify. These local tracks are available on my PC and I can play them with no issue. Several years ag...

  • Music Fan
  • Plan Premium Country US Device Asus Zenfone 9 Operating System Android 13   My Question or Issue I have a playlist with several hundred tracks unavailable on spotify. These local track...
  • edichez
  • Music Fan
  • 4127 Views
  • 23 replies
  • 1 likes
  • Can't download
    Can't download full playlists
    Can't download playlist
    can't download playlists
    local files
  • 4127 Views
  • 23 replies
  • 1 likes