Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27344 Views
  • 59 replies
  • 23 likes
  • 27344 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870193 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870193 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24701 Views
  • 3 replies
  • 0 likes
  • 24701 Views
  • 3 replies
  • 0 likes

update lets us play songs in the order we want without premium on mobile?

I just wanna know because I don't remember putting in credit card info for premium, cause I didn't wanna do that just for a one-month free trial.. So does the major update allow us to freely choose the songs we play on mobile without premium or am I ...

  • Newbie
  • I just wanna know because I don't remember putting in credit card info for premium, cause I didn't wanna do that just for a one-month free trial.. So does the major update allow us to freely choose t...
  • Anyk17
  • Rising Star 3
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Spotify forgets the song it's playing after awhile

I have the problem on my Android phone. I can listen to a song, then pause it. And when I'm done work, or have taken like 15-20 minute pause it doesn't want to play again, and I have to open the app again and find what song I were listening to(and us...

  • Music Fan
  • I have the problem on my Android phone. I can listen to a song, then pause it. And when I'm done work, or have taken like 15-20 minute pause it doesn't want to play again, and I have to open the app ...
  • Epage20169
  • Newbie
  • 864 Views
  • 10 replies
  • 0 likes
  • 864 Views
  • 10 replies
  • 0 likes

Widget keeps appearing on lock screen

I can't believe this topic slid into oblivion because the moderators just closed it.As it can be seen in the old thread, other people are annoyed by this "feature", too. The widget with the play buttons keeps showing up no matter what you do. Clean r...

  • Regular
  • I can't believe this topic slid into oblivion because the moderators just closed it. As it can be seen in the old thread, other people are annoyed by this "feature", too.  The widget with the ...
  • 69 Views
  • 0 replies
  • 0 likes
  • 69 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't remove widget from lockscreen

This widget pops up on my lock screen whenever I play something. I don't know why this is happening now, it wasn't like this before. I've tried everything to get rid of it. I turned off my lock screen widgets, even all of my notifications. It's so an...

  • Newbie
  • This widget pops up on my lock screen whenever I play something. I don't know why this is happening now, it wasn't like this before. I've tried everything to get rid of it. I turned off my lock scree...
  • sebeem
  • Regular
  • 16412 Views
  • 18 replies
  • 2 likes
  • 16412 Views
  • 18 replies
  • 2 likes

Solved!! where can i find the Mood and Genre filters for “Liked Songs” ?

I found older articles mentioning this function, but I cannot find it according to the guides, at least in the Android app. Has it been removed? I would also like to use it on the Windows Desktop app.

  • Casual Listener
  • I found older articles mentioning this function, but I cannot find it according to the guides, at least in the Android app. Has it been removed? I would also like to use it on the Windows Desktop app.
  • Samurad
  • Casual Listener
  • 112 Views
  • 2 replies
  • 0 likes
  • 112 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Please increase the song limit, I have reached the 10,000!

I have been using this platform for almost a year now, after reverting from another service. Lately I have reached the song download limit and want to suggest that the song limit needs to go up. We're in 2020 Spotify, at least increase it to 20,000 a...

  • Casual Listener
  • I have been using this platform for almost a year now, after reverting from another service. Lately I have reached the song download limit and want to suggest that the song limit needs to go up.&nbsp...
  • ethan_whitlock
  • Newbie
  • 6184 Views
  • 10 replies
  • 18 likes
  • 000
    10
    limit
  • 6184 Views
  • 10 replies
  • 18 likes

Superuser Contribution ANDROID: Now playing top bar restarts song if song removed from playlist

PlanPremiumCountrySweDevicePixel 6aOperating SystemAndroid My Question or IssueWhen clicking the top bar in the now playing screen on android you are directed to the current playlist and get the current playing song in view (in contrast to the web-pl...

  • Casual Listener
  • Plan Premium Country Swe Device Pixel 6a Operating System Android    My Question or Issue When clicking the top bar in the now playing screen on android you are directed to the cu...
  • srell
  • Casual Listener
  • 90 Views
  • 2 replies
  • 0 likes
  • 90 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "Something went wrong" error when attempting to login

PlanFreeCountryMali (Originally from United States)DeviceGoogle Pixel 2 XLOperating SystemAndroid 11 My Question or IssueUpon trying to use Spotify, the app logged me out and refused to log me back in, giving an error message that says "Something wen...

  • Casual Listener
  • Plan Free Country Mali (Originally from United States) Device Google Pixel 2 XL Operating System Android 11   My Question or Issue Upon trying to use Spotify, the app logged me out and...
  • Loik1
  • Visitor
  • 19912 Views
  • 3 replies
  • 0 likes
  • 19912 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Notification always showing Album Cover from previous Song

PlanPremium CountrySwitzerland DeviceRedmi Note 11 Pro Operating SystemAndroid 12My Question or IssueHi, bascially the subject title says everything. Only had this issue on this phone. Tried reinstalling and deleting data already. Picture or albumcov...

  • Regular
  • Plan Premium   Country Switzerland   Device Redmi Note 11 Pro   Operating System Android 12 My Question or Issue Hi, bascially the subject title says everything. Only h...
  • undefined06855
  • Regular
  • 5982 Views
  • 52 replies
  • 11 likes
  • 5982 Views
  • 52 replies
  • 11 likes

I can't login my account

It keeps saying something went wrong and my internet connection is good

  • Visitor
  • It keeps saying something went wrong and my internet connection is good
  • Amayy
  • Spotify Star
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i listen to playlist music on my pixel watch without the phone nearby?

I do not have LTE on my 1st gen pixel watch. I do have a premium Spotify account. Am i able to download music on the watch so i can listen through headphones when i'm out walking without having my phone nearby?

  • Visitor
  • I do not have LTE on my 1st gen pixel watch. I do have a premium Spotify account. Am i able to download music on the watch so i can listen through headphones when i'm out walking without having my ...
  • Susan_GP
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why aren't my local files playing on Spotify?

I have local files on Spotify, and they're from the device I'm using (Google Pixel 6A) and when I click on a song from my local files to play it, it pops up with an error that says, "This song isn't available on your device right now."

  • Visitor
  • I have local files on Spotify, and they're from the device I'm using (Google Pixel 6A) and when I click on a song from my local files to play it, it pops up with an error that says, "This song isn't ...
  • Novy
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution The spotify app sucks

I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think of is to just make the app more inconvenient and les...

  • Newbie
  • I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think o...
  • CaptainLump
  • Regular
  • 11399 Views
  • 13 replies
  • 19 likes
  • 11399 Views
  • 13 replies
  • 19 likes

Superuser Contribution Android App has become virtually unusable

PlanPremiumCountryAustraliaDevice(ALL ANDROID DEVICES)Operating System(Android all versions) My Question or IssueThis isn't particularly a question, more-so than bringing it to your attention as the app store reviews are hardly seeing any response fr...

  • Music Fan
  • Plan Premium Country Australia Device (ALL ANDROID DEVICES) Operating System (Android all versions)   My Question or Issue This isn't particularly a question, more-so than bringing it ...
  • vaajy
  • Roadie
  • 3855 Views
  • 15 replies
  • 7 likes
  • Android
    buggy
    bugs
    errors
    faults
    not working
    slow
  • 3855 Views
  • 15 replies
  • 7 likes

Superuser Contribution Songs not playing on my phone

PlanPremium StudentCountryItalyDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueHi everyone! A few days ago, I've started having a problem with Spotify on my phone. Every time I try to play a song, it simply won't start, even if I...

  • Visitor
  • Plan Premium Student Country Italy Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue Hi everyone! A few days ago, I've started having a problem with Spotify on...
  • chisomaka
  • Newbie
  • 18092 Views
  • 36 replies
  • 6 likes
  • 18092 Views
  • 36 replies
  • 6 likes

Superuser Contribution music starts immedltly when i switch from another window to spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)since today spitify starts music when pause immedltly when i come frome another app like youtube

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) since today spitify starts music when...
  • Ivelina
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Saida de som dupla

Meu Spotify está tocando no fone e no auto falante automaticamente (simultaneamente), quando conecto a caixa de som toca na caixa de som e no simultaneamente celular. Não sei o que fazer para concertar

  • Visitor
  • Meu Spotify está tocando no fone e no auto falante automaticamente (simultaneamente), quando conecto a caixa de som toca na caixa de som e no simultaneamente celular. Não sei o que fazer para concert...
  • Bittencourt
  • Spotify Star
  • 50 Views
  • 1 replies
  • 0 likes
  • 50 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify lite can't play music

PlanFreeCountrySouth KoreaDeviceXiaomi Redmi K30SOperating SystemAndroid 12 My Question or IssueSpotify lite can't play music and flashes back once music is played. All other functions work fine and the internet is fine.

  • Visitor
  • Plan Free Country South Korea Device Xiaomi Redmi K30S Operating System Android 12   My Question or Issue Spotify lite can't play music and flashes back once music is played. All other...
  • Joan
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth devices name not being displayed by android app

Spotify doesn't display Bluetooth devices name anymore, I mean earbuds and external speakers DO WORK but the app doesn't show the name of the device or the headphone symbol and green letters like it used to, it shows the blank space like it was playi...

  • Casual Listener
  • Spotify doesn't display Bluetooth devices name anymore, I mean earbuds and external speakers DO WORK but the app doesn't show the name of the device or the headphone symbol and green letters like it ...
  • furious_pl
  • Casual Listener
  • 216 Views
  • 7 replies
  • 2 likes
  • 216 Views
  • 7 replies
  • 2 likes