Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27860 Views
  • 59 replies
  • 23 likes
  • 27860 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870415 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870415 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24746 Views
  • 3 replies
  • 0 likes
  • 24746 Views
  • 3 replies
  • 0 likes

Superuser Contribution SD card performance issue fix

Hello everyone, I've been using spotify on android for a number of years. but with small capacity phones. 16gb, 32 gb and now 64 gb with a s9 plus. i've always bought cheap sd cards to massively increase storage at a relatively cheap cost. But whenev...

  • Music Fan
  • Hello everyone,   I've been using spotify on android for a number of years. but with small capacity phones. 16gb, 32 gb and now 64 gb with a s9 plus.   i've always bought cheap sd cards...
  • vaajy
  • Roadie
  • 1529 Views
  • 2 replies
  • 2 likes
  • Android
    cheap
    fast
    Fix
    sd card
    slow
  • 1529 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't play many downloaded songs

PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid 14Spotify Version8.8.90.893 Half of the songs in my downloaded Liked songs don't play when tapped. The song bar disappears when they are tapped. But I can play those same songs from the Sea...

  • Regular
  • Plan Premium Country Canada Device Pixel 6 Operating System Android 14 Spotify Version 8.8.90.893   Half of the songs in my downloaded Liked songs don't play when tapped. The song bar...
  • Eni
  • Moderator
  • 220 Views
  • 7 replies
  • 0 likes
  • Android
    downloaded
    Pixel 6
  • 220 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Limite de dispositvo

Cuando quiero descargar musica en me dice que se alcanzo el limite de dispostivo. Eliminar las descargas de otros dispositivos. Solo tengo 2 dispositivos el celular que borre todaa las decargas y el reloj q no tiene descargas. Tuve que emparejar vari...

  • Newbie
  •   Cuando quiero descargar musica en me dice que se alcanzo el limite de dispostivo.  Eliminar las descargas de otros  dispositivos. Solo tengo 2 dispositivos el celular que borre...
  • OscarDC
  • Moderator
  • 485 Views
  • 4 replies
  • 0 likes
  • 485 Views
  • 4 replies
  • 0 likes

Superuser Contribution DJ algorithm

While I was using the DJ the other day, the button to skip a set was accidentally pressed. I pressed back to listen to the set again, but since then it hasn't played a set of songs similar to that (old school hip hop) despite me having loads of it in...

  • Music Fan
  • While I was using the DJ the other day, the button to skip a set was accidentally pressed. I pressed back to listen to the set again, but since then it hasn't played a set of songs similar to that (o...
  • Ara_K
  • Music Fan
  • 120 Views
  • 2 replies
  • 0 likes
  • 120 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify will forget what last played after a while and play pop music

After a while of not playing music with Spotify whenever I go to press play from the pull down notification tab on my phone it will occasionally not play what it says is in the greyed out window and then start playing pop music from artists that I ha...

  • Regular
  • After a while of not playing music with Spotify whenever I go to press play from the pull down notification tab on my phone it will occasionally not play what it says is in the greyed out window and ...
  • OscarDC
  • Moderator
  • 767 Views
  • 16 replies
  • 1 likes
  • 767 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify plays songs not added to the queue, Smartshuffle is turned off.

Spotify plays songs not added to the queue, Smartshuffle is turned off, And it also at random starts to play music if the app is active as background process.It actually changes at random times to completely different albums and wipes my queue, To mu...

  • Casual Listener
  • Spotify plays songs not added to the queue, Smartshuffle is turned off, And it also at random starts to play music if the app is active as background process. It actually changes at random times t...
  • Vasil
  • Moderator
  • 129 Views
  • 2 replies
  • 0 likes
  • 129 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify music keeps playing on android even while app is closed.

On 2019 Shield TV Pro, when Spotify app is closed music keeps playing/pausing when play/pause button played on Shield Tv remote

  • Visitor
  • On 2019 Shield TV Pro, when Spotify app is closed music keeps playing/pausing when play/pause button played on Shield Tv remote
  • -_dzh92fnpza
  • Music Fan
  • 255 Views
  • 2 replies
  • 1 likes
  • 255 Views
  • 2 replies
  • 1 likes

Superuser Contribution Bluetooth headphonee in use no longer shown in Android app v. 8.9.6.458

Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.

  • Casual Listener
  • Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.
  • lyubomir_bg
  • Casual Listener
  • 107 Views
  • 2 replies
  • 0 likes
  • 107 Views
  • 2 replies
  • 0 likes

App crashes when. I try to use search button

Everytime I use the search button the app crashes, I've tried uninstalling the app and re-downloading it but the problem just re appears a few days later

  • Visitor
  • Everytime I use the search button the app crashes, I've tried uninstalling the app and re-downloading it but the problem just re appears a few days later
  • RobH99
  • Casual Listener
  • 1885 Views
  • 3 replies
  • 0 likes
  • 1885 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Album songs won't play in order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • teleportalfuture
  • Newbie
  • 42485 Views
  • 45 replies
  • 1 likes
  • 42485 Views
  • 45 replies
  • 1 likes

Superuser Contribution Sangean wont connect

My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...

  • Regular
  • My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...
  • AlejaR
  • Moderator
  • 539 Views
  • 8 replies
  • 1 likes
  • 539 Views
  • 8 replies
  • 1 likes

Superuser Contribution How to BLOCK (not toggle/disable) Canvas on Android phone

How to BLOCK (not toggle/disable) Canvas on Android phone.We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Fully Kiosk Browser and App Lockdown" and I can lock ind...

  • Newbie
  • How to BLOCK (not toggle/disable) Canvas on Android phone. We have provided the kids with Android phones to access Spotify and one other app only. The phones are locked down using an app called "Ful...
  • Smed21
  • Newbie
  • 620 Views
  • 3 replies
  • 2 likes
  • 620 Views
  • 3 replies
  • 2 likes

spotify not working on my wifi!

hiya, ty for your time - very tech-literate person, and help is my last resortspotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mobile data firstother apps dotried clean uninstallusing a...

  • Newbie
  • hiya, ty for your time - very tech-literate person, and help is my last resort spotify does not connect on my home wifi (or my uni wifi) therefore stuck on loading screen if I don't connect to mob...
  • 68 Views
  • 0 replies
  • 0 likes
  • 68 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution New car mode UI sucks

This is obviously in the wrong category but I didn't see where else to post it. The new car mode UI is bad. Looks great, like a desktop UI should, but is about as far away from driver friendly as you can get. The old one was was simple, the new one h...

  • Regular
  • This is obviously in the wrong category but I didn't see where else to post it.    The new car mode UI is bad. Looks great, like a desktop UI should, but is about as far away from driver ...
  • marciocajahiba
  • Regular
  • 984 Views
  • 2 replies
  • 0 likes
  • Other
  • 984 Views
  • 2 replies
  • 0 likes

Superuser Contribution Car Mode Won't Turn On/Off

When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in the settings, it wouldn't turn off. I have tried disa...

  • Regular
  • When I opened Spotify a few hours ago on my phone, it was locked in car mode. I was only able to get the minimalist look without having the previous interface. When I tried to turn off car mode in th...
  • Thatbananadoh
  • Newbie
  • 2470 Views
  • 5 replies
  • 0 likes
  • 2470 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't log in on my new phone

PlanFree/PremiumCountry Device Oppo(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device Oppo (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &n...
  • Ivelina
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song listed in album but link is greyed out

Mr and mrs smith album(the actual vocal version) has a song by Alana D, baby bay listed but you cant play it. Several others on the album are also unavailable. Is this some weird loss of license on spotify?

  • Casual Listener
  • Mr and mrs smith album(the actual vocal version) has a song by Alana D, baby bay listed but you cant play it. Several others on the album are also unavailable. Is this some weird loss of license on s...
  • Yordan
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Web Preview No Longer Showing When Shared

PlanPremiumCountryUSA DeviceSamsung Galaxy 23Operating SystemAndroid version 13 My Question or IssueWith the recent change to the URL length when sharing songs via text, the web preview no longer shows. Previously, the web preview would show album or...

  • Casual Listener
  • Plan Premium Country USA   Device Samsung Galaxy 23 Operating System Android version 13   My Question or Issue With the recent change to the URL length when sharing songs via tex...
  • halistine
  • Newbie
  • 191 Views
  • 6 replies
  • 0 likes
  • 191 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Car mode turns itself back on.

PlanPremiumCountryUSDeviceSamsung galaxy s20 ultra 5gOperating SystemAndroid 11 My Question or IssueI hate car mode with a burning passion. I turn it off in settings. If I close the app and reopen it's back on. Please make it stop. I have done a clea...

  • Casual Listener
  •   Plan Premium Country US Device Samsung galaxy s20 ultra 5g Operating System Android 11   My Question or Issue I hate car mode with a burning passion. I turn it off in settings....
  • moreece
  • Newbie
  • 432 Views
  • 2 replies
  • 1 likes
  • car mode
  • 432 Views
  • 2 replies
  • 1 likes