Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27641 Views
  • 59 replies
  • 23 likes
  • 27641 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870345 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870345 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24729 Views
  • 3 replies
  • 0 likes
  • 24729 Views
  • 3 replies
  • 0 likes

Playing Multiple Playlists Within a Folder on Mobile

PlanPremiumCountryChileOperating SystemAndroid My Question or IssueThis is a functionality that should be re-implemented: https://community.spotify.com/t5/Live-Ideas/Mobile-View-amp-Shuffle-all-Tracks-in-Playlist-Folders/idi-p/1603026

  • Casual Listener
  • Plan Premium Country Chile Operating System Android   My Question or Issue This is a functionality that should be re-implemented: https://community.spotify.com/t5/Live-Ideas/Mobile-View-...
  • 343 Views
  • 0 replies
  • 1 likes
  • 343 Views
  • 0 replies
  • 1 likes

Superuser Contribution Group Session No Sound

PlanPremiumCountryUKDevice Samsung Galaxy 9 Operating System( Android 9 My Question or IssueWhen using the group session feature with my friends the host can only hear sound where as I can't, they are using iOS and are using the feature to connect mu...

  • Visitor
  •   Plan Premium Country UK Device  Samsung Galaxy 9  Operating System ( Android 9   My Question or Issue When using the group session feature with my friends the host ca...
  • Ivan
  • Spotify Legend
  • 20194 Views
  • 8 replies
  • 11 likes
  • bug
    Group Session
    no sound
  • 20194 Views
  • 8 replies
  • 11 likes

Superuser Contribution Tracklist pauses when playing on Samsung Galaxy Core Prime

PlanPremiumCountryUKDeviceGalaxy Core PrimeOperating SystemAndroid 5.1.1 My Question or IssueI have an issue when I try to play any tracklist on my Samsug Galaxy Core Prime and I wonder if anyone has a solution? About 2 or 3 songs into playing the tr...

  • Casual Listener
  • Plan Premium Country UK Device Galaxy Core Prime Operating System Android 5.1.1   My Question or Issue I have an issue when I try to play any tracklist on my Samsug Galaxy Core Prime a...
  • Mr73
  • Casual Listener
  • 443 Views
  • 2 replies
  • 0 likes
  • 443 Views
  • 2 replies
  • 0 likes

Can't login "You are offline" error

Plan: now Free (was Premium)Country: Czech RepublicDevice: Mi 9 SEOperating System: Android 10 (MIUI Global 11.0.6 stable) === Hi guys, i need your help to solve this please. I tried clearing cache/all data from app, several reboots, then reinstalled...

  • Regular
  • Plan: now Free (was Premium) Country: Czech Republic Device: Mi 9 SE Operating System: Android 10 (MIUI Global 11.0.6 stable)  ===   Hi guys, i need your help to solve this pleas...
  • sira_spota
  • Regular
  • 661 Views
  • 1 replies
  • 2 likes
  • 661 Views
  • 1 replies
  • 2 likes

Superuser Contribution Streaming Counts should be available on Android like they are with iOS

PlanPremiumCountryUSADeviceLG G6Operating SystemAndroid 10 My Question or IssueAll of my friends who have iOS are able to see streaming counts via their apps, the counts are also on the badly designed desktop program for Windows 10. But I primarily u...

  • Casual Listener
  • Plan Premium Country USA Device LG G6 Operating System Android 10   My Question or Issue All of my friends who have iOS are able to see streaming counts via their apps, the counts are ...
  • Petya
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

My Spotify Is Broken (& It Might Be Breaking My SD Card, As Well)

PlanPremiumCountrySouth AfricaDeviceSamsung A5Operating SystemAndroid OreoStorageSD Card (64GB)Number Of Songs Currently In Library (Liked Songs)4,138Spotify App Version8.5.68.904 My IssueIt started with little things.For examples,Songs would stop pl...

  • Newbie
  • Plan Premium Country South Africa Device Samsung A5 Operating System Android Oreo Storage SD Card (64GB) Number Of Songs Currently In Library (Liked Songs) 4,138 Spotify App Version 8.5....
  • 270 Views
  • 0 replies
  • 1 likes
  • 270 Views
  • 0 replies
  • 1 likes

Superuser Contribution Liked song playlist disappeared with all songs

PlanFree/PremiumCountry DeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWent onto my Spotify and all my liked songs are gone even the file that holds them. When I look up a song I had on that playlist...

  • Newbie
  • Plan Free/Premium Country   Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Went onto my Spotify and all my liked song...
  • Petya
  • Community Legend
  • 456 Views
  • 3 replies
  • 0 likes
  • 456 Views
  • 3 replies
  • 0 likes

My Albums are gone after new app update

After the update I went into Spotify and all my albums were not listed there anymore. It seems they are still downloaded but hard to find. I will attach a screenshot of the albums tab now in my Spotify. PlanPremium CountrySwedenDeviceSonyOperating Sy...

  • Visitor
  • After the update I went into Spotify and all my albums were not listed there anymore. It seems they are still downloaded but hard to find. I will attach a screenshot of the albums tab now in my Spoti...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

No reproducen la mayoría de las canciones

PlanPremiumCountryColombiaDeviceXiaomi redmi note 7Operating SystemAndroidMy Question or IssueNo me aparecen en gris, todas se ven perfectamente como si las pudiera reproducir como siempre, pero cuando selecciono la canción para escucharla (o cuando ...

  • Visitor
  • Plan Premium Country Colombia Device Xiaomi redmi note 7 Operating System Android My Question or Issue No me aparecen en gris, todas se ven perfectamente como si las pudiera reproducir como ...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Can´t skip just one song with bluetooth headphones

PlanPremiumCountryColombiaDeviceAsus Zenfone Max M1Operating SystemAndroid 8 My Question or IssueWhen i try to skip the current song with the controlls of my bluetooth headphones the next song also skips (If i am listening the first song and skip it,...

  • Visitor
  • Plan Premium Country Colombia Device Asus Zenfone Max M1 Operating System Android 8   My Question or Issue When i try to skip the current song with the controlls of my bluetooth headph...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Make spotify play in background after closing app via ||| button like deazer do.

Plan PremiumCountry Ukraine DeviceLenovo K5 Pro (android 9) Operating SystemAndroid 9 My Question or IssueWhen you close spotify app on Android 9 it's automatically unload from notification bar and player stop playing. So i forced to keep running dee...

  • Casual Listener
  • Plan Premium Country Ukraine   Device Lenovo K5 Pro (android  9)   Operating System Android 9   My Question or Issue When you close spotify app on Android 9 it's au...
  • ololosonforf
  • Casual Listener
  • 1510 Views
  • 1 replies
  • 1 likes
  • 1510 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some albums can be only played on shuffle while i can choose specific song on others

PlanPremiumCountrySerbiaDeviceHuawei P30 LiteOperating SystemAndriod My Question or IssueWhy some albums can be played only on shuffle while i can choose specific song on others. I dont know whats causing the problem.

  • Visitor
  • Plan Premium Country Serbia Device Huawei P30 Lite Operating System Andriod   My Question or Issue Why some albums can be played only on shuffle while i can choose specific song on oth...
  • Petya
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Import Music not showing songs

PlanPremiumCountryAustralia DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or Issuewhen i tap "Import your music" on my phone app only 15 songs come up when i have over 200 on my phone. i have tried syncing with my computer and eve...

Screenshot_20200726-173308_Spotify[1].jpg Screenshot_20200726-173550_My_Files[1].jpg
  • Visitor
  • Plan Premium Country Australia   Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue when i tap "Import your music" on my phone app only 15 songs co...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Scroll bar absent in liked songs

PlanPremiumCountryUSDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueThe scroll bar in the Liked Songs is present when sorted by "Title" or "Recently added", but it is gone when sorted by "Artist" or "Album". It would be great if th...

  • Newbie
  • Plan Premium Country US Device Samsung Galaxy 9+ Operating System Android   My Question or Issue The scroll bar in the Liked Songs is present when sorted by "Title" or "Recently added"...
  • Sen_
  • Music Fan
  • 561 Views
  • 1 replies
  • 1 likes
  • 561 Views
  • 1 replies
  • 1 likes

Remove shuffle button (#noshuffle)

Plan PremiumCountry Device(Paranoid) Android I never play songs in shuffle. (Mozarts KV41 in shuffle play? wth) How do i remove this silly "feature"

  • Music Fan
  • Plan Premium Country   Device (Paranoid) Android     I never play songs in shuffle. (Mozarts KV41 in shuffle play? wth) How do i remove this silly "feature"  
  • Sen_
  • Music Fan
  • 379 Views
  • 1 replies
  • 1 likes
  • shuffle
  • 379 Views
  • 1 replies
  • 1 likes

My Spotify Android App only works when i'm online

PlanPremiumCountryGermany DeviceCyrus CS40 Operating SystemAndroid 7.0 My Question or IssueHey,Since yesterday (the last update) everytime i turn of the internet (Wifi or mobile) of my phone spotify crashes and closes.I had an issue that my subsribed...

  • Visitor
  • Plan Premium Country Germany   Device Cyrus CS40   Operating System Android 7.0   My Question or Issue Hey, Since yesterday (the last update) everytime i turn of the inter...
  • 259 Views
  • 0 replies
  • 0 likes
  • Crash Android
    not working
    Offline Android
  • 259 Views
  • 0 replies
  • 0 likes

How to stop Android Spotify app controlling echo dot volume when the app is in the background?

PlanFree/PremiumCountryUSDeviceXiaomi Mi 9Operating SystemAndroid Oreo My Question or IssueHow to stop Android Spotify app controlling echo dot volume when the app is in the background?

  • Visitor
  •   Plan Free/Premium Country US Device Xiaomi Mi 9 Operating System Android Oreo   My Question or Issue How to stop Android Spotify app controlling echo dot volume when the a...
  • Sen_
  • Music Fan
  • 674 Views
  • 1 replies
  • 0 likes
  • 674 Views
  • 1 replies
  • 0 likes

Bug app android

I have a problem with spotify, when I click on the storage to change the path to save songs, my application is disabled.Sorry if something is not clear, I wrote via Google translator DeviceZte blade a522Operating SystemAndroid 7.1

  • Casual Listener
  • I have a problem with spotify, when I click on the storage to change the path to save songs, my application is disabled. Sorry if something is not clear, I wrote via Google translator 🙂   De...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Hide song feature disappeared

PlanPremiumCountryUKDeviceGoogle Pixel 3a XLOperating SystemAndroid v9.0 (Pie)My Question or IssueHi there, The hide song feature has disappeared. This was the best feature you ever released, where's it gone? Thanks, Andrew

  • Visitor
  • Plan Premium Country UK Device Google Pixel 3a XL Operating System Android v9.0 (Pie) My Question or Issue Hi there,  The hide song feature has disappeared. This was the best feature y...
  • 305 Views
  • 0 replies
  • 2 likes
  • Hide song feature
  • 305 Views
  • 0 replies
  • 2 likes

Why cant i listen album 第一幕?

(Bad english alert)Hi, im new in this stuff, so i have a questionWhy cant i listen album 第一幕? I cant even find this album properli in app, so i just find it in google, and cant play it.I can add in favorit, but cant play it.But another album from sam...

  • Visitor
  • (Bad english alert) Hi, im new in this stuff, so i have a question Why cant i listen album 第一幕? I cant even find this album properli in app, so i just find it in google, and cant play it. I can ad...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes