Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27870 Views
  • 59 replies
  • 23 likes
  • 27870 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870419 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870419 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24747 Views
  • 3 replies
  • 0 likes
  • 24747 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bug report: I can't play a song from an artist profile

There's a bug, (I experienced it on mobile), where you cant play a song from an artist profile, you have to play the song from an album or put the song in a playlist in order to work. Please fix this bug.

  • Newbie
  • There's a bug, (I experienced it on mobile), where you cant play a song from an artist profile, you have to play the song from an album or put the song in a playlist in order to work. Please fix this...
  • Novy
  • Moderator
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Superuser Contribution What do I do if Spotify won't play anything? No matter if downloaded or not

It doesn't matter which song I select, it just won't play. I was listening to a song, and everything broke after that song was finished. I exited offline mode to check if that was the issue but it wasn't.

  • Visitor
  • It doesn't matter which song I select, it just won't play. I was listening to a song, and everything broke after that song was finished. I exited offline mode to check if that was the issue but it wa...
  • MartinT
  • Moderator
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aplicativo muito lento

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo offline mesmo nos dados móveis, antes eu conseguia...

  • Newbie
  • Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo...
  • Ivelina
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do you phrase a voice command to get spotify to play a playlist.

When using Spotify with Android Auto, no matter how I phrase the request, spotify plays either a song or a band with a similar name instead of the playlist requested.

  • Casual Listener
  • When using Spotify with Android Auto, no matter how I phrase the request, spotify plays either a song or a band with a similar name instead of the playlist requested.
  • Ivelina
  • Moderator
  • 101 Views
  • 3 replies
  • 0 likes
  • 101 Views
  • 3 replies
  • 0 likes

Spotify web player

So every time i try to use the web player it keeps redirecting me to the appPlanFreeCountryENGLANDDevicegalaxy tab a6Operating SystemAndroid 9 (I think)My Question or Issue

  • Visitor
  • So every time i try to use the web player it keeps redirecting me to the app Plan Free Country ENGLAND Device galaxy tab a6 Operating System Android 9 (I think) My Question or Issue  
  • ghoulsf00led
  • Visitor
  • 2050 Views
  • 2 replies
  • 1 likes
  • 2050 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playing an empty queue on free Spotify

I am using the free plan of Spotify on a Google Pixel 6a. Twice now I have tried to listen to a playlist on my phone (which I had had no problems with in the past) in which one song will play before playing a song from the "queue". Now, I did have a ...

  • Casual Listener
  • I am using the free plan of Spotify on a Google Pixel 6a. Twice now I have tried to listen to a playlist on my phone (which I had had no problems with in the past) in which one song will play before ...
  • Ivelina
  • Moderator
  • 147 Views
  • 5 replies
  • 0 likes
  • 147 Views
  • 5 replies
  • 0 likes

Let me permanently disable Smart Shuffle

Plan: PremiumCountry: USADevice: Pixel 3xl I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. When I turn off shuffle because I am in a block of songs I want ...

  • Newbie
  • Plan: Premium Country: USA Device: Pixel 3xl   I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. ...
  • WesleyTk
  • Newbie
  • 25428 Views
  • 24 replies
  • 212 likes
  • 25428 Views
  • 24 replies
  • 212 likes

Superuser Contribution Why does my Spotify playlist look different?

PlanFreeCountryPhilippines DeviceRealme 6iOperating SystemAndroid 11 My Question or IssueWhen I opened my playlist, it looked different than usual. Instead of a song list, it only displayed song names and the artist/composer. When I try to play a son...

  • Casual Listener
  • Plan Free Country Philippines  Device Realme 6i Operating System Android 11   My Question or Issue When I opened my playlist, it looked different than usual. Instead of a song lis...
  • BananaIsHere
  • Visitor
  • 7929 Views
  • 2 replies
  • 0 likes
  • Android
  • 7929 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify causes significant battery drain on Pixel 8 Pro

Pixel 8 Pro, Android 14, Spotify Premium build 8.8.76.667, Sweden. Brand new phone and first day of use, and installed the app earlier today. Spotify has somehow managed to drain 38% (!) of battery with 4 minutes screen time and 4h 44 mins background...

  • Regular
  • Pixel 8 Pro, Android 14, Spotify Premium build 8.8.76.667, Sweden.   Brand new phone and first day of use, and installed the app earlier today.  Spotify has somehow managed to drain 38% (...
  • Tsikos
  • Visitor
  • 17575 Views
  • 81 replies
  • 19 likes
  • 17575 Views
  • 81 replies
  • 19 likes

Superuser Contribution Disable concert banner and duo popups I get every week

PlanPremiumCountryFranceDeviceNothing Phone 1Operating SystemAndroid 13 My Question or IssueEvery week I get a banner on the top of the app, letting me know there is a concert for a specific artist in 2024. It's the same ad every week.Also, I get pop...

  • Regular
  • Plan Premium Country France Device Nothing Phone 1 Operating System Android 13   My Question or Issue Every week I get a banner on the top of the app, letting me know there is a concer...
  • fooobar
  • Music Fan
  • 663 Views
  • 10 replies
  • 8 likes
  • 663 Views
  • 10 replies
  • 8 likes

Superuser Contribution My song keeps playing infinitely

PlanFamily PremiumCountryChileDeviceMI BOX SOperating SystemAndroid 9 My Question or IssueMy song keeps playing, infinitely, even when I'm done, and it doesn't go to the next track on my playlist, this happens to me a couple of times a day.Example in...

  • Casual Listener
  • Plan Family Premium Country Chile Device MI BOX S Operating System Android 9   My Question or Issue My song keeps playing, infinitely, even when I'm done, and it doesn't go to the next...
  • Joan
  • Moderator
  • 2053 Views
  • 9 replies
  • 1 likes
  • endless
    infinitely
  • 2053 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify keeps pausing when I'm not on the app

PlanPremiumCountryUSADeviceTCL (unsure the exact type)Operating SystemAndroidMy Question or IssueWhen I leave Spotify or turn off my phone after about 30 seconds the music stops and will only continue playing when I get back onto the app, pausing it ...

  • Visitor
  • Plan Premium Country USA Device TCL (unsure the exact type) Operating System Android My Question or Issue When I leave Spotify or turn off my phone after about 30 seconds the music stops and...
  • christy5150
  • Newbie
  • 618 Views
  • 8 replies
  • 0 likes
  • 618 Views
  • 8 replies
  • 0 likes

Music stops playing after turning off shuffle for first time.

After opening the app and selecting a song in the playlist, if I turn shuffle off before the song ends, the next song will not play and the music will just stop instead of continuing to play in order. It will also lose its place in the playlist and I...

  • Visitor
  • After opening the app and selecting a song in the playlist, if I turn shuffle off before the song ends, the next song will not play and the music will just stop instead of continuing to play in order...
  • Kmax1223
  • Visitor
  • 120 Views
  • 2 replies
  • 0 likes
  • 120 Views
  • 2 replies
  • 0 likes

Spotify Unusable

PlanPremiumCountryUSADeviceGalaxy S21Operating SystemAndeoid Version 14 One UI Version 6 My Question or IssueSpotify has been lagging for awhile. It would say it was offline when it wasn't, songs just stopping and restarting minutes later, nothing wo...

  • Casual Listener
  • Plan Premium Country USA Device Galaxy S21 Operating System Andeoid Version 14 One UI Version 6   My Question or Issue Spotify has been lagging for awhile. It would say it was offline ...
  • Skyborg
  • Casual Listener
  • 120 Views
  • 2 replies
  • 0 likes
  • 120 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Flashing Between Thumbnail and Video

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10eOperating SystemAndroid 12Spotify Version8.8.22.510 My Question or IssueThere seems to be a visual bug that causes the screen to flicker between the thumbnail and music videoSteps to Reproduce Minimize...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy S10e Operating System Android 12 Spotify Version 8.8.22.510   My Question or Issue There seems to be a visual bug that causes the sc...
  • AlejaR
  • Moderator
  • 138 Views
  • 3 replies
  • 0 likes
  • 138 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on walkman

Each time I reboot walkman all downloads disappear app wont see sd card.. reinstal app and i get spotify storage back with sd card.. is any ways to make app work without this issue and do not download playlist each time when i turn it on.

  • Visitor
  • Each time I reboot walkman all downloads disappear app wont see sd card.. reinstal app and i get spotify storage back with sd card.. is any ways to make app work without this issue and do not downloa...
  • Vasil
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Folders are turning saved albums into playlists under my name?

PlanPremium DuoCountryNew ZealandDevice(Samsung Galaxy S20 FEOperating SystemAndroid My Question or IssueThe folders feature is turning saved albums and playlists into playlists under my name. I can't for the life of me figure out how to fix it and I...

  • Newbie
  • Plan Premium Duo Country New Zealand Device (Samsung Galaxy S20 FE Operating System Android  My Question or Issue The folders feature is turning saved albums and playlists into playlist...
  • Vasil
  • Moderator
  • 100 Views
  • 1 replies
  • 0 likes
  • "android"
    Folder Playlist
  • 100 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong artwork cover on car's Bluetooth.

PlanPremiumCountryGreeceDeviceNothing Phone 1 Operating SystemAndroid 13CarHyundai Tucson (2021) My Question or IssueMobile connected via Bluetooth (not android auto with cable, only Bluetooth).Music plays from Spotify. The title and the artwork cove...

  • Casual Listener
  • Plan Premium Country Greece Device Nothing Phone 1  Operating System Android 13 Car Hyundai Tucson (2021)   My Question or Issue Mobile connected via Bluetooth (not android...
  • ilkereryilmaz
  • Regular
  • 4534 Views
  • 66 replies
  • 2 likes
  • artwork cover
    avrcp
    bluetooth
  • 4534 Views
  • 66 replies
  • 2 likes

Superuser Contribution "Get the Best Experience on Android 12..." Pop Up

PlanPremiumCountryUSDeviceGalaxy Note 20 UltraOperating SystemAndroid 12 My Question or IssueI keep getting a pop up that says "Get the best Spotify experience on Android 12...Allow Bluetooth". I don't necessarily see a reason to allow bluetooth sinc...

  • Visitor
  • Plan Premium Country US Device Galaxy Note 20 Ultra Operating System Android 12   My Question or Issue I keep getting a pop up that says "Get the best Spotify experience on Android 12....
  • mwarnslei
  • Casual Listener
  • 41336 Views
  • 94 replies
  • 44 likes
  • 41336 Views
  • 94 replies
  • 44 likes