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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27642 Views
  • 59 replies
  • 23 likes
  • 27642 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870345 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870345 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24729 Views
  • 3 replies
  • 0 likes
  • 24729 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Controls for Pause/Next song gone from Notification bar

Hello community, I've tried my best finding a related post, but I'm at my wits end, so here I go. Recently (about a week ago) the controls to pause or skip to the next song have been gone from my notification bar, both when my phone is locked and whe...

  • Newbie
  • Hello community, I've tried my best finding a related post, but I'm at my wits end, so here I go.       Recently (about a week ago) the controls to pause or skip to the next song h...
  • faulknn
  • Casual Listener
  • 4843 Views
  • 24 replies
  • 8 likes
  • Android
    notification bar
  • 4843 Views
  • 24 replies
  • 8 likes

Superuser Contribution [CHROMECAST] not connecting 12.2022

PlanFamily PremiumCountryHungaryDeviceSamsung Galaxy S20FE & A52Operating SystemAndroid 13 My Question or IssueI have 2 Chromecasts in two bedrooms and a Chromecast with Google TV 4K in the living room. Streaming works with ANY other apps, except Spo...

  • Newbie
  • Plan Family Premium Country Hungary Device Samsung Galaxy S20FE & A52 Operating System Android 13   My Question or Issue I have 2 Chromecasts in two bedrooms and a Chromecast with ...
  • MihailY
  • Moderator
  • 650 Views
  • 7 replies
  • 4 likes
  • 650 Views
  • 7 replies
  • 4 likes

Superuser Contribution Sound effects always changing in every other song (Vivo)

PlanFree/PremiumCountryPhilippinesDeviceVivo Y20i V2032Operating SystemAndroid 12 My Question or IssueSo I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Effects thing on my Spotify app which has different sound effects, such as Pan...

  • Newbie
  • Plan Free/Premium Country Philippines Device Vivo Y20i V2032 Operating System Android 12   My Question or Issue So I have a Vivo Y20i V2032 which has this Deepfield Deep Space Sound Ef...
  • jebkaa
  • Newbie
  • 504 Views
  • 2 replies
  • 0 likes
  • 504 Views
  • 2 replies
  • 0 likes

Superuser Contribution There is an hour of silence in one podcast's episodes

Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast episode displays on my phone as ~2 1/2 hours long. My ...

  • Casual Listener
  • Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast epi...
  • Joan
  • Moderator
  • 87 Views
  • 1 replies
  • 1 likes
  • 87 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music is gone

PlanPremiumCountrySwedenDeviceLGv30sOperating SystemAndroid My Question or IssueI've tried to look through the forum but can't find my issue, and I'm not sure where to put it so I'll try here and hope for the best. I can't access my music, at all, fr...

  • Casual Listener
  • Plan Premium Country Sweden Device LGv30s Operating System Android   My Question or Issue I've tried to look through the forum but can't find my issue, and I'm not sure where to put it...
  • Pandaora
  • Casual Listener
  • 130 Views
  • 2 replies
  • 0 likes
  • 130 Views
  • 2 replies
  • 0 likes

Superuser Contribution Instagram storylerimde Canvaslar gözükmüyor?

Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?

  • Visitor
  • Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?
  • Eni
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android]Podcast sort keeps resetting

PlanPremiumCountryUSADeviceLG V30Operating SystemAndroid 9 My Question or IssueWhenever I change the sort order for podcast episodes, it reverts to the default sort order after a few seconds. I prefer to sort from oldest to newest for podcasts that I...

  • Casual Listener
  •   Plan Premium Country USA Device LG V30 Operating System Android 9   My Question or Issue Whenever I change the sort order for podcast episodes, it reverts to the default sort o...
  • RnBAmbassador
  • Gig Goer
  • 2057 Views
  • 20 replies
  • 2 likes
  • 2057 Views
  • 20 replies
  • 2 likes

Superuser Contribution My songs won’t pause even after I press the pause button and exit the app

So I listen to music a lot. I sometimes have the Spotify app and another app in split mode to easily access it. Recently, it just started doing this thing where it’s either playing another song with the previous song’s title card. The worst thing tha...

  • Newbie
  • So I listen to music a lot. I sometimes have the Spotify app and another app in split mode to easily access it. Recently, it just started doing this thing where it’s either playing another song with ...
  • OscarDC
  • Moderator
  • 789 Views
  • 1 replies
  • 1 likes
  • 789 Views
  • 1 replies
  • 1 likes

Superuser Contribution Hiding a song does nothing

I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song in either situation because then I could just FF or ...

  • Casual Listener
  • I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song i...
  • Eni
  • Moderator
  • 344 Views
  • 7 replies
  • 2 likes
  • 344 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify closing when i launch a Game

PremiumCountryFranceDeviceXiaomi redmi 9AOperating SystemAndroid 10 My Question or IssueWhen i'm playing my playlist and launch a mobile game at loading screen spotify close by himself. Can i have some help please. Thanks

  • Regular
  •   Premium Country France Device Xiaomi redmi 9A Operating System Android 10   My Question or Issue When i'm playing my playlist and launch a mobile game at loading screen spotify ...
  • AnnaFrost
  • Music Fan
  • 569 Views
  • 8 replies
  • 0 likes
  • 569 Views
  • 8 replies
  • 0 likes

Disable auto download of updated music playlists

Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/limited data allowance. Add option for manual updati...

  • Newbie
  • Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/l...
  • Adeywilliams
  • Newbie
  • 1285 Views
  • 2 replies
  • 6 likes
  • 1285 Views
  • 2 replies
  • 6 likes

Solved!!Superuser Contribution [Android] App crashes constantly

PlanPremiumCountryAustriaDeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueSince I had a software update on my phone I cannot open Spotify anymore. It crashes instantly. I have already tried rebooting, reinstalling and reinstalling,...

  • Casual Listener
  • Plan Premium Country Austria Device Samsung Galaxy 9 Operating System Android 9   My Question or Issue Since I had a software update on my phone I cannot open Spotify anymore. It crash...
  • gachogavacho
  • Visitor
  • 71023 Views
  • 6 replies
  • 1 likes
  • Android
    Trouble Shooting
  • 71023 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify Android keeps stopping playing when on Bluetooth

PlanPremiumCountryMexicoDeviceOnePlus 7Operating SystemOxygenOS 10.03 / Android 10My Question or IssueAudio keeps stopping randomly, after few minutes playing, only when on Bluetooth.I actually only use spotify when connected to something Bluetooth, ...

  • Regular
  • Plan Premium Country Mexico Device OnePlus 7 Operating System OxygenOS 10.03 / Android 10 My Question or Issue Audio keeps stopping randomly, after few minutes playing, only when on Bluetoot...
  • alcheringa
  • Newbie
  • 17369 Views
  • 17 replies
  • 8 likes
  • 17369 Views
  • 17 replies
  • 8 likes

Superuser Contribution Search voice option replaced with stupid camera option. Camera? wth???

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yordan
  • Moderator
  • 406 Views
  • 7 replies
  • 2 likes
  • 406 Views
  • 7 replies
  • 2 likes

Superuser Contribution How to start a playlist from the start?

I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle

  • Casual Listener
  • I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle
  • Yordan
  • Moderator
  • 909 Views
  • 1 replies
  • 0 likes
  • 909 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Crashes on Google Nest Hub 2nd Gen

PlanPremium (Family)CountryUKDeviceGoogle Nest Hub 2nd Gen My Question or IssueMy Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (plays the opening sound and "Spotify" flashes on the screen) but then I just...

  • Casual Listener
  • Plan Premium (Family) Country UK Device Google Nest Hub 2nd Gen   My Question or Issue My Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (play...
  • fewrcdsfa
  • Newbie
  • 3002 Views
  • 6 replies
  • 1 likes
  • 3002 Views
  • 6 replies
  • 1 likes

Superuser Contribution Now playing Palylist disappears

PlanPremiumCountryUKDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueSince the latest Spotify update (v8.8.76.667) after getting part way through a playlist, and then returning to it several hours later, Spotify seems to have forgotten...

  • Casual Listener
  • Plan Premium Country UK Device Samsung S20 Operating System Android 13   My Question or Issue Since the latest Spotify update (v8.8.76.667) after getting part way through a playli...
  • Eni
  • Moderator
  • 160 Views
  • 3 replies
  • 0 likes
  • playlist
  • 160 Views
  • 3 replies
  • 0 likes

Has a clean reinstall ever helped anyone solve any problem at all?

I am asking because every time I have a technical problem, usually caused by a bug in the app, I am being told to do this. Regardless of what the problem has been, it has never ever worked, it has only caused me extra work, having to adjust the setti...

  • Roadie
  • I am asking because every time I have a technical problem, usually caused by a bug in the app, I am being told to do this. Regardless of what the problem has been, it has never ever worked, it has on...
  • 96 Views
  • 0 replies
  • 1 likes
  • 96 Views
  • 0 replies
  • 1 likes

Spotify Widget

Does spotify think to add more spotify widgets or update the current.Becouse a lot of android users uses custom ROMs and they like to decorate they screens.Maybe you can add more color options like orange,red I prefer everything to be transparent. I ...

  • Music Fan
  • Does spotify think to add more spotify widgets or update the current.Becouse a lot of android users uses custom ROMs and they like to decorate they screens.Maybe you can add more color options like o...
  • COValhalla
  • Newbie
  • 629 Views
  • 2 replies
  • 4 likes
  • Spotify Widget
  • 629 Views
  • 2 replies
  • 4 likes