Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27334 Views
  • 59 replies
  • 23 likes
  • 27334 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870188 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870188 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24692 Views
  • 3 replies
  • 0 likes
  • 24692 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Session popup

PlanPremiumCountryDenmarkOperating SystemiOS 16.3.1 My Question/IssueIs there anyway to disable the pop-up to join a session and a way to disallow others to join mine? I just got a pop-up to join a coworkers session, we do not follow eachother on Spo...

IMG_8062.jpg
  • Casual Listener
  • ...et out of control in public.
  • userid1
  • Regular
  • 2711 Views
  • 7 replies
  • 2 likes
  • iOS
    session
    Wi-Fi
  • 2711 Views
  • 7 replies
  • 2 likes

Superuser Contribution Why is Spotify jumping back to an earlier song on the playlist?

Using the Android app, connected through Bluetooth to my Toyota, car mode off, playing a playlist in order, when it finished song 66, instead of playing song 67, it went back to the start of song 62, and paused. Using the car's controls, I pressed Ne...

  • Regular
  • Using the Android app, connected through Bluetooth to my Toyota, car mode off, playing a playlist in order, when it finished song 66, instead of playing song 67, it went back to the start of song 62,...
  • Alex
  • Spotify Legend
  • 1677 Views
  • 12 replies
  • 0 likes
  • 1677 Views
  • 12 replies
  • 0 likes

Superuser Contribution Gapless playback does not work properly on Samsung A13

PlanPremiumCountryFranceDeviceSamsung Galaxy A13Operating SystemAndroid My Question or IssueSince the last update, sometimes the gapless does not work properly on my Samsung A13. No problem on my chromebook with the same songs.I've tried to turn off ...

  • Regular
  • Plan Premium Country France Device Samsung Galaxy A13 Operating System Android    My Question or Issue Since the last update, sometimes the gapless does not work properly on my Sa...
  • Yordan
  • Moderator
  • 858 Views
  • 10 replies
  • 0 likes
  • 858 Views
  • 10 replies
  • 0 likes

Superuser Contribution Songs weirdly starting where i left off when i put them in the queue

PlanPremiumCountrySwitzerlandDeviceGalaxy A13Operating SystemAndroid version 13 My Question or IssueSometimes on my phone a song plays where i last played it if i put it in the queue.So to explain in simpler terms what would happen sometimes is somet...

  • Casual Listener
  •   Plan Premium Country Switzerland Device Galaxy A13 Operating System Android version 13   My Question or Issue Sometimes on my phone a song plays where i last played it if i put...
  • Dian
  • Spotify Legend
  • 283 Views
  • 4 replies
  • 0 likes
  • 283 Views
  • 4 replies
  • 0 likes

Android alarm not working with Spotify

PlanPremiumCountry:USA DevicePixel 7 proOperating SystemAndroid 13 My Question or IssueFor the last two or three days when I go to link Spotify to alarms it sits on the loading screen forever. Also, when the alarms go off it changes from Spotify just...

  • Casual Listener
  • Plan Premium Country:USA   Device Pixel 7 pro Operating System Android 13   My Question or Issue For the last two or three days when I go to link Spotify to alarms it sits on the ...
  • Dlund8
  • Casual Listener
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Android Auto Playlist Order

PlanPremiumCountryUSA Device(Samsung Galaxy Note 5)Operating System(Android 7.0) My Question:Can you add an option menu to the Android auto gui, so that when I select a playlist from my library, my car plays the songs in a specific order (e.g. date a...

  • Newbie
  • Plan Premium Country USA  Device (Samsung Galaxy Note 5) Operating System (Android 7.0)   My Question: Can you add an option menu to the Android auto gui, so that when I select a ...
  • DrDamage
  • Music Fan
  • 7440 Views
  • 21 replies
  • 57 likes
  • Android auto playlist order
  • 7440 Views
  • 21 replies
  • 57 likes

Superuser Contribution Offline Devices Broken

PlanPremiumCountryUSADeviceAndroidOperating SystemMultiple My Question or IssueHad to replace an android device after it took a swim in the ocean, however, the device was offline with downloaded playlists. Got a new device, but cannot download music ...

  • Visitor
  • Plan Premium Country USA Device Android Operating System Multiple   My Question or Issue Had to replace an android device after it took a swim in the ocean, however, the device was off...
  • Dian
  • Spotify Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Differences between playing playlists on Android and Windows

PlanFreeCountryUKDeviceSamsung Galaxy S22+Operating SystemAndroidMy Question or IssueSo I've been using Spotify for a few months. I built myself a playlist that I listen to regularly. Starting a couple of days ago there appears to be random songs not...

  • Visitor
  • Plan Free Country UK Device Samsung Galaxy S22+ Operating System Android My Question or Issue So I've been using Spotify for a few months. I built myself a playlist that I listen to regularl...
  • Prague
  • Spotify Star
  • 142 Views
  • 1 replies
  • 1 likes
  • 142 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution How do I force stop downloading endless downloads on Spotify

Plan PremiumCountry EstDevice Google pixel 6Operating System Android My Question or IssueSpotify keeps downloading 100s of tracks. Whenever it connects to wifi, it just updates endlessly. When I make a hotspot on a separate device, Spotify somehow ma...

  • Casual Listener
  • Plan Premium Country Est Device Google pixel 6 Operating System Android   My Question or Issue Spotify keeps downloading 100s of tracks. Whenever it connects to wifi, i...
  • Eni
  • Moderator
  • 336 Views
  • 3 replies
  • 0 likes
  • 336 Views
  • 3 replies
  • 0 likes

Superuser Contribution Listening on my phone keeps switching to play on laptop

PlanPremiumCountryUsDeviceSamsung galaxy 23 ultra and windows 11 laptopOperating SystemAndroid My Question or IssueHow do I get music to stop playing on wrong device? I'm not with the laptop. I already set only play on devices on same network.

  • Newbie
  • Plan Premium Country Us Device Samsung galaxy 23 ultra and windows 11 laptop Operating System Android   My Question or Issue How do I get music to stop playing on wrong device? I'm not...
  • Alex
  • Spotify Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como excluir os arquivos locais?

Tenho uma pasta de arquivos locais e preciso excluir essa pasta ou alguns itens dessa pasta e não estou conseguindo. Como exclui-los?

  • Casual Listener
  • Tenho uma pasta de arquivos locais e preciso excluir essa pasta ou alguns itens dessa pasta e não estou conseguindo. Como exclui-los?
  • 12155817713
  • Casual Listener
  • 658 Views
  • 3 replies
  • 0 likes
  • 658 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playing too fast

I'm starting a new post since I don't seem to be able to reply to the others I have found here. This is a long standing issue that I have patiently been awaiting a fix for, and based on numerous other posts on here I'm not alone. Spotify continues to...

  • Casual Listener
  • I'm starting a new post since I don't seem to be able to reply to the others I have found here. This is a long standing issue that I have patiently been awaiting a fix for, and based on numerous othe...
  • Jporterjp3
  • Visitor
  • 22451 Views
  • 4 replies
  • 3 likes
  • 22451 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution Two notifications

PlanPremiumCountrySingapore DeviceGalaxy A51Operating SystemAndroid version 11 My Question or IssueI currently have two notifications on my phone everytime I play music? If I want to get rid of the Spotify notification on my notification bar, it alwa...

  • Music Fan
  • Plan Premium Country Singapore    Device Galaxy A51 Operating System Android version 11   My Question or Issue I currently have two notifications on my phone everytime I pla...
  • hej123
  • Newbie
  • 37596 Views
  • 72 replies
  • 13 likes
  • 37596 Views
  • 72 replies
  • 13 likes

Superuser Contribution Can't like or unlike songs on Android app

PlanPremium DeviceSamsung Note 8Operating SystemAndroid My Question or IssueFor a while now I've been unable to like or unlike songs on the Android app. Clicking the heart button, in any of the places it appears, does absolutely nothing. I can add/re...

  • Casual Listener
  • Plan Premium   Device Samsung Note 8 Operating System Android   My Question or Issue For a while now I've been unable to like or unlike songs on the Android app. Clicking the heart...
  • drewseff
  • Casual Listener
  • 419 Views
  • 4 replies
  • 0 likes
  • 419 Views
  • 4 replies
  • 0 likes

Heaphone Amp EQ Support

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 4a 5gOperating SystemAndroid 13 My Question or IssueI'm using Spotify on my Android device (Android 13, Google Pixel 4a 5g) and my headphones don't quite put out enough volume. I bought a headphone am...

  • Casual Listener
  • Plan Premium Country United States Device Google Pixel 4a 5g Operating System Android 13   My Question or Issue I'm using Spotify on my Android device (Android 13, Google Pixel 4a 5g) ...
  • ShaneB0826
  • Casual Listener
  • 200 Views
  • 2 replies
  • 1 likes
  • 200 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Unable to log in on my new Samsung Galaxy A53 5G

I'm unable to log in to my spotify account on this device, although it works on my Windows laptop, and my almost identical Samsung Galaxy A52 4G Android 13 phone (it also had problems logging in, but the usual clear cache/reinstall fix worked).Things...

  • Casual Listener
  • I'm unable to log in to my spotify account on this device, although it works on my Windows laptop, and my almost identical Samsung Galaxy A52 4G Android 13 phone (it also had problems logging in, but...
  • kasparas014
  • Casual Listener
  • 712 Views
  • 3 replies
  • 0 likes
  • 712 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why I can't get my verification list for around 9 days?

I've sent a link to my Spotify account, and was hoping for you to answer me in 2-3 days. But no! I'm waiting for it for, like, 9 days!

  • Visitor
  • I've sent a link to my Spotify account, and was hoping for you to answer me in 2-3 days. But no! I'm waiting for it for, like, 9 days!
  • Alex
  • Spotify Legend
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple lost features on spotify on Google TV since recent update

Hello,I'm using Spotify (version 2023.06.19_6-e5400ce E release-v2.260-4g7aadfb2-mlvhz HEAD-v3.202.356-gb9be1e6c 1.76.1) on my Google Chromecast on Google TV (Android TV v12 - 4.9.269).Since a few weeks (i guess since last spotify update), I've lost ...

  • Newbie
  • Hello, I'm using Spotify (version 2023.06.19_6-e5400ce E release-v2.260-4g7aadfb2-mlvhz HEAD-v3.202.356-gb9be1e6c 1.76.1) on my Google Chromecast on Google TV (Android TV v12 - 4.9.269). Sin...
  • AlejaR
  • Moderator
  • 328 Views
  • 2 replies
  • 0 likes
  • 328 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Remove Local Files from Android Device

How can I remove the spotify files from my Kindle Fire? My playlists have taken up all the space and I want to free up some space. I made several playlists not available locally, thinking this would remove them from the device but the disk is still f...

  • Casual Listener
  • How can I remove the spotify files from my Kindle Fire? My playlists have taken up all the space and I want to free up some space. I made several playlists not available locally, thinking this would ...
  • leisurely_
  • Newbie
  • 13773 Views
  • 5 replies
  • 0 likes
  • 13773 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playback widget remains active even after Spotify app has been closed

PlanPremiumCountryIrelandDeviceSamsung Galaxy S20 FEOperating SystemAndroid 11My Question or IssueWhenever I close the Spotify app on my device, the playback widget remains active in the drop-down notification panel meaning I have to manually remove ...

  • Casual Listener
  • Plan Premium Country Ireland Device Samsung Galaxy S20 FE Operating System Android 11 My Question or Issue Whenever I close the Spotify app on my device, the playback widget remains active ...
  • Spot-Hokie
  • Visitor
  • 2809 Views
  • 15 replies
  • 2 likes
  • 2809 Views
  • 15 replies
  • 2 likes