Help - Desktop (Linux, Mac, Windows, Web Player)

Reply
Music Fan
Posts: 1
Registered: ‎17-03-2012
Accepted Solution

Can't even download Spotify

First, my Spotify was having issues updating, so I deleted the app so I could just download it from the site. But when I try to download it, it tells me it's going to take over an hour to do so then never makes it. 

 

Am I the only one having this issue?

Community Legend
Posts: 7,207
Registered: ‎06-02-2012

Re: Can't even download Spotify

Hey,

 

Could you please add more information. Is download slow?

 

Just go to www.spotify.com/download

Spotify Premium for music listening, user since April 2009. 100M cable modem and 1M mobile network.
Music Fan
Posts: 1
Registered: ‎20-01-2013

Why can't I download spotify?!

Hi, i can't download spotify. It says that it's unable to connect with internet, when I am connected. Why?! Please answer me guys :/

Music Fan
Posts: 1
Registered: ‎20-01-2013

Re: Why can't I download spotify?!

I hade the same problem with the link above http://www.spotify.com/download/

 

In Chome I got. 408 Request Time-out

Your browser didn't send a complete request in time.

 

Safari: 503 Service Unavailable

No server is available to handle this request.

 

Opera. 503 Service Unavailable

 No server is available to handle this request.

 

Finally Firefox made it. Yea, I have ched the other browers after and got the same error mesages 

Music Fan
Posts: 1
Registered: ‎19-03-2013

Re: Can't even download Spotify

I'm having the same issue. I have a mac and I had downloaded Spotify and for a time it worked fine, but now when I try to launch the application, I keep getting an error and having to relaunch and sometimes it won't open. I thought uninstalling then re-downloading and installing Spotify would work, but now I can't even download it. Help me someone please, ha.

Posts: 47,390
Kudos: 14,248
Solutions: 3,564
Registered: ‎03-07-2012
Community Mentor
Ideas Guardian
Protector of Newbs
Troubleshooter

Re: Can't even download Spotify

Hey! Welcome to the community :) 

 

What error are you getting when you try to download? Have you tried a different browser? 

Also, what version of OS X are you using?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Music Fan
Posts: 1
Registered: ‎19-03-2013

Can't Download Spotify

HI - I can't dowload spotify... i get the following msgs. I use a MAC in case this helps. bersion 10.5.8

 

1. installation failed while trying to install spotify.

 

it's been a while now that I have to downlaod it every day since the application disspaers from my bar or i get the following msg wehn trying to launch it

 

2. "the applicatcation spotify quit unexpectedly.

 

THANKS, Hugh

Posts: 47,390
Kudos: 14,248
Solutions: 3,564
Registered: ‎03-07-2012
Community Mentor
Ideas Guardian
Protector of Newbs
Troubleshooter

Re: Can't Download Spotify


hughscott10 wrote:

HI - I can't dowload spotify... i get the following msgs. I use a MAC in case this helps. bersion 10.5.8

 

1. installation failed while trying to install spotify.

 

it's been a while now that I have to downlaod it every day since the application disspaers from my bar or i get the following msg wehn trying to launch it

 

2. "the applicatcation spotify quit unexpectedly.

 

THANKS, Hugh


Hey! Welcome to the community :) 

 

Have a read at my post here about Mac OS X 10.5.x support. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Music Fan
Posts: 1
Registered: ‎21-05-2013

Re: Can't Download Spotify

I've downloaded the installer, but once I hit run, it won't load. I'm running on Windows 7 Home.

A window just opens that says it's "downloading Spotify", but this goes on forever (even left it overnight), and it still doesn't load.

I've tried restarting, but no luck. Hope someone can help. Thanks!

 

 

Posts: 47,390
Kudos: 14,248
Solutions: 3,564
Registered: ‎03-07-2012
Community Mentor
Ideas Guardian
Protector of Newbs
Troubleshooter

Re: Can't Download Spotify


jamypye wrote:

I've downloaded the installer, but once I hit run, it won't load. I'm running on Windows 7 Home.

A window just opens that says it's "downloading Spotify", but this goes on forever (even left it overnight), and it still doesn't load.

I've tried restarting, but no luck. Hope someone can help. Thanks!

 

 


Hey! Welcome to the community :) 

 

Does using the full installer package from: http://download.spotify.com/Spotify%20Installer.exe work?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Announcements
Test Spotify Connect
Would you like to help QA test Connect? If so, please log in or register.


More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.