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Keep getting 'Can't play current track' message randomly when I am listening to music. Stops my playlists dead (as in does not skip to the next tune) and also someitmes tunes that dont work one minute work the next. Becoming very frustrating, don't understand why this is happening.
I am premium member.
Solved! Go to Solution.
I found a solution that worked for me! After reading through many of the suggestions here and elsewhere, this option finally did the trick:
The fix for me was to go to Edit > Preferences > Local Files and uncheck everything. Fixed it immediately! I understand this might not be a workable solution for those using the Spotify client to listen to other music... but I suppose it's something.
This was my problem too. I had downgraded to free from Premium subscription, but still had "High Quality Streaming" checked.
The "can't play" message popped up but didn't indicate why. Unchecking high quality option fixed it.
The clean re-install fixed my problem.
In Spotify desktop, I was using premium trial but when it went back to free version high quality streaming did not turn off. (only avalable to premium users)
If you're using a free account then make sure the high quality streaming is turned off in preferences
It worked for me.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
It shoud be working now 🙂
Did you make sure after unchecking high quality streaming that you logged out and back into the app again?
I had the same issue "Can't play current track" Error message.
I tried the following
all without success. Many hours scanning through this community.
I did find my problem. It was the audio driver on my HP computer. It had a tab marked "enhancements" I disabled all of the enhancements and everythng was working again.
So if you have tried all of the above, and still have issues have a look at the settings on your computers audio driver.
There's a fair few reports of people seeing the error message "Can't play the current track".
This can be confusing because the message can pop up in a number of instances.
Here are the reasons for the message, and the troubleshooting that can be tried:
For all instances, the first thing to try is a reinstall. This often helps the error go away.
For 2 and 3, you can try removing all local file sources, then add them again.
To do this in-app:
For instance 5, try out this suggestion in your PC's settings.
I was having the same problem getting can't play current track, and songs were moving randomly. I followed your advice with Option 5 and it fixed the problem. Thanks!
Try installing the new update. Worked for me.
I'm having the same issue, on PC and Mac
I'm also getting this issue 'Can't play current track' - I'm an Unlimited member. Is anyone able to help?
I'm having the same problem. It's really starting to annoy me.
Quite often it'll say can't play the current track, then suddenly work after a few tries.
Yep, me too, on 2 different laptops - keeps happening - any suggestions?
I think this a problem a lot of ppeople are having.....
https://getsatisfaction.com/spotify/topics/spotify_cant_play_the_current_track_why
Do not understand why they do not answer the forum posts? People seem to be very unhappy and rightly oon, is very annoying when a tune you have listened to a hundred times just won't play randomly and then works the next minute.
Please answer the question Spotify, I am paying £9.99 a month so only fair the service works as advertised.
I'm having this problem too, amongst others. I don't know what the devs have done to the programming, but suddenly Spotify is hugely unreliable, and the customer service is abysmal.
If these issues aren't sorted this month I'm switching to Deezer.
I'm no longer getting the 'Can't play current track' message but its still not playing tracks, then suddenly it is again. I've noticed that if I select a track it won't play then any other track it will also not work. Then if I play a song from my local computer in the 'Local files' collcetion (which works) then go back to the song that wouldn't play it works fine. I am having to do this at least every 30mins 😞 I'm a premium member.
I'm also been having this problem and I'm still encountering this every day.
Anyone else still seeing this?
I'm currently using the mac client.
I am haveing the same problem. I am a premium user. Help?
think the severs are overloaded, to many free users.
I have this problem too. Some tracks does not start at all, and some is beeing paused och then I get the message "can't play the current track". Annoying!
I am also getting this. Very frustrating - happened on Mr Brightside and Somebody Told me by The Killers.
What te hell? Is this what I pay for?
Same here. Aprox. every third song stops few seconds after it has begun. When I restart the song it works until next time. I am worried that there is no official statement from Spotify about this.
This has been happening since I started using this program. It plays fifteen seconds of a song, and then says it can't play the current track, but if I start the track again, it'll play just fine. It's really tough to get through a playlist, or when I'm trying to get in the groove while working with the music on.
That seems to have worked for me! Thanks!
Spotify updated today. Right now it works. Tried to turn of hardware accelleration, and turned it back on on, doesn't make a difference. I have will have it in mind. Thanks. 🙂
Doesn't wotk here.
I'm having the same issue with "Dance Yourself to Death" (Alice Cooper, Flush the Fashion album). This problem is only occurring with this track, and it started this morning around 0900CDT. I tried deselecting "Enable hardware acceleration" but that didn't work. I also just updated my Spotify software last week.
This is really quite frustrating.
~Aq.
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