11-08-2013 10:50 PM
I've seen plenty of posts regarding the starting and then sudden stopping of Spotify, but I haven't seen a solution! I have done EVERYTHING. How do I keep Spotify playing? I haven't had a problem until about a month ago. Doesn't seem to matter onto which computer I download the program. Starts then stops ... "Spotify has stopped...." It's frustrating because there's no real good way to contact Spotify except through this community. I do not want to listen to the web player, since it's not that good. Any suggestions?
11-08-2013 11:02 PM
I've noticed this happening on my GalaxyS3 not usually on PC, but even when it stops on my phone it hasn't actually stopped. Try restarting your device and see if that fixes it. I'll let you know if I find any other form of fixing it. But I haven't had the issue recently. Cheers Mate! Hopefully restarting could help you!
11-08-2013 11:08 PM
Microsoft Windows 7 ... has worked perfectly in the past. Always. For two years. I pay for Spotify, too, but I certainly haven't gotten my money's worth lately. Thanks for the reply.
11-08-2013 11:11 PM
Thanks for the reply. Restaring, reloading ... nothing has worked. It's frustrating because it's always been flawless until about a month ago. And there's no good "help" avenue on Spotify. I appreciate this community.
11-08-2013 11:13 PM
I use Windows 7 as well. Haven't had a single issue besides what I had mentioned about my Galaxy.
Hope you get your money's worth man! If music consumes your life like mine I can only imagine what
you're going through. Hope everything works out man! I'll keep popping up in the thread as well, you
have me curious about the problem now.
11-08-2013 11:21 PM - edited 11-08-2013 11:21 PM
OK so the first thing to do is a clean reinstallation, including deleting the cache and we'll see if that makes a difference. Can you please follow these instructions but, before reinstalling, please also do the following:
Meanwhile, I'm going to pop this thread into the Desktop Forum.
|Hi folks. We're aware that ... . We're investigating!|
To stay updated please come in here.
|Would you like to help QA test Connect? If so, please log in or register.|
Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.