16-07-2012 06:34 PM
I normally run Spotify through my laptop speakers into an external set of computer speakers or headphones. It sounds pretty good, but works GREAT! Today I was listening to Spotify in the same place where I DJ at, and my exteral soundcard (A Vestax VCI-300) was lying around. I plugged in the VCI-300 like I normally do to be able to enjoy some music on my studio monitors. But now Spotify says "There is a problem with your sound card. Spotify can't play music." Can I not use an external soundcard with Spotify? I looked for a place to change the default soundcard and didnt see one. Thanks for any input!
Solved! Go to Solution.
16-07-2012 07:50 PM
16-07-2012 09:58 PM - edited 16-07-2012 09:58 PM
I've got the same problem.
My studio machine is Win7/64 with a MOTU 828 and spotify gives the same error message.
Does the software not work with devices that have ASIO drivers?
Shouldn't it work with any audio device that has working audio drivers?
Does it require a non-standard sample rate or bit depth?.. (that isn't 16/44.1k or 16/48k (or even 24bit)
It'd be nice to know if there are any requirements of the audio libraries (open source components etc) that stop it working with specific devices.
At work it runs fine on my linux desktop
17-07-2012 06:45 AM
09-09-2012 07:59 PM
On my system the trick was to run Spotify "as administrator".
Mark the exe file in
C:\Users\[your user name]\AppData\Roaming\Spotify
as run as administrator in the compability tab.
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