04-03-2013 04:35 PM
I have problems seeing my playlists that i made yesterday night on my laptop. I had a spotify with facebook login, on which i created my playlists. I had a spotify app on my phone that lasted 48 hours, which i created with a different email and then i logged in to facebook with this one, and then it took off my playlists off my faceboook account. Then I unistalled the app and installed it again and tried to log in with my facebook account. I think I have three accounts now but I only want the original one with my playlists. help
04-03-2013 04:39 PM
This appears to be a widespread problem :/ I have the same thing...can a mod sort both our cases out? (I *think* i broke the connection between FB and spotify..thus killing the account, and everything went missing! )
04-03-2013 04:40 PM
Hey! Welcome to the community :)
I would suggest you drop the Spotify team an email directly using the online contact form and they will be able to look into your accounts and make sure your playlists are all there for you.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
|Hello! Please take one minute to answer three very short questions about your support experience today.|
|Take me there||No thanks (hide)|
|Hi folks. We're aware that ... . We're investigating!|
To stay updated please come in here.
|Would you like to help QA test Connect? If so, please log in or register.|
Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.